OK
-----Original Message-----
From: Neil Barnfather - TalkNav
Sent: Wednesday, June 05, 2013 6:17 PM
To: Talks Mailing List
Subject: Re: [Talks] Requesting for the replacement of my simcard
You cannot do this, you've never been able to do this.
If you change your SIM card, like changing your phone, you will have to
transfer your license.
Regards,
Neil Barnfather
Talks List Administrator
Twitter @neilbarnfather
TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple
iOS, Macintosh and Android accessibility specialist. For all your
accessible phone, PDA and GPS related enquiries visit www.talknav.com
URL: - www.talknav.com
e-mail: - serv...@talknav.com
Phone: - +44 844 999 4199
On 5 Jun 2013, at 09:44, Eakachai Charoenchaimonkon
<eakachai...@hotmail.com> wrote:
Hello
I got a quick note from my operator making me thinking about restoring the
license back to the Nuance server. They said:
As we have checked from the system, the primary SIM you are holding is not
compatible with the new AIS 3G 2100 system. You can replace a new one
which capable for the 3G 2100 network at our shop (Free). Just bring the
SIM card with your passport. Additionally, if you not change it for a new
SIM card, this old one can serve only the 900 MHz network (The "TH-GSM").
I remembered we used to discuss about restoring our SIM-based license back
to the Nuance server. Does anyone try that before? Is it workable? Kindly
explain me the steps to pursue. If it doesn't work, I'll not do to avoid
any complications in my life.
Yours, Eakachai
-----Original Message----- From: Eleanor Burke
Sent: Wednesday, June 05, 2013 3:17 PM
To: Talks Mailing List
Subject: Re: [Talks] Requesting for the replacement of my simcard
Brilliant. I am one who has been a great supporter of Talks but while I
retain my phones with Talks which I love very much, I have to say that I
too
have moved on.
----- Original Message ----- From: "Eakachai Charoenchaimonkon"
<eakachai...@hotmail.com>
To: "Talks Mailing List" <talks@talksusers.com>
Sent: Wednesday, June 05, 2013 4:20 AM
Subject: Re: [Talks] Requesting for the replacement of my simcard
Dear all,
Thanks for your contribution and sharing your ideas. Finally, my problem
has been figure out.
I sent an e-mail to my mobile network operater and put an CC to TalkNav.
I request them for information about my physical SIM card issue date and
its status up to now. I asked them to reply back by including the TalkNav
service team and confirm us that both I and them didn't change the
physical SIM card before and after it was transfer into the new 3G
network.
TalkNav processed my request and Nuance didn't stay quiet. They quickly
returned me the new activation code for my new SIM ID. I didn't care
about how old my physical SIM is, as the network operater staff confirmed
me that it's active and compatible with the new system. Thank you very
much for TalkNav, Nuance, AIS network and all of yours guy for your kind
cooperation and contribution to make my problem sort out in a possitive
way.
I'm thinking about what's the future of Nuance Talks. Will they work for
Windows Mobile phone or android lol?
Yours, Eakachai
-----Original Message----- From: Neil Barnfather - TalkNav
Sent: Monday, June 03, 2013 6:53 PM
To: Talks Mailing List
Subject: Re: [Talks] Requesting for the replacement of my simcard
Brad,
Whilst cell phones do not like water all that much, SIM cards are a
different story, and generally as long as they are not exposed to PH
abnormal water they are fine for a quick dip.
Anyway, this is straying off the topic lines for this list.
Regards,
Neil Barnfather
Talks List Administrator
Twitter @neilbarnfather
TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple
iOS, Macintosh and Android accessibility specialist. For all your
accessible phone, PDA and GPS related enquiries visit www.talknav.com
URL: - www.talknav.com
e-mail: - serv...@talknav.com
Phone: - +44 844 999 4199
On 3 Jun 2013, at 11:29, Brad Keller <keller...@gmail.com> wrote:
I would say that if it was submerged for 3 minutes than it would more
than likely have sustained some damage. It does not take long for water
to seep into things that are not sealed against that sort of environment
and a cell phone is most definitely not meant for that.
----- Original Message ----- From: "Eakachai Charoenchaimonkon"
<eakachai...@hotmail.com>
To: "Talks Mailing List" <talks@talksusers.com>
Sent: Monday, June 03, 2013 4:34 AM
Subject: Re: [Talks] Requesting for the replacement of my simcard
Hello
Do not worry about the damage of the simcard. I made it fallen since
last
couple of year when I bought E6. So sad story that time three days
after I
bought it I made it fallen into the tank for 3 minutes. Simcard is ok
now,
but it experienced with me for a long long time.
Yours, Eakachai
-----Original Message----- From: Brad Keller
Sent: Monday, June 03, 2013 4:25 PM
To: Talks Mailing List
Subject: Re: [Talks] Requesting for the replacement of my simcard
Just taking a wild stab here but if it was dropped in water at some
point is
the phone that the sim card was in at the time it was dropped in the
water
still working? IF not then I would have to say that more than likely
the sim
card was damaged as well. Even
----- Original Message ----- From: "Eakachai Charoenchaimonkon"
<eakachai...@hotmail.com>
To: "Talks Mailing List" <talks@talksusers.com>
Sent: Sunday, June 02, 2013 9:31 PM
Subject: Re: [Talks] Requesting for the replacement of my simcard
Hello
Thank you very much for your suggestion.
I am afraid that we are having an issue, as are Nuance here.
A free of charge replacement activation can only be issued in cases of
certain types, your network choosing to give you a new SIM card, which
presumably you can refuse, is not one of them.
You're right, they suggest me to get the new one for free, but I
refuse
and
up to now, it's still workable, and I put it on C5 the same mobile
phone.
From what I read in your e-mails, the network are updating your SIM
card,
the existing one, this would not produce a new SIM ID, as such, Talks
should
continue to work.
That's what I believe and wait them to update it automatically. It
requested
me to wait and restart the phone. After that I go to check at manual
registration and my activation code is there, but I cannot remember my
own
Sim ID to confess. Maybe ten minutes is over, Talks is expired.
I tried to find any record in my harddrive invoice from nuance making
sure
that the Sim ID on the invoice and the one on the phone now is the
same. I
cannot find it, and I tried to contact Talknav, yeah the ID has
already
been
changed with some reason that I don't know either. When I talked with
AIS
call center, they don't know what Sim ID means, but they have only 13
digit
no. to refer my sim, and they said it's actualy move my record from
one
database to the new and permit the new 3G access to my number.
Have you actually had a new SIM card, if not, there is nothing wrong
here
and your old one should be fine.
That's my belief and your belief, but it doesn't. I show TalkNav that
now
my
Sim ID is xxxx and they said in their record it is not the same. If
you
would like me to send you my simcard for investigation, I'd be very
happy
and no hesitation to do it now.
If your old SIM card is dirty, as you say, this can only be owing to
user
intervention, SIM cards do not alone get dirty. As such, this would
not be
covered by Nuance and you would be expected to pay for a transfer
license.
Much as would anyone who had damaged, broken or otherwise there
handset
who
needed to replace it.
I changed my mobile phone so often, so that I cannot tolerate using
the
Emie-base license, and I used this simcard for four years and I used
to
make
my handset broken because it dropped into the water. The simcard
itself is
still in a functional condition, but due to some reason I don't know
why
its
ID were changed. I don't know whose fault, but I don't know the reason
what's wrong?
I have no proof to declare that I didn't change my simcard up to now,
but
my
Sim ID was changed by the network operator. They also wonder how can
Talks
generate that number, because in network operater side, they see only
physical simcard number. Yeah, the shop can service customer, but they
are
not in the position to issue any letter or statement. If I go to the
police
office and said my phone is lost, they can do statement of declaration
but
service provider cannot.
I have a choice to verify my status and my honesty. If I could I'd
sent an
e-mail to my mobile operater and CC to someone from Nuance and Talknav
who
can make a decision. I would like them to confirm all people involved
that
I
didn't change my physical simcard up to now by providing them a 13
digit
no.
of verification and you can confirm me by calling me and I will show
you
that my ID has already changed due to an unidentified reason. I
understand
that I gave my local no to Talknav when I tried to buy them a product.
I can send an e-mail to callcen...@ais.co.th and explain them in
English
and
requested them to confirm my number status and confirm that the
simcard I
used by referring to its 13 ID doesn't physically replaced after it
was
issued from one day in the past and now it's still functional.
Thanks for your patient,
Eakachai
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--------------------------------------------------------------------------------
_______________________________________________
Talks mailing list
Talks@talksusers.com
http://lists.talksusers.com/mailman/listinfo/talks
Hosting of this list provided courtesy of:
eHosting Limited: http://www.ehosting.com/
and
Talknav Inc. http://www.talknav.net/
_______________________________________________
Talks mailing list
Talks@talksusers.com
http://lists.talksusers.com/mailman/listinfo/talks
Hosting of this list provided courtesy of:
eHosting Limited: http://www.ehosting.com/
and
Talknav Inc. http://www.talknav.net/
_______________________________________________
Talks mailing list
Talks@talksusers.com
http://lists.talksusers.com/mailman/listinfo/talks
Hosting of this list provided courtesy of:
eHosting Limited: http://www.ehosting.com/
and
Talknav Inc. http://www.talknav.net/
_______________________________________________
Talks mailing list
Talks@talksusers.com
http://lists.talksusers.com/mailman/listinfo/talks
Hosting of this list provided courtesy of:
eHosting Limited: http://www.ehosting.com/
and
Talknav Inc. http://www.talknav.net/
_______________________________________________
Talks mailing list
Talks@talksusers.com
http://lists.talksusers.com/mailman/listinfo/talks
Hosting of this list provided courtesy of:
eHosting Limited: http://www.ehosting.com/
and
Talknav Inc. http://www.talknav.net/
_______________________________________________
Talks mailing list
Talks@talksusers.com
http://lists.talksusers.com/mailman/listinfo/talks
Hosting of this list provided courtesy of:
eHosting Limited: http://www.ehosting.com/
and
Talknav Inc. http://www.talknav.net/
_______________________________________________
Talks mailing list
Talks@talksusers.com
http://lists.talksusers.com/mailman/listinfo/talks
Hosting of this list provided courtesy of:
eHosting Limited: http://www.ehosting.com/
and
Talknav Inc. http://www.talknav.net/
_______________________________________________
Talks mailing list
Talks@talksusers.com
http://lists.talksusers.com/mailman/listinfo/talks
Hosting of this list provided courtesy of:
eHosting Limited: http://www.ehosting.com/
and
Talknav Inc. http://www.talknav.net/
