Re: [mailop] Outlook.com Support (whining time)

2018-12-28 Thread Michael Rathbun
On Fri, 28 Dec 2018 16:51:38 +, Laura Atkins wrote: >Personally, I believe Microsoft is going to do what they’re going to do. This >isn’t just about their filtering, this is a giant corporate culture that has >some Extremely Poor Policies that are unfriendly to people and are actively >har

Re: [mailop] Outlook.com Support (whining time)

2018-12-28 Thread Laura Atkins
> On 28 Dec 2018, at 15:50, Benjamin BILLON wrote: > > Ah, I would have answered off-list, but since it's here, I can certainly > reply here. > > Preamble: if there's a better channel than Mailop to give Microsoft an > educated feedback about an apparent disfunction of their service, please

Re: [mailop] Outlook.com Support (whining time)

2018-12-28 Thread Benjamin BILLON
to consider you're trolling here. This would be a very bad way to deal with users' preferences, but after all, if a system thinks he knows better than its users, why not? (Yes I'm the one trolling now) Cheers, -- Benjamin From: Laura Atkins Sent: vendredi 28 décembre

Re: [mailop] Outlook.com Support (whining time)

2018-12-28 Thread G. Miliotis
On 28/12/2018 14:59, Laura Atkins wrote: 3) The closing of tickets without any response?  We’ve told you repeatedly what you need to do to fix things and you aren’t paying any attention. We’re tired of sending you the same information, and there’s nothing more we’re able to tell you. That

Re: [mailop] Outlook.com Support (whining time)

2018-12-28 Thread Laura Atkins
> On 28 Dec 2018, at 12:47, Stefano Bagnara wrote: > > On Fri, 28 Dec 2018 at 12:40, Laura Atkins wrote: >> I sent Ben a long-ish email with some specific information and suggestions. >> And I say this as someone who does delivery for a living. These types of >> complaints and “whining time”

Re: [mailop] Outlook.com Support (whining time)

2018-12-28 Thread Laura Atkins
I sent Ben a long-ish email with some specific information and suggestions. And I say this as someone who does delivery for a living. These types of complaints and “whining time” are wholly inappropriate for mailop. laura > On 28 Dec 2018, at 10:09, Benjamin BILLON wrote: > > Hi Michael an

Re: [mailop] Outlook.com Support (whining time)

2018-12-28 Thread Benjamin BILLON
01444/suggestions/34103461 Michael, if you have colleagues to poke, I'm of course at your disposal to provide any relevant data or feedback they'd need. Cheers, and happy few last days of 2018! -- Benjamin From: Michael Wise Sent: jeudi 6 décembre 2018 20:17 To: Benjamin BILLON ; Al Iver

Re: [mailop] Outlook.com Support (whining time)

2018-12-06 Thread Michael Wise via mailop
ise ; Al Iverson ; mailop Subject: RE: [mailop] Outlook.com Support (whining time) Hi Michael, When you say the wording is very important, do you mean that "please escalate" isn't correct? I just tried the word "escalation" (I checked, I didn't use this one exactly

Re: [mailop] Outlook.com Support (whining time)

2018-12-06 Thread Benjamin BILLON
der. Cheers, -- Benjamin From: Michael Wise Sent: mardi 4 décembre 2018 21:52 To: Al Iverson ; Benjamin BILLON Cc: mailop Subject: RE: [mailop] Outlook.com Support (whining time) Oops. Please understand that the wording is VERY important. The email may in fact be getting to the mailbox SER

Re: [mailop] Outlook.com Support (whining time)

2018-12-04 Thread Michael Wise via mailop
er 4, 2018 10:27 AM To: Benjamin BILLON Cc: mailop Subject: Re: [mailop] Outlook.com Support (whining time) Hey Benjamin, I am having similar (I think) problems over here where I request mitigation or feedback regarding junk folder delivery and no matter what I say, MS sender support says ev

Re: [mailop] Outlook.com Support (whining time)

2018-12-04 Thread Al Iverson
Hey Benjamin, I am having similar (I think) problems over here where I request mitigation or feedback regarding junk folder delivery and no matter what I say, MS sender support says everything is fine, even though the mail is clearly not going to the inbox. I would even be happy to get a response

[mailop] Outlook.com Support (whining time)

2018-12-04 Thread Benjamin BILLON
Hi there, It's understood and proven, Outlook.com can accept emails, deliver them to inbox, then move them to Junk folder a few seconds later. This a posteriori moving makes sense to clean users' inboxes from scams, phishing or spams that have been spotted a little too late. My case (SRX1448704