You cannot do this, you've never been able to do this.

If you change your SIM card, like changing your phone, you will have to 
transfer your license.





Regards,

Neil Barnfather

Talks List Administrator
Twitter @neilbarnfather

TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS, 
Macintosh and Android accessibility specialist. For all your
accessible phone, PDA and GPS related enquiries visit www.talknav.com

URL: - www.talknav.com
e-mail: - serv...@talknav.com
Phone: - +44  844 999 4199

On 5 Jun 2013, at 09:44, Eakachai Charoenchaimonkon <eakachai...@hotmail.com> 
wrote:

> 
> Hello
> 
> I got a quick note from my operator making me thinking about restoring the 
> license back to the Nuance server. They said:
> 
> As we have checked from the system, the primary SIM you are holding is not 
> compatible with the new AIS 3G 2100 system. You can replace a new one which 
> capable for the 3G 2100 network at our shop (Free). Just bring the SIM card 
> with your passport. Additionally, if you not change it for a new SIM card, 
> this old one can serve only the 900 MHz network (The "TH-GSM").
> 
> I remembered we used to discuss about restoring our SIM-based license back to 
> the Nuance server. Does anyone try that before? Is it workable? Kindly 
> explain me the steps to pursue. If it doesn't work, I'll not do to avoid any 
> complications in my life.
> 
> Yours, Eakachai
> 
> 
> 
> -----Original Message----- From: Eleanor Burke
> Sent: Wednesday, June 05, 2013 3:17 PM
> To: Talks Mailing List
> Subject: Re: [Talks] Requesting for the replacement of my simcard
> 
> Brilliant.  I am one who has been a great supporter of Talks but while I
> retain my phones with Talks which I love very much, I have to say that I too
> have moved on.
> ----- Original Message ----- From: "Eakachai Charoenchaimonkon" 
> <eakachai...@hotmail.com>
> To: "Talks Mailing List" <talks@talksusers.com>
> Sent: Wednesday, June 05, 2013 4:20 AM
> Subject: Re: [Talks] Requesting for the replacement of my simcard
> 
> 
>> 
>> Dear all,
>> 
>> Thanks for your contribution and sharing your ideas. Finally, my problem has 
>> been figure out.
>> 
>> I sent an e-mail to my mobile network operater and put an CC to TalkNav. I 
>> request them for information about my physical SIM card issue date and its 
>> status up to now. I asked them to reply back by including the TalkNav 
>> service team and confirm us that both I and them didn't change the physical 
>> SIM card before and after it was transfer into the new 3G network.
>> 
>> TalkNav processed my request and Nuance didn't stay quiet. They quickly 
>> returned me the new activation code for my new SIM ID. I didn't care about 
>> how old my physical SIM is, as the network operater staff confirmed me that 
>> it's active and compatible with the new system. Thank you very much for 
>> TalkNav, Nuance, AIS network and all of yours guy for your kind cooperation 
>> and contribution to make my problem sort out in a possitive way.
>> 
>> I'm thinking about what's the future of Nuance Talks. Will they work for 
>> Windows Mobile phone or android lol?
>> 
>> Yours, Eakachai
>> 
>> 
>> -----Original Message----- From: Neil Barnfather - TalkNav
>> Sent: Monday, June 03, 2013 6:53 PM
>> To: Talks Mailing List
>> Subject: Re: [Talks] Requesting for the replacement of my simcard
>> 
>> Brad,
>> 
>> Whilst cell phones do not like water all that much, SIM cards are a 
>> different story, and generally as long as they are not exposed to PH 
>> abnormal water they are fine for a quick dip.
>> 
>> Anyway, this is straying off the topic lines for this list.
>> 
>> 
>> 
>> Regards,
>> 
>> Neil Barnfather
>> 
>> Talks List Administrator
>> Twitter @neilbarnfather
>> 
>> TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple 
>> iOS, Macintosh and Android accessibility specialist. For all your
>> accessible phone, PDA and GPS related enquiries visit www.talknav.com
>> 
>> URL: - www.talknav.com
>> e-mail: - serv...@talknav.com
>> Phone: - +44  844 999 4199
>> 
>> On 3 Jun 2013, at 11:29, Brad Keller <keller...@gmail.com> wrote:
>> 
>>> I would say that if it was submerged for 3 minutes than it would more than 
>>> likely have sustained some damage. It does not take long for water to seep 
>>> into things that are not sealed against that sort of environment and a cell 
>>> phone is most definitely not meant for that.
>>> ----- Original Message ----- From: "Eakachai Charoenchaimonkon" 
>>> <eakachai...@hotmail.com>
>>> To: "Talks Mailing List" <talks@talksusers.com>
>>> Sent: Monday, June 03, 2013 4:34 AM
>>> Subject: Re: [Talks] Requesting for the replacement of my simcard
>>> 
>>> 
>>>> 
>>>> Hello
>>>> 
>>>> Do not worry about the damage of the simcard. I made it fallen since last
>>>> couple of year when I bought E6. So sad story that time three days after I
>>>> bought it I made it fallen into the tank for 3 minutes. Simcard is ok now,
>>>> but it experienced with me for a long long time.
>>>> 
>>>> Yours, Eakachai
>>>> 
>>>> 
>>>> -----Original Message----- From: Brad Keller
>>>> Sent: Monday, June 03, 2013 4:25 PM
>>>> To: Talks Mailing List
>>>> Subject: Re: [Talks] Requesting for the replacement of my simcard
>>>> 
>>>> Just taking a wild stab here but if it was dropped in water at some point 
>>>> is
>>>> the phone that the sim card was in at the time it was dropped in the water
>>>> still working? IF not then I would have to say that more than likely the 
>>>> sim
>>>> card was damaged as well. Even
>>>> ----- Original Message ----- From: "Eakachai Charoenchaimonkon" 
>>>> <eakachai...@hotmail.com>
>>>> To: "Talks Mailing List" <talks@talksusers.com>
>>>> Sent: Sunday, June 02, 2013 9:31 PM
>>>> Subject: Re: [Talks] Requesting for the replacement of my simcard
>>>> 
>>>> 
>>>>> 
>>>>> Hello
>>>>> 
>>>>> Thank you very much for your suggestion.
>>>>> 
>>>>> I am afraid that we are having an issue, as are Nuance here.
>>>>> 
>>>>> A free of charge replacement activation can only be issued in cases of
>>>>> certain types, your network choosing to give you a new SIM card, which
>>>>> presumably you can refuse, is not one of them.
>>>>> 
>>>>> You're right, they suggest me to get the new one for free, but I refuse
>>>>> and
>>>>> up to now, it's still workable, and I put it on C5 the same mobile phone.
>>>>> 
>>>>>> From what I read in your e-mails, the network are updating your SIM card,
>>>>> the existing one, this would not produce a new SIM ID, as such, Talks
>>>>> should
>>>>> continue to work.
>>>>> 
>>>>> That's what I believe and wait them to update it automatically. It
>>>>> requested
>>>>> me to wait and restart the phone. After that I go to check at manual
>>>>> registration and my activation code is there, but I cannot remember my
>>>>> own
>>>>> Sim ID to confess. Maybe ten minutes is over, Talks is expired.
>>>>> 
>>>>> I tried to find any record in my harddrive invoice from nuance making sure
>>>>> that the Sim ID on the invoice and the one on the phone now is the same. I
>>>>> cannot find it, and I tried to contact Talknav, yeah the ID has already
>>>>> been
>>>>> changed with some reason that I don't know either. When I talked with AIS
>>>>> call center, they don't know what Sim ID means, but they have only 13
>>>>> digit
>>>>> no. to refer my sim, and they said it's actualy move my record from one
>>>>> database to the new and permit the new 3G access to my number.
>>>>> 
>>>>> Have you actually had a new SIM card, if not, there is nothing wrong here
>>>>> and your old one should be fine.
>>>>> 
>>>>> That's my belief and your belief, but it doesn't. I show TalkNav that now
>>>>> my
>>>>> Sim ID is xxxx and they said in their record it is not the same. If you
>>>>> would like me to send you my simcard for investigation, I'd be very happy
>>>>> and no hesitation to do it now.
>>>>> 
>>>>> If your old SIM card is dirty, as you say, this can only be owing to user
>>>>> intervention, SIM cards do not alone get dirty. As such, this would not be
>>>>> covered by Nuance and you would be expected to pay for a transfer license.
>>>>> Much as would anyone who had damaged, broken or otherwise there handset
>>>>> who
>>>>> needed to replace it.
>>>>> 
>>>>> I changed my mobile phone so often, so that I cannot tolerate using the
>>>>> Emie-base license, and I used this simcard for four years and I used to
>>>>> make
>>>>> my handset broken because it dropped into the water. The simcard itself is
>>>>> still in a functional condition, but due to some reason I don't know why
>>>>> its
>>>>> ID were changed. I don't know whose fault, but I don't know the reason
>>>>> what's wrong?
>>>>> 
>>>>> I have no proof to declare that I didn't change my simcard up to now, but
>>>>> my
>>>>> Sim ID was changed by the network operator. They also wonder how can Talks
>>>>> generate that number, because in network operater side, they see only
>>>>> physical simcard number. Yeah, the shop can service customer, but they are
>>>>> not in the position to issue any letter or statement. If I go to the
>>>>> police
>>>>> office and said my phone is lost, they can do statement of declaration but
>>>>> service provider cannot.
>>>>> 
>>>>> I have a choice to verify my status and my honesty. If I could I'd sent an
>>>>> e-mail to my mobile operater and CC to someone from Nuance and Talknav who
>>>>> can make a decision. I would like them to confirm all people involved that
>>>>> I
>>>>> didn't change my physical simcard up to now by providing them a 13 digit
>>>>> no.
>>>>> of verification and you can confirm me by calling me and I will show you
>>>>> that my ID has already changed due to an unidentified reason. I understand
>>>>> that I gave my local no to Talknav when I tried to buy them a product.
>>>>> 
>>>>> I can send an e-mail to callcen...@ais.co.th and explain them in English
>>>>> and
>>>>> requested them to confirm my number status and confirm that the simcard I
>>>>> used by referring to its 13 ID doesn't physically replaced after it was
>>>>> issued from one day in the past and now it's still functional.
>>>>> 
>>>>> Thanks for your patient,
>>>>> 
>>>>> Eakachai
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>> 
>>>> 
>>>> --------------------------------------------------------------------------------
>>>> 
>>>> 
>>>>> _______________________________________________
>>>>> Talks mailing list
>>>>> Talks@talksusers.com
>>>>> http://lists.talksusers.com/mailman/listinfo/talks
>>>>> 
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>>>>> and
>>>>> Talknav Inc. http://www.talknav.net/
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
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>>>> and
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>>>> 
>>>> 
>>> 
>>> 
>>> --------------------------------------------------------------------------------
>>> 
>>> 
>>>> _______________________________________________
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>>> 
>>> _______________________________________________
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>>> 
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>> 
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> 
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> 
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> and
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