They do? Really? I ordered a T1 circuit from them on the 2nd of this month and they told me that they don't delegate reverse DNS to customers. =/
My current provider does, but I used to work with most of the NOC engineers at another ISP.
AFAIK they don't delegate reverse DNS, but they do allow you to specify what you want the RDNS to by by calling them up. So you can set your own RDNS entries by jumping through a hoop or two, you just can't do so on your own server.
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