>
> I wonder if sat services like Starlink or Hughsnet are an option for
> remote/rural towns in this kind of scenario. Perhaps the phones are
> down but they could send IM/chat messages or emails or what have you.
> Maybe time to unroll a spool of string and get some tin cans hooked up.
Satellit
24 3:06 PM
To: jo...@iecc.com; nanog@nanog.org
Subject: Re: Need Centurylink contact for serious ongoing issue
>> If it's landline copper phone, it's kind of hard for a provider to
>> see the lack of customers off hook. The electrical circuit being
>> open is > expected un
Hi, John:
0) Allow me to share some old-fashioned telephony line-man tricks,
kind of trade-secretes. 😉
1) "Analog phones can not be detected unless they're off hook ... ":
This is true only if your measurement capability is limited within
the pure DC (Direct Current) domain. A
I wonder if sat services like Starlink or Hughsnet are an option for
remote/rural towns in this kind of scenario. Perhaps the phones are
down but they could send IM/chat messages or emails or what have you.
Maybe time to unroll a spool of string and get some tin cans hooked up.
FWIW, I've used S
>> If it's landline copper phone, it's kind of hard for a provider to
>> see the
>> lack of customers off hook. The electrical circuit being open is >
>> expected
>> until the customer picks up the load/off hooks the phone.
>
> You might think that if nobody at all makes any calls for an hour or
It appears that Josh Luthman said:
>-=-=-=-=-=-
>
>If it's landline copper phone, it's kind of hard for a provider to see the
>lack of customers off hook. The electrical circuit being open is expected
>until the customer picks up the load/off hooks the phone.
You might think that if nobody at al
Wouldn't there have to be an ILEC responsible for lifeline? I'm in Ohio,
not Colorado, so that may be different entirely.
On Thu, Dec 12, 2024, 11:28 AM John Neiberger wrote:
> I've been gathering reports from people there. Two of the homes are
> family members and they know of other homes and
I've been gathering reports from people there. Two of the homes are
family members and they know of other homes and businesses in the area
who have been down for days, as well. I'm trying to gather more
information. I want to compile a list of names and phone numbers so
that I can include that in a
I understand it is frustrating. Analog phones can not be detected unless
they're off hook so I don't see how a provider can detect between sitting
idle or the cables cut.
How do you know for certain it is an outage in the area and not just the
customer(s) you've talked to?
There is a requirement
The state PSC would be my vote, they reach out asap on complaints from what
I’ve seen locally here in LA.
From: NANOG on behalf of
Mike Hammett
Date: Thursday, December 12, 2024 at 9:58 AM
To: John Neiberger
Cc: NANOG list
Subject: Re: Need Centurylink contact for serious ongoing issue
: "Josh Luthman"
Cc: "NANOG list"
Sent: Thursday, December 12, 2024 9:52:57 AM
Subject: Re: Need Centurylink contact for serious ongoing issue
Understandable for a single customer. It sounds like this a huge part
of the town that has no phones, including the rural folks who l
Understandable for a single customer. It sounds like this a huge part
of the town that has no phones, including the rural folks who live
outside of cell coverage, many of whom are elderly. I just found out
that they had indeed called CL to complain days ago and CL told them
they couldn't get out th
quot;NANOG list"
Subject: Re: Need Centurylink contact for serious ongoing issue
If it's landline copper phone, it's kind of hard for a provider to see the lack
of customers off hook. The electrical circuit being open is expected until the
customer picks up the load/off hooks
If it's landline copper phone, it's kind of hard for a provider to see the
lack of customers off hook. The electrical circuit being open is expected
until the customer picks up the load/off hooks the phone.
On Wed, Dec 11, 2024 at 11:54 PM John Neiberger
wrote:
> Yep. I finally found some conta
I've run into the same thing with Lumen DIA's before. Multiple muni's out,
port ops and everyone just assumed everyone else called. Sometimes all it
takes a bit of coordinating. Glad you got someone to check it out.
On Wed, Dec 11, 2024 at 8:54 PM John Neiberger wrote:
> Yep. I finally found som
Have you tried filing a complaint with your state's public utility
commission? POTS service is usually regulated by them.
Just a thought
On Wed, Dec 11, 2024, 7:52 PM John Neiberger wrote:
> I apologize for using NANOG for this, but I need to get some traction
> on a telephone outage affecting
Yep. I finally found some contacts at Lumen who ran it up the chain. I
also did report it to the Colorado PUC. I'm still confused about how
so many homes and businesses could be without service and Centurylink
wouldn't know about it. It's a small town, and I'm starting to think
everyone thought tha
I apologize for using NANOG for this, but I need to get some traction
on a telephone outage affecting a large number of homes in a small
town that Centurylink seems to be unaware of. The affected customers
have had no phone service for days and none of them know what's going
on. Centurylink custome
18 matches
Mail list logo
