Hello,
are there any news on this?
We still have 2 accounts which run into the Internal Error.
*8875125139*
---
Method Name:
/google.ads.googleads.v14.services.GoogleAdsService/SearchStream
Host: googleads.googleapis.com
Headers: {
"x-goog-api-client": "gl-php\/8.0.30 gccl\/19.2.0 gap
Just ran a fresh retry:
*7041860131*
*Internal error*
*"request-id": "xxrYqrzE2RMHu_a38pPBrg", "date": "Mon, 29 Jan 2024 16:03:25
GMT",*
Method Name:
/google.ads.googleads.v14.services.GoogleAdsService/SearchStream
Host: googleads.googleapis.com
Headers: {
"x-goog-api-client": "gl-php\/8.0.
Hi,
just wanted to ask what the current status on this is.
In the meantime, client 6122809176 seems to be working again, now we 'only'
have 3 more accounts which run into Internal Error.
7041860131
6600753004
8875125139
Whatever you did to 6122809176, can you please do the same for those 3 too
Hello, I sent you details in a private reply. We are already doing
automatic retries with back-off etc. We are consistently running into an
Internal Error with such queries for a week already.
On Wednesday, January 17, 2024 at 1:08:07 AM UTC+1 Google Ads API Forum
Advisor wrote:
> Hi,
>
> Than
Hello,
I have shared a private response.
Please review and let me know.
Thanks,
On Wednesday, 9 August 2023 at 13:10:12 UTC+5:30 Google Ads API Forum
Advisor wrote:
> Hi,
>
> Thank you for reaching out to Google Ads API Forum.
>
> In order for us to investigate further the issue you are e
Fixed it by adding the following when creating the user list
exclusive_operands: [{}]
complete structure
userLists = [{
name: data.name,
membership_life_span: data.membership_lifespan ??
365,
membership_status: enums.Use
Apologies, this does not occur when trying to delete ad group criteria. It
happens when trying to create a website-visitor user list.
We have migrated to flexible rule user lists. We're currently unable to
create a user list due to this issue
On Monday, June 19, 2023 at 12:01:20 AM UTC+10 Shehan
Hi,
Thanks for getting back to us.
It seems like we have already replied to you privately regarding the
response logs you sent in a private message. However, you may refer below
for our previous response, in case you were able to miss it.
With regards to your concern of having the
ResourceC
Re-posting the last inquiry
(https://groups.google.com/g/adwords-api/c/lxf1P19A5d8) from the forum as
it wasn't routed to our support queue.
Regards,
Google Ads API Team
On Friday, May 12, 2023 at 5:54:38 PM UTC+8 sam...@optmyzr.com wrote:
> Hey team,
>
> Just checking out quickly,
> I sent re
Hi Team,
I tried debugging this and found that if passing these Youtube channel Id's
in request (customer negative criterion)
then I get the upper error. (Not partial failure)
Also if I try adding these channels through Google ads interface, I get
error message popup saying: Targeting item limit
Hi,
Thank you for getting back to us. I just want you to know that I am going
to remove your recent post in this thread because it contains sensitive
information which is not allowed to be posted in this forum for security
purposes.
Moving forward to your concern, it seems that the changes ca
Hi,
Thank you for getting back to us. I just want you to know that I am going
to remove your recent post in this thread because it contains sensitive
information which is not allowed to be posted in this forum for security
purposes.
Moving forward to your concern, it seems that the changes ca
Re-posting the last inquiry (
https://groups.google.com/g/adwords-api/c/uZWbNYosSVY) from the forum as it
wasn't routed to our support queue.
Regards,
Google Ads API Team
On Friday, March 17, 2023 at 3:50:33 PM UTC+8 sam...@optmyzr.com wrote:
> Hi Team,
>
> While Submitting *Batch Job* with 10
Hello Lukas,
Michael here from Google Ads API Support team. Thank you for reaching out to us.
The DEADLINE_EXCEEDED error indicates that your request took longer than the
deadline. Having said that, you may check this example to set custom client
timeouts and this timeout documentation for mo
Hi Anand,
Thank you for reaching us out. I am Sherwin from Google Ads API support team. I
hope that you are doing well today.
With regards to your concern about "Internal error encountered" which happens
occasionally, this occurs when something unexpected happened while processing
the request.
Hi Team,
Thanks for your feedback. I'v added the retry mechanism and wait for
at least 900secs to process rest apis.
Actually I'm still curious about the < RESOURCE_EXHAUSTED error>,
actually our project even didn't exceed the maximum quota(15,000) for this
case.
Anyway, let me
Hi Aaron,
Thanks for getting back to us.
Could you confirm if you again hit the RESOURCE_EXHAUSTED error after
implementing the exponential back off policy and rate limiter? If yes, our team
requires the most recent complet logs in order to investigate the issue further.
When receiving a RESOU
Hi Yasar, Nirmita and Team,
Based on my checking and understanding, for our per hour job, we just
loop our available google accounts (21) and for each google account, we
just execute 3 requests.
That means, if what my understanding is correct. We just have at most 21 *
3 = 63 requests per
Hi Aaron,
Thank you for getting back to us. I hope that you are doing well today.
Moving forward to your concern, as my colleague mentioned in this thread
earlier, the internal error occurs when something unexpected happened while
processing the request and the API isn't functioning correctly d
Hi Team,
Thanks for your feedback. we will make further checking on these.
Meanwhile, could you help check the cause as below two failed request
today, not for sure the error reason as mentioned
Request
---
MethodName: google.ads.googleads.v12.services.GoogleAdsService/SearchStr
Hi Aaron,
I work with Nirmita. Thanks for getting back to us.
I understand that you have encountered an RESOURCE_EXHAUSTED error, and error
message ‘Too many requests. Retry in 900 seconds“. This seems to be that API
requests hitting the server aggressively. The server throws this error once it
Hi Team,
Thanks for your feedback, actually we set our batch job hourly to
process sync campaign data from Google Platform. while sometimes it hit the
issue in the morning, sometimes it failed in the afternoon or even the
night. If it goes with your says for exceeding the 15,000 operationa
Hi,
Thank you for reaching out to the Google Ads API support team.
We are able to get response of your query.
Kindly note that the RESOURCE_EXHAUSTED error generally occurs when you are
sending too many requests in a short period of time. The server throws this
error once it detects that your
Hi Team,
As advised, we add the mandatory logging configuration into our system.
And today we hit the exception as below, could you help provide some
solutions or work around to escape these exceptions, thank you very much
date:2022-12-14T18:02:42.133+09:00thread:grpc-default-exe
Hello,
Thank you for providing several examples of the issue. However, if you can
reply privately with the complete request and response, including request
headers, this will help us investigate the issue, and any issues there may be
with your request.
Thanks,
Matt
Google Ads API Team
ref:_00
Hi Team,
Today we hit lots of the same issues in our system, please refer to
below logs
date:*2022-12-01T19:26:33.122+09:00*
- Google Account: *1154526700*
com.google.ads.googleads.v10.errors.GoogleAdsException: errors {
error_code {
internal_error: INTERNAL_ERROR
}
message: "An internal e
Re-posting the last inquiry
[https://groups.google.com/g/adwords-api/c/blDBedj6c4M] from the forum as
it wasn't routed to our support queue.
Regards,
Carmela
Google Ads API Team
On Thursday, November 17, 2022 at 8:32:53 PM UTC+8 changh...@rakuten.com
wrote:
> Hello sir
>
>we are trying
We are also facing same Internal error encountered.
Can we handle same? It just stopped the script.
Can you please guide how we can handle this type of error?
Thanks,
On Friday, 28 October 2022 at 09:11:50 UTC+5:30 adsapi wrote:
> Hi Hiromi,
>
> Thank you for reaching out to us.
>
> The error
Hello -
I'm a member of the Google Ads API team following up here to let you know that
this issue has been resolved, and you should no longer be seeing these issues.
Best,
Ben Karl
Google Ads API Team
ref:_00D1U1174p._5004Q2W62XK:ref
--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Als
Hi Justin,
Thank you for reaching out.
An internal_error could be caused when something unexpected happened while
processing the request. To investigate the issue further, could you please
provide the complete request and response logs, with the request-id? If you
haven't yet, logging can be
We are still seeing similar errors occurring, and have yet to have any
response. For example see log from batch job to add negatives with 2799
mutate operations below. The error received is "Internal error
encountered". The error gives no indication of what caused the failure and
we are left
We're still frequently seeing "Internal error encountered" running batch
jobs with the Google Ads API and haven't had any response to our query
above. For example see the log below, the error gives no indication why
the batch job has failed or how many of the operations have succeeded or
faile
Hi Darren,
An internal error doesn't have to be because of the code you are using and the
experts on client library code can be reached via issue tracker. Could you
privately send us the 'DEBUG'' log level request and response log of API
communications that brings this error?
The request and r
Hello,
The team is still working on the fix. The issue is on our side, and doesn't
depend on what client library you use.
I will let you know once I see that the fix is rolled out.
Regards,
Mike, Google Ads API Team
ref:_00D1U1174p._5004Q2W62XK:ref
--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=
Facing the same issue in java library v9, v10 version .
Error: *io.grpc.StatusRuntimeException: INTERNAL: Internal error
encountered.* I also faced *Deadline_Exceeded *error when API are not
responding against the customer id and keep it stuck and after an hour API
responds deadline_exceeded er
Hello there!
Any updates on this issue?
On Wednesday, April 6, 2022 at 9:55:54 AM UTC-3 adsapi wrote:
> Hello,
>
> This error is on our side. The team is working on a fix for this, and I'll
> let you know once it's rolled out.
>
> Regards,
> Mike, Google Ads API Team
>
> ref:_00D1U1174p._5004Q2
Hi team.
Any updates on this issue?
Cheers,
Aayushi
On Wednesday, March 30, 2022 at 2:32:00 PM UTC+5:30 pa...@channable.com
wrote:
> Hi again,
>
> We're still getting this problem every day. Is there anything new known
> about it?
>
> Best,
> Paweł
>
> On Thursday, March 17, 2022 at 10:40:13
Hi Matt,
thanks for sharing with your team, do you have any update on this?
Kind regards,
Justin.
On Friday, 18 March 2022 at 01:12:49 UTC+1 ngonng...@gmail.com wrote:
> Chào mừng bạn đến với bảng nhớ tạm của Gboard, bất kỳ văn bản nào bạn sao
> chép sẽ được lưu tại đây.Sử dụng biểu tượng chỉnh
Hi Arshdeep,
Thank you for providing the requested details. Allow me to raise the
information that you provided to the team. We will revert back to you with
updates when it becomes available.
Regards,
Ernie John
Google Ads API Team
ref:_00D1U1174p._5004Q2W62XK:ref
--
--
=~=~=~=~=~=~=~=~=~=~
I have already shared detailed logs privately @Aryeh
On Friday, March 4, 2022 at 12:41:16 PM UTC+5:30 Arshdeep Singh Bhargav
wrote:
> Hi Google Team,
> We are also facing this issue with similar error while listing Batch job
> results.
> And the issue is not limited to Python library, we use .N
Hi Google Team,
We are also facing this issue with similar error while listing Batch job
results.
And the issue is not limited to Python library, we use .Net and the error
is still reproducible.
Kindly help us with this,
Thanks and Regards,
Arshdeep
On Thursday, March 3, 2022 at 1:42:51 PM UTC
I have seen the same error today with generating forecast and historical
results. It seems random, but works 1/10 times.
On Thursday, February 10, 2022 at 1:26:05 PM UTC+1 pa...@channable.com
wrote:
> Hi,
>
> In some situations we're getting the following exception when we try to
> list batch
Hi,
Thank you for posting your concern.
I completely understand your concern. As for the "Connection reset by peer"
error, this issue appears to be client library specific. With this, I am afraid
that our team would not be able to provide support here as it is outside of our
scope already. I w
Thank you for attention, I have sent request info as Reply to author
On Wednesday, July 7, 2021 at 6:49:52 AM UTC+3 adsapi wrote:
> Hello Alexandr,
>
> Thank you for reaching out to us.
>
> It's a bit odd knowing that you're only receiving this error for campaigns
> of one particular account. Fo
Hello Alexandr,
Thank you for reaching out to us.
It's a bit odd knowing that you're only receiving this error for campaigns of
one particular account. For our team to check on this, can you share to us the
complete logs (request and response with request-id)?
Please send the requested informa
Hi Roman,
Thanks for posting your concern.
I would like to inform you first that I am going to delete your initial post as
it contains generated API logs. I will just paste here the context of your
concern below:
"I am getting an Internal error from Google Ads when trying to work with
keywords
Hi Roman,
Thanks for posting your concern.
I would like to inform you first that I am going to delete your initial post as
it contains generated API logs. I will just paste here the context of your
concern below:
"I am getting an Internal error from Google Ads when trying to work with
keywords
Hi Arshdeep,
I think this behaviour is expected. ChangeStatus service is a summary view, so
it tells you what entities have changed. The expectation is that you use this
detail to download the object again. ChangeEvent service is a detailed view, so
it tells you what the specific changes are. Y
Hi there,
We are no longer getting the specified error so I believe the issue has
been resolved.
That being said, there is a difference in count in results returned in
ChangeStatus service vs Change Event service for the same date range.
Also, the change Event service events count (like for the
Great! Thank you for the update.
Looking forward to hearing from you.
On Fri, 19 Mar, 2021, 4:07 am Google Ads API Forum Advisor Prod, <
adsapiforumadvi...@gmail.com> wrote:
> Hi Arshdeep,
>
> This looks like a server-side issue at our end. I was able to pull the
> relevant log and pass it onto
Hi Arshdeep,
This looks like a server-side issue at our end. I was able to pull the relevant
log and pass it onto the team for further investigation. I'll keep you posted
as I hear from them.
Cheers
Anash
ref:_00D1U1174p._5004Q2DwPUO:ref
--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Hello,
Thanks for providing the request and response. Please allow us to investigate
this issue internally and we will provide an update shortly.
Thanks,
Matt
Google Ads API Team
Matt
Google Ads API Team
ref:_00D1U1174p._5004Q2DwPUO:ref
--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Hey there, shared the details privately over the email.
Thank you.
On Thursday, March 18, 2021 at 9:18:33 AM UTC+5:30 adsapiforumadvisor wrote:
> Hi,
>
> Thank you for reaching out.
>
> However, I had to delete your initial post as it contained details of your
> logs.
>
> Moving forward, an in
Hi,
Thank you for reaching out.
However, I had to delete your initial post as it contained details of your logs.
Moving forward, an internal error usually indicates a temporary issue or a bug.
So our team can investigate further, could you provide the customer IDs
involved and also their respe
To add to that,
for this customerId, we get a successful response when we use a smaller
daterange (last 7 days from today say). Seems like it has to do with a
specific type of change happening in the account maybe?
Thanks!
On Wednesday, March 17, 2021 at 9:26:44 PM UTC+5:30 Arsh wrote:
> He
Hello,
Let's keep the correspondence to the other thread on this topic. I followed up
there with a status update.
Regards,
Mike, Google Ads API Team
ref:_00D1U1174p._5004Q2AGy7B:ref
--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog:
https://googleadsdeveloper.blo
Hi,
have you solved the issue?
Regards!
poniedziałek, 4 stycznia 2021 o 05:06:59 UTC+1 adsapiforumadvisor
napisał(a):
> Hi Krzysztof,
>
> Thank you for reaching out.
>
> Could you confirm if you are encountering this consistently? If yes, could
> you provide your customer ID and the complete
Hi Krzysztof,
Thank you for reaching out.
Could you confirm if you are encountering this consistently? If yes, could you
provide your customer ID and the complete request and response logs, along with
the request ID, so that our team can investigate further?
Logging can be enabled by referring
Hi Ali,
We pushed a fix recently to our servers. Could you try it out and let me know
if this solves the error? If not, please send me a fresh log so I can pass it
onto the relevant teams.
Cheers
Anash
ref:_00D1U1174p._5004Q27wIkG:ref
--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Al
Hi Claude,
You can share with me your request and response through reply privately so that
I can take a closer look.
Thanks,
Anthony
Google Ads API Team
Anthony
Google Ads API Team
ref:_00D1U1174p._5004Q28p8If:ref
--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blo
Hi Shiran,
Thanks for reaching out. The InternalApiError.UNEXPECTED_INTERNAL_API_ERROR
could be due to a temporary issue with the API.Can you please try making the
call again and let me know if you are still facing the issue? If so, please
share the complete detailed request and response logs a
Hi Matt,
Thank you for reaching out to us. I see that you're encountering an internal
error with the Google Ads API Python library. Could you post your issue here so
that our client library support team can take a look, as they are better
equipped to assist you with concerns with the Python cli
Hi Ting,
Thank you for reaching out. The Internal error is usually temporary so if you
retry after some time the issue might not exist any more. Another thing I would
like to mention is that could you please upgrade your client library from v1 to
v2 to have a better experience as in v2 some cri
Hi,
Apologies for the delay in responding to your case. I believe this issue should
be fixed now; it would be helpful if you can verify that with the latest
library release.
Thanks,
Anash
ref:_00D1U1174p._5001UKO4sI:ref
--
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on
Hello.
please tell me if there is a solution to my problem? What am I doing wrong?
вторник, 22 октября 2019 г., 21:22:11 UTC+3 пользователь adsapiforumadvisor
написал:
>
> Hello,
>
> Thank you for reaching out. This 'Internal error encountered' could be a
> transient error. Could you please retr
Hello.
I tried another example and again an internal error. (Message:
Status(StatusCode=Internal, Detail="Internal error encountered."))
using Google.Ads.GoogleAds.Lib;
using Google.Ads.GoogleAds.V2.Errors;
using Google.Ads.GoogleAds.V2.Services;
using Google.Ads.GoogleAds.Config;
using Google.A
Hello!
The problem is still relevant. The execution log was sent as a private
message.
вторник, 22 октября 2019 г., 21:22:11 UTC+3 пользователь adsapiforumadvisor
написал:
>
> Hello,
>
> Thank you for reaching out. This 'Internal error encountered' could be a
> transient error. Could you please
Hello,
Thank you for reaching out. This 'Internal error encountered' could be a
transient error. Could you please retry the request after a short pause to
check if the issue persists? If yes, could you please provide the complete
request and error response logs along with the client customer id
Hi Rakesh,
Thank you for writing to us. The INTERNAL_ERROR could be a transient error.
Could you please retry the request after a short interval and see if the issue
persists? If yes, could you please share the complete request and response logs
along with the client customer id for me to inves
Hello Alexander,
I ran the same query mentioned above and request is a success. If the
internal error is continuous, please share the entire logs without
redacting any information. Please use *reply privately to the author* option
while replying.
Regards,
Sai Teja, Google Ads API Team
=~=~=~=
i can get the result now. thank you for your help!
On Monday, April 8, 2019 at 1:07:51 PM UTC, googleadsapi-forumadvisor wrote:
>
> Hello Wang,
>
> This issue has been resolved. Could you please give this a try and let me
> know if you're still facing an issue?
>
> Thanks,
> Bharani, Google Ads
Hello Wang,
This issue has been resolved. Could you please give this a try and let me
know if you're still facing an issue?
Thanks,
Bharani, Google Ads API Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
https://ads-developers.googleblog
kindly ping.
On Wednesday, March 27, 2019 at 8:09:44 PM UTC, googleadsapi-forumadvisor
wrote:
>
> Hello Wang,
>
> Regret the delay in getting back to you. I have followed up with the team
> requesting an update. Our Engineering team is currently looking into this.
> I will keep you posted on t
Hello Wang,
Regret the delay in getting back to you. I have followed up with the team
requesting an update. Our Engineering team is currently looking into this.
I will keep you posted on the updates.
Thanks,
Bharani, Google Ads API Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also fin
any update? thanks~
On Thursday, March 21, 2019 at 1:41:57 PM UTC, googleadsapi-forumadvisor
wrote:
>
> Hello Wang,
>
> I'm checking this internally with the team for an update. I will keep you
> posted on the details.
>
> Thanks,
> Bharani, Google Ads API Team
>
> =~=~=~=~=~=~=~=~=~=~=~=~=~=~
Hello Wang,
I'm checking this internally with the team for an update. I will keep you
posted on the details.
Thanks,
Bharani, Google Ads API Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
http://googleadsdeveloper.blogspot.com/search/la
kindly ping~ : )
On Tuesday, March 19, 2019 at 6:51:05 PM UTC, googleadsapi-forumadvisor
wrote:
>
> Hello Wang,
>
> I was able to replicate the issue. I have shared the details with the
> team. I will keep you posted on the updates.
>
> Thanks,
> Bharani, Google Ads API Team
>
> =~=~=~=~=~=~=~=
Hello Wang,
I was able to replicate the issue. I have shared the details with the team.
I will keep you posted on the updates.
Thanks,
Bharani, Google Ads API Team
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
http://googleadsdeveloper.blog
Hi,
What type of API calls are you making to the sandbox? I didn't see any
during a few code examples I tested. Can you provide an example request?
- Kevin Winter
AdWords API Team
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
http://adwor
Hi David,
I was able to consistently reproduce this issue on July 5th. Then it
started to happen intermittently. Now, I can't reproduce it anymore. I'll
try out your suggestion when it starts happening again.
Thanks,
Kevin
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us o
Hi Kevin,
I was able to pull your request and error out of the logs, the error is
saying that your specified client account is not managed by the given MCC,
however I can see in this specific case how the account is a second level
sub-MCC that is in the tree of the main MCC of your request henc
Hi Eric,
It started working again yesterday. Here is the recent request ID that
failed: d78bbae34313620c0f772208ab8bddfa.
Thanks,
-Kevin
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion group:
http://adwordsapi.blogspot.com
http://groups.google.com
Hi Kevin,
I'm not able to locate that request ID in our logs. Can you provide a new
request ID and perhaps include the sanitized SOAP XML request and response?
Best,
- Eric Koleda, AdWords API Team
--
=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~
Also find us on our blog and discussion gro
We can navigate to the client accounts using AdWords UI, and the accounts
are receiving clicks. However, those accounts are not available under
Reporting tools. We bypassed validation and tried to schedule the report
using v13 reporting service. This time we received a different error
messag
Hi,
Your request is not formatted correctly. Please see the following
sample request:
http://code.google.com/p/adwords-api-xml-samples/source/browse/trunk/src/v13/add_campaign.xml
Best,
- Eric Koleda, AdWords API Team
On Mar 2, 5:45 am, mingycarat wrote:
> I am new to adwords & am trying o
Hello,
Cross-client Structure reports are unfortunately not supported.
You could try running a cross-client Ad Group Performance Report
(http://code.google.com/apis/adwords/docs/developer/
adwords_api_report_adgroup.html) or run multiple Structure reports one
at a time, each from the context o
Hello Derek,
Yes, a member of the engineering team just restarted the Sandbox
servers, and things do appear to be functional.
This behavior does appear to be tightly coupled with the Sandbox DB
refreshes. The issue, though, is that the refresh took place late last
Friday (as previously announc
Looks like this is working now.
Why do I get the idea that this group serves as google's QA/testing
department? :)
Jeff P: Maybe you guys at google should create a basic test script
that adds some basic campaigns, adgroups, keywords, etc, and you can
run it after every sandbox refresh. That w
I got the same error whole day when I try to create a new campaign.
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Hello,
Yes, this is unfortunately the same behavior we've seen in previous
months following a Sandbox database refresh. The engineering team is
actively looking into resolving this, and apologies again that it has
recurred.
Cheers,
-Jeff Posnick, AdWords API Team
On Feb 3, 8:52 am, xparrot w
I'm getting the same error. getAllAdWordsCampaigns is also failing by
returning null. Both methods worked fine yesterday. Hopefully the
adwords guys will take a look at this.
On Feb 3, 4:58 am, "Marco T." wrote:
> Hello to everybody.
> I can't create new campaign into the sanbox after the cl
Hello Rene,
It's not maintenance, per se. It's related to the resolution of the
ongoing issue.
We do intend to start posting here in advance about planned database
refreshes in the Sandbox environment, for what it's worth.
Cheers,
-Jeff Posnick, AdWords API Team
On Dec 16, 12:09 pm, rk wro
Thanks for the update. I already considered adding my post there, but
wasn't sure if the error was related. Still I have to say that it
would've been nice to know in advance about maintenance.
Is there any site where I could check for that? It would've saved me
quite some time.
Thanks
On 16 Dez
Hello,
I'll be posting updates about the Sandbox issue at the existing
thread:
http://groups.google.com/group/adwords-api/browse_thread/thread/0d550e39cab88fe0#
My understanding is that the Internal Errors currently being generated
are due to one of the backend services being taken offline
same problem here (php/soap), still no official word on a permanent
solution?
On 16 dec, 11:46, rk wrote:
> Starting this morning I have a Problem accessing the v12 SandBox. I
> had no problems yesterday,
> but today every call to the service returns with "An internal error
> has occurred. Plea
Even I am getting the same error.
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Thanks!!
Solve the problem.
On Oct 13, 9:31 am, AdWords API Advisor <[EMAIL PROTECTED]>
wrote:
> Hello,
>
> That SOAP trace still shows that you're setting a clientCustomerId
> header, although now you're putting in the [EMAIL PROTECTED]
> value. That's the right value to use, but the name of th
Hello,
That SOAP trace still shows that you're setting a clientCustomerId
header, although now you're putting in the [EMAIL PROTECTED]
value. That's the right value to use, but the name of the header you
should be setting is clientEmail, not clientCustomerId.
Cheers,
-Jeff Posnick, AdWords API
Thanks.
Unfortunately that did not solve the problem...
Here is the SOAP log:
-SoapRequest at 10/11/2008 5:23:34 AM-
POST /api/adwords/v12/InfoService HTTP/1.0
Host: sandbox.google.com
User-agent: Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client
Protocol 2.0.50727.1434)
Content-t
Thanks. Unfortunately it did not solve the error.
Here is the SOAP log:
-SoapRequest at 10/11/2008 5:23:34 AM-
POST /api/adwords/v12/InfoService HTTP/1.0
Host: sandbox.google.com
User-agent: Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client
Protocol 2.0.50727.1434)
Content-type: t
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