Re: internal error when asking for product_group_view stats for listing_group.type unit

2024-02-09 Thread Konstantin Tarassow
Hello, are there any news on this? We still have 2 accounts which run into the Internal Error. *8875125139* --- Method Name: /google.ads.googleads.v14.services.GoogleAdsService/SearchStream Host: googleads.googleapis.com Headers: { "x-goog-api-client": "gl-php\/8.0.30 gccl\/19.2.0 gap

Re: internal error when asking for product_group_view stats for listing_group.type unit

2024-01-29 Thread Konstantin Tarassow
Just ran a fresh retry: *7041860131* *Internal error* *"request-id": "xxrYqrzE2RMHu_a38pPBrg", "date": "Mon, 29 Jan 2024 16:03:25 GMT",* Method Name: /google.ads.googleads.v14.services.GoogleAdsService/SearchStream Host: googleads.googleapis.com Headers: { "x-goog-api-client": "gl-php\/8.0.

Re: internal error when asking for product_group_view stats for listing_group.type unit

2024-01-28 Thread Konstantin Tarassow
Hi, just wanted to ask what the current status on this is. In the meantime, client 6122809176 seems to be working again, now we 'only' have 3 more accounts which run into Internal Error. 7041860131 6600753004 8875125139 Whatever you did to 6122809176, can you please do the same for those 3 too

Re: internal error when asking for product_group_view stats for listing_group.type unit

2024-01-18 Thread Konstantin Tarassow
Hello, I sent you details in a private reply. We are already doing automatic retries with back-off etc. We are consistently running into an Internal Error with such queries for a week already. On Wednesday, January 17, 2024 at 1:08:07 AM UTC+1 Google Ads API Forum Advisor wrote: > Hi, > > Than

Re: internal error encountered. - not catchable

2023-08-09 Thread cv
Hello, I have shared a private response. Please review and let me know. Thanks, On Wednesday, 9 August 2023 at 13:10:12 UTC+5:30 Google Ads API Forum Advisor wrote: > Hi, > > Thank you for reaching out to Google Ads API Forum. > > In order for us to investigate further the issue you are e

Re: Internal error when trying to remove existing ad group critieria

2023-06-18 Thread Shehan Jayasinghe
Fixed it by adding the following when creating the user list exclusive_operands: [{}] complete structure userLists = [{ name: data.name, membership_life_span: data.membership_lifespan ?? 365, membership_status: enums.Use

Re: Internal error when trying to remove existing ad group critieria

2023-06-18 Thread Shehan Jayasinghe
Apologies, this does not occur when trying to delete ad group criteria. It happens when trying to create a website-visitor user list. We have migrated to flexible rule user lists. We're currently unable to create a user list due to this issue On Monday, June 19, 2023 at 12:01:20 AM UTC+10 Shehan

Re: internal error while submitting batch job operations. but change history showing same changes multiple times.

2023-05-16 Thread Google Ads API and AdWords API Forum
Hi, Thanks for getting back to us. It seems like we have already replied to you privately regarding the response logs you sent in a private message. However, you may refer below for our previous response, in case you were able to miss it. With regards to your concern of having the ResourceC

Re: internal error while submitting batch job operations. but change history showing same changes multiple times.

2023-05-12 Thread Google Ads API and AdWords API Forum
Re-posting the last inquiry (https://groups.google.com/g/adwords-api/c/lxf1P19A5d8) from the forum as it wasn't routed to our support queue. Regards, Google Ads API Team On Friday, May 12, 2023 at 5:54:38 PM UTC+8 sam...@optmyzr.com wrote: > Hey team, > > Just checking out quickly, > I sent re

Re: Internal Error while submitting batch job operations. But change history showing same changes multiple times.

2023-04-30 Thread 'Samarth Gupta' via Google Ads API and AdWords API Forum
Hi Team, I tried debugging this and found that if passing these Youtube channel Id's in request (customer negative criterion) then I get the upper error. (Not partial failure) Also if I try adding these channels through Google ads interface, I get error message popup saying: Targeting item limit

Re: Internal Error while submitting batch job operations. But change history showing same changes multiple times.

2023-04-20 Thread Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. I just want you to know that I am going to remove your recent post in this thread because it contains sensitive information which is not allowed to be posted in this forum for security purposes. Moving forward to your concern, it seems that the changes ca

Re: Internal Error while submitting batch job operations. But change history showing same changes multiple times.

2023-04-20 Thread 'Sherwin Vincent Parafina' via Google Ads API and AdWords API Forum
Hi, Thank you for getting back to us. I just want you to know that I am going to remove your recent post in this thread because it contains sensitive information which is not allowed to be posted in this forum for security purposes. Moving forward to your concern, it seems that the changes ca

Re: Internal Error Occurred while submitting Batch Job for Creating RSA

2023-03-17 Thread Google Ads API and AdWords API Forum
Re-posting the last inquiry ( https://groups.google.com/g/adwords-api/c/uZWbNYosSVY) from the forum as it wasn't routed to our support queue. Regards, Google Ads API Team On Friday, March 17, 2023 at 3:50:33 PM UTC+8 sam...@optmyzr.com wrote: > Hi Team, > > While Submitting *Batch Job* with 10

RE: Internal error

2023-01-18 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hello Lukas, Michael here from Google Ads API Support team. Thank you for reaching out to us. The DEADLINE_EXCEEDED error indicates that your request took longer than the deadline. Having said that, you may check this example to set custom client timeouts and this timeout documentation for mo

RE: Internal Error when calling search stream

2022-12-27 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Anand, Thank you for reaching us out. I am Sherwin from Google Ads API support team. I hope that you are doing well today. With regards to your concern about "Internal error encountered" which happens occasionally, this occurs when something unexpected happened while processing the request.

Re: INTERNAL ERROR occur get Metrics and Campaign Data using Google Ads API V10 version

2022-12-22 Thread 'changhong yun' via Google Ads API and AdWords API Forum
Hi Team, Thanks for your feedback. I'v added the retry mechanism and wait for at least 900secs to process rest apis. Actually I'm still curious about the < RESOURCE_EXHAUSTED error>, actually our project even didn't exceed the maximum quota(15,000) for this case. Anyway, let me

Re: INTERNAL ERROR occur get Metrics and Campaign Data using Google Ads API V10 version

2022-12-22 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Aaron, Thanks for getting back to us. Could you confirm if you again hit the RESOURCE_EXHAUSTED error after implementing the exponential back off policy and rate limiter? If yes, our team requires the most recent complet logs in order to investigate the issue further. When receiving a RESOU

Re: INTERNAL ERROR occur get Metrics and Campaign Data using Google Ads API V10 version

2022-12-21 Thread 'changhong yun' via Google Ads API and AdWords API Forum
Hi Yasar, Nirmita and Team, Based on my checking and understanding, for our per hour job, we just loop our available google accounts (21) and for each google account, we just execute 3 requests. That means, if what my understanding is correct. We just have at most 21 * 3 = 63 requests per

Re: INTERNAL ERROR occur get Metrics and Campaign Data using Google Ads API V10 version

2022-12-21 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Aaron, Thank you for getting back to us. I hope that you are doing well today. Moving forward to your concern, as my colleague mentioned in this thread earlier, the internal error occurs when something unexpected happened while processing the request and the API isn't functioning correctly d

Re: INTERNAL ERROR occur get Metrics and Campaign Data using Google Ads API V10 version

2022-12-20 Thread 'changhong yun' via Google Ads API and AdWords API Forum
Hi Team, Thanks for your feedback. we will make further checking on these. Meanwhile, could you help check the cause as below two failed request today, not for sure the error reason as mentioned Request --- MethodName: google.ads.googleads.v12.services.GoogleAdsService/SearchStr

Re: INTERNAL ERROR occur get Metrics and Campaign Data using Google Ads API V10 version

2022-12-19 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Aaron, I work with Nirmita. Thanks for getting back to us. I understand that you have encountered an RESOURCE_EXHAUSTED error, and error message ‘Too many requests. Retry in 900 seconds“. This seems to be that API requests hitting the server aggressively. The server throws this error once it

Re: INTERNAL ERROR occur get Metrics and Campaign Data using Google Ads API V10 version

2022-12-19 Thread 'changhong yun' via Google Ads API and AdWords API Forum
Hi Team, Thanks for your feedback, actually we set our batch job hourly to process sync campaign data from Google Platform. while sometimes it hit the issue in the morning, sometimes it failed in the afternoon or even the night. If it goes with your says for exceeding the 15,000 operationa

Re: INTERNAL ERROR occur get Metrics and Campaign Data using Google Ads API V10 version

2022-12-14 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. We are able to get response of your query. Kindly note that the RESOURCE_EXHAUSTED error generally occurs when you are sending too many requests in a short period of time. The server throws this error once it detects that your

Re: INTERNAL ERROR occur get Metrics and Campaign Data using Google Ads API V10 version

2022-12-14 Thread 'changhong yun' via Google Ads API and AdWords API Forum
Hi Team, As advised, we add the mandatory logging configuration into our system. And today we hit the exception as below, could you help provide some solutions or work around to escape these exceptions, thank you very much date:2022-12-14T18:02:42.133+09:00thread:grpc-default-exe

Re: INTERNAL ERROR occur get Metrics and Campaign Data using Google Ads API V10 version

2022-12-01 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hello, Thank you for providing several examples of the issue. However, if you can reply privately with the complete request and response, including request headers, this will help us investigate the issue, and any issues there may be with your request. Thanks, Matt Google Ads API Team ref:_00

Re: INTERNAL ERROR occur get Metrics and Campaign Data using Google Ads API V10 version

2022-12-01 Thread 'changhong yun' via Google Ads API and AdWords API Forum
Hi Team, Today we hit lots of the same issues in our system, please refer to below logs date:*2022-12-01T19:26:33.122+09:00* - Google Account: *1154526700* com.google.ads.googleads.v10.errors.GoogleAdsException: errors { error_code { internal_error: INTERNAL_ERROR } message: "An internal e

Re: INTERNAL ERROR occur get Metrics and Campaign Data using Google Ads API V10 version

2022-11-18 Thread Google Ads API and AdWords API Forum
Re-posting the last inquiry [https://groups.google.com/g/adwords-api/c/blDBedj6c4M] from the forum as it wasn't routed to our support queue. Regards, Carmela Google Ads API Team On Thursday, November 17, 2022 at 8:32:53 PM UTC+8 changh...@rakuten.com wrote: > Hello sir > >we are trying

Re: Internal Error rate high 28th October 3am JST

2022-11-01 Thread cv
We are also facing same Internal error encountered. Can we handle same? It just stopped the script. Can you please guide how we can handle this type of error? Thanks, On Friday, 28 October 2022 at 09:11:50 UTC+5:30 adsapi wrote: > Hi Hiromi, > > Thank you for reaching out to us. > > The error

Re: Internal error when listing batch job results

2022-08-25 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hello - I'm a member of the Google Ads API team following up here to let you know that this issue has been resolved, and you should no longer be seeing these issues. Best, Ben Karl Google Ads API Team ref:_00D1U1174p._5004Q2W62XK:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Als

RE: Internal error while polling for batch job

2022-05-09 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Justin, Thank you for reaching out. An internal_error could be caused when something unexpected happened while processing the request. To investigate the issue further, could you please provide the complete request and response logs, with the request-id? If you haven't yet, logging can be

Re: Internal error while polling for batch job

2022-05-06 Thread Justin Knight
We are still seeing similar errors occurring, and have yet to have any response. For example see log from batch job to add negatives with 2799 mutate operations below. The error received is "Internal error encountered". The error gives no indication of what caused the failure and we are left

Re: Internal error while polling for batch job

2022-05-06 Thread Justin Knight
We're still frequently seeing "Internal error encountered" running batch jobs with the Google Ads API and haven't had any response to our query above. For example see the log below, the error gives no indication why the batch job has failed or how many of the operations have succeeded or faile

RE: Internal error when trying to mutate product listing group tree

2022-05-03 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Darren, An internal error doesn't have to be because of the code you are using and the experts on client library code can be reached via issue tracker. Could you privately send us the 'DEBUG'' log level request and response log of API communications that brings this error? The request and r

Re: Internal error when listing batch job results

2022-05-02 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hello, The team is still working on the fix. The issue is on our side, and doesn't depend on what client library you use. I will let you know once I see that the fix is rolled out. Regards, Mike, Google Ads API Team ref:_00D1U1174p._5004Q2W62XK:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=

Re: Internal error when listing batch job results

2022-04-27 Thread Ashir Khan
Facing the same issue in java library v9, v10 version . Error: *io.grpc.StatusRuntimeException: INTERNAL: Internal error encountered.* I also faced *Deadline_Exceeded *error when API are not responding against the customer id and keep it stuck and after an hour API responds deadline_exceeded er

Re: Internal error when listing batch job results

2022-04-27 Thread Jefferson Cechinel
Hello there! Any updates on this issue? On Wednesday, April 6, 2022 at 9:55:54 AM UTC-3 adsapi wrote: > Hello, > > This error is on our side. The team is working on a fix for this, and I'll > let you know once it's rolled out. > > Regards, > Mike, Google Ads API Team > > ref:_00D1U1174p._5004Q2

Re: Internal error when listing batch job results

2022-04-04 Thread 'Aayushi Bhandari' via Google Ads API and AdWords API Forum
Hi team. Any updates on this issue? Cheers, Aayushi On Wednesday, March 30, 2022 at 2:32:00 PM UTC+5:30 pa...@channable.com wrote: > Hi again, > > We're still getting this problem every day. Is there anything new known > about it? > > Best, > Paweł > > On Thursday, March 17, 2022 at 10:40:13

Re: Internal error while polling for batch job

2022-03-23 Thread Justin Knight
Hi Matt, thanks for sharing with your team, do you have any update on this? Kind regards, Justin. On Friday, 18 March 2022 at 01:12:49 UTC+1 ngonng...@gmail.com wrote: > Chào mừng bạn đến với bảng nhớ tạm của Gboard, bất kỳ văn bản nào bạn sao > chép sẽ được lưu tại đây.Sử dụng biểu tượng chỉnh

Re: Internal error when listing batch job results

2022-03-06 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Arshdeep, Thank you for providing the requested details. Allow me to raise the information that you provided to the team. We will revert back to you with updates when it becomes available. Regards, Ernie John Google Ads API Team ref:_00D1U1174p._5004Q2W62XK:ref -- -- =~=~=~=~=~=~=~=~=~=~

Re: Internal error when listing batch job results

2022-03-03 Thread Arshdeep Singh Bhargav
I have already shared detailed logs privately @Aryeh On Friday, March 4, 2022 at 12:41:16 PM UTC+5:30 Arshdeep Singh Bhargav wrote: > Hi Google Team, > We are also facing this issue with similar error while listing Batch job > results. > And the issue is not limited to Python library, we use .N

Re: Internal error when listing batch job results

2022-03-03 Thread Arshdeep Singh Bhargav
Hi Google Team, We are also facing this issue with similar error while listing Batch job results. And the issue is not limited to Python library, we use .Net and the error is still reproducible. Kindly help us with this, Thanks and Regards, Arshdeep On Thursday, March 3, 2022 at 1:42:51 PM UTC

Re: Internal error when listing batch job results

2022-02-10 Thread Matthew Cloy
I have seen the same error today with generating forecast and historical results. It seems random, but works 1/10 times. On Thursday, February 10, 2022 at 1:26:05 PM UTC+1 pa...@channable.com wrote: > Hi, > > In some situations we're getting the following exception when we try to > list batch

RE: Internal Error / Connection reset by peer on batch iteration after search_stream call

2021-12-14 Thread 'Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum
Hi, Thank you for posting your concern. I completely understand your concern. As for the "Connection reset by peer" error, this issue appears to be client library specific. With this, I am afraid that our team would not be able to provide support here as it is outside of our scope already. I w

Re: Internal error 13 for some dates of change_event resourse

2021-07-09 Thread Alexandr Babich
Thank you for attention, I have sent request info as Reply to author On Wednesday, July 7, 2021 at 6:49:52 AM UTC+3 adsapi wrote: > Hello Alexandr, > > Thank you for reaching out to us. > > It's a bit odd knowing that you're only receiving this error for campaigns > of one particular account. Fo

RE: Internal error 13 for some dates of change_event resourse

2021-07-06 Thread Google Ads API Forum Advisor
Hello Alexandr, Thank you for reaching out to us. It's a bit odd knowing that you're only receiving this error for campaigns of one particular account. For our team to check on this, can you share to us the complete logs (request and response with request-id)? Please send the requested informa

RE: Internal Error from Google Ads

2021-04-21 Thread Google Ads API Forum Advisor Prod
Hi Roman, Thanks for posting your concern. I would like to inform you first that I am going to delete your initial post as it contains generated API logs. I will just paste here the context of your concern below: "I am getting an Internal error from Google Ads when trying to work with keywords

RE: Internal Error from Google Ads

2021-04-21 Thread Google Ads API Forum Advisor Prod
Hi Roman, Thanks for posting your concern. I would like to inform you first that I am going to delete your initial post as it contains generated API logs. I will just paste here the context of your concern below: "I am getting an Internal error from Google Ads when trying to work with keywords

Re: Internal Error in Change Event Service

2021-04-14 Thread Google Ads API Forum Advisor Prod
Hi Arshdeep, I think this behaviour is expected. ChangeStatus service is a summary view, so it tells you what entities have changed. The expectation is that you use this detail to download the object again. ChangeEvent service is a detailed view, so it tells you what the specific changes are. Y

Re: Internal Error in Change Event Service

2021-04-09 Thread Arshdeep Singh
Hi there, We are no longer getting the specified error so I believe the issue has been resolved. That being said, there is a difference in count in results returned in ChangeStatus service vs Change Event service for the same date range. Also, the change Event service events count (like for the

Re: Internal Error in Change Event Service

2021-03-19 Thread Arshdeep Singh
Great! Thank you for the update. Looking forward to hearing from you. On Fri, 19 Mar, 2021, 4:07 am Google Ads API Forum Advisor Prod, < adsapiforumadvi...@gmail.com> wrote: > Hi Arshdeep, > > This looks like a server-side issue at our end. I was able to pull the > relevant log and pass it onto

Re: Internal Error in Change Event Service

2021-03-18 Thread Google Ads API Forum Advisor Prod
Hi Arshdeep, This looks like a server-side issue at our end. I was able to pull the relevant log and pass it onto the team for further investigation. I'll keep you posted as I hear from them. Cheers Anash ref:_00D1U1174p._5004Q2DwPUO:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Re: Internal Error in Change Event Service

2021-03-18 Thread Google Ads API Forum Advisor Prod
Hello, Thanks for providing the request and response. Please allow us to investigate this issue internally and we will provide an update shortly. Thanks, Matt Google Ads API Team Matt Google Ads API Team ref:_00D1U1174p._5004Q2DwPUO:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Re: Internal Error in Change Event Service

2021-03-17 Thread Arshdeep Singh
Hey there, shared the details privately over the email. Thank you. On Thursday, March 18, 2021 at 9:18:33 AM UTC+5:30 adsapiforumadvisor wrote: > Hi, > > Thank you for reaching out. > > However, I had to delete your initial post as it contained details of your > logs. > > Moving forward, an in

RE: Internal Error in Change Event Service

2021-03-17 Thread Google Ads API Forum Advisor Prod
Hi, Thank you for reaching out. However, I had to delete your initial post as it contained details of your logs. Moving forward, an internal error usually indicates a temporary issue or a bug. So our team can investigate further, could you provide the customer IDs involved and also their respe

Re: Internal Error in Change Event Service

2021-03-17 Thread Arsh
To add to that, for this customerId, we get a successful response when we use a smaller daterange (last 7 days from today say). Seems like it has to do with a specific type of change happening in the account maybe? Thanks! On Wednesday, March 17, 2021 at 9:26:44 PM UTC+5:30 Arsh wrote: > He

Re: Internal error encountered in simple query

2021-03-02 Thread Google Ads API Forum Advisor Prod
Hello, Let's keep the correspondence to the other thread on this topic. I followed up there with a status update. Regards, Mike, Google Ads API Team ref:_00D1U1174p._5004Q2AGy7B:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blo

Re: Internal error encountered in simple query

2021-03-02 Thread Krzysztof Rodo
Hi, have you solved the issue? Regards! poniedziałek, 4 stycznia 2021 o 05:06:59 UTC+1 adsapiforumadvisor napisał(a): > Hi Krzysztof, > > Thank you for reaching out. > > Could you confirm if you are encountering this consistently? If yes, could > you provide your customer ID and the complete

RE: Internal error encountered in simple query

2021-01-03 Thread Google Ads API Forum Advisor Prod
Hi Krzysztof, Thank you for reaching out. Could you confirm if you are encountering this consistently? If yes, could you provide your customer ID and the complete request and response logs, along with the request ID, so that our team can investigate further? Logging can be enabled by referring

RE: Internal error on Change Events API

2020-12-11 Thread Google Ads API Forum Advisor Prod
Hi Ali, We pushed a fix recently to our servers. Could you try it out and let me know if this solves the error? If not, please send me a fresh log so I can pass it onto the relevant teams. Cheers Anash ref:_00D1U1174p._5004Q27wIkG:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Al

RE: Internal error with version 6

2020-12-11 Thread Google Ads API Forum Advisor Prod
Hi Claude, You can share with me your request and response through reply privately so that I can take a closer look. Thanks, Anthony Google Ads API Team Anthony Google Ads API Team ref:_00D1U1174p._5004Q28p8If:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blo

RE: Internal error encountered status code: 500

2020-06-23 Thread Google Ads API Forum Advisor Prod
Hi Shiran, Thanks for reaching out. The InternalApiError.UNEXPECTED_INTERNAL_API_ERROR could be due to a temporary issue with the API.Can you please try making the call again and let me know if you are still facing the issue? If so, please share the complete detailed request and response logs a

RE: Internal Error from googleads-python-lib GoogleAdsService.search

2020-05-13 Thread Google Ads API Forum Advisor Prod
Hi Matt, Thank you for reaching out to us. I see that you're encountering an internal error with the Google Ads API Python library. Could you post your issue here so that our client library support team can take a look, as they are better equipped to assist you with concerns with the Python cli

RE: Internal Error When Call Search Call Google Ads API

2020-01-29 Thread Google Ads API Forum Advisor Prod
Hi Ting, Thank you for reaching out. The Internal error is usually temporary so if you retry after some time the issue might not exist any more. Another thing I would like to mention is that could you please upgrade your client library from v1 to v2 to have a better experience as in v2 some cri

Re: INTERNAL error when running Google Ads example

2019-12-12 Thread Google Ads API Forum Advisor Prod
Hi, Apologies for the delay in responding to your case. I believe this issue should be fixed now; it would be helpful if you can verify that with the latest library release. Thanks, Anash ref:_00D1U1174p._5001UKO4sI:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on

Re: INTERNAL error when running Google Ads example

2019-11-04 Thread dwh synergy
Hello. please tell me if there is a solution to my problem? What am I doing wrong? вторник, 22 октября 2019 г., 21:22:11 UTC+3 пользователь adsapiforumadvisor написал: > > Hello, > > Thank you for reaching out. This 'Internal error encountered' could be a > transient error. Could you please retr

Re: INTERNAL error when running Google Ads example

2019-10-30 Thread dwh synergy
Hello. I tried another example and again an internal error. (Message: Status(StatusCode=Internal, Detail="Internal error encountered.")) using Google.Ads.GoogleAds.Lib; using Google.Ads.GoogleAds.V2.Errors; using Google.Ads.GoogleAds.V2.Services; using Google.Ads.GoogleAds.Config; using Google.A

Re: INTERNAL error when running Google Ads example

2019-10-27 Thread dwh synergy
Hello! The problem is still relevant. The execution log was sent as a private message. вторник, 22 октября 2019 г., 21:22:11 UTC+3 пользователь adsapiforumadvisor написал: > > Hello, > > Thank you for reaching out. This 'Internal error encountered' could be a > transient error. Could you please

RE: INTERNAL error when running Google Ads example

2019-10-22 Thread Google Ads API Forum Advisor Prod
Hello, Thank you for reaching out. This 'Internal error encountered' could be a transient error. Could you please retry the request after a short pause to check if the issue persists? If yes, could you please provide the complete request and error response logs along with the client customer id

RE: INTERNAL ERROR occur During create Display Ads using Google Ads API Bita version

2019-10-22 Thread Google Ads API Forum Advisor Prod
Hi Rakesh, Thank you for writing to us. The INTERNAL_ERROR could be a transient error. Could you please retry the request after a short interval and see if the issue persists? If yes, could you please share the complete request and response logs along with the client customer id for me to inves

RE: Internal Error for detail_prlacement_view

2019-04-11 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum
Hello Alexander, I ran the same query mentioned above and request is a success. If the internal error is continuous, please share the entire logs without redacting any information. Please use *reply privately to the author* option while replying. Regards, Sai Teja, Google Ads API Team =~=~=~=

Re: Internal error occurred when getting feed mappings using google ads api

2019-04-10 Thread Dongqi Wang
i can get the result now. thank you for your help! On Monday, April 8, 2019 at 1:07:51 PM UTC, googleadsapi-forumadvisor wrote: > > Hello Wang, > > This issue has been resolved. Could you please give this a try and let me > know if you're still facing an issue? > > Thanks, > Bharani, Google Ads

RE: Internal error occurred when getting feed mappings using google ads api

2019-04-08 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum
Hello Wang, This issue has been resolved. Could you please give this a try and let me know if you're still facing an issue? Thanks, Bharani, Google Ads API Team =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: https://ads-developers.googleblog

Re: Internal error occurred when getting feed mappings using google ads api

2019-04-07 Thread Dongqi Wang
kindly ping. On Wednesday, March 27, 2019 at 8:09:44 PM UTC, googleadsapi-forumadvisor wrote: > > Hello Wang, > > Regret the delay in getting back to you. I have followed up with the team > requesting an update. Our Engineering team is currently looking into this. > I will keep you posted on t

RE: Internal error occurred when getting feed mappings using google ads api

2019-03-27 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum
Hello Wang, Regret the delay in getting back to you. I have followed up with the team requesting an update. Our Engineering team is currently looking into this. I will keep you posted on the updates. Thanks, Bharani, Google Ads API Team =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also fin

Re: Internal error occurred when getting feed mappings using google ads api

2019-03-26 Thread Dongqi Wang
any update? thanks~ On Thursday, March 21, 2019 at 1:41:57 PM UTC, googleadsapi-forumadvisor wrote: > > Hello Wang, > > I'm checking this internally with the team for an update. I will keep you > posted on the details. > > Thanks, > Bharani, Google Ads API Team > > =~=~=~=~=~=~=~=~=~=~=~=~=~=~

RE: Internal error occurred when getting feed mappings using google ads api

2019-03-21 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum
Hello Wang, I'm checking this internally with the team for an update. I will keep you posted on the details. Thanks, Bharani, Google Ads API Team =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://googleadsdeveloper.blogspot.com/search/la

Re: Internal error occurred when getting feed mappings using google ads api

2019-03-21 Thread Dongqi Wang
kindly ping~ : ) On Tuesday, March 19, 2019 at 6:51:05 PM UTC, googleadsapi-forumadvisor wrote: > > Hello Wang, > > I was able to replicate the issue. I have shared the details with the > team. I will keep you posted on the updates. > > Thanks, > Bharani, Google Ads API Team > > =~=~=~=~=~=~=~=

RE: Internal error occurred when getting feed mappings using google ads api

2019-03-19 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum
Hello Wang, I was able to replicate the issue. I have shared the details with the team. I will keep you posted on the updates. Thanks, Bharani, Google Ads API Team =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://googleadsdeveloper.blog

Re: Internal Error

2011-08-08 Thread Kevin Winter
Hi, What type of API calls are you making to the sandbox? I didn't see any during a few code examples I tested. Can you provide an example request? - Kevin Winter AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwor

Re: Internal Error when validating AdGroup Performance report

2011-07-11 Thread Kevin
Hi David, I was able to consistently reproduce this issue on July 5th. Then it started to happen intermittently. Now, I can't reproduce it anymore. I'll try out your suggestion when it starts happening again. Thanks, Kevin -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us o

Re: Internal Error when validating AdGroup Performance report

2011-07-11 Thread David Torres
Hi Kevin, I was able to pull your request and error out of the logs, the error is saying that your specified client account is not managed by the given MCC, however I can see in this specific case how the account is a second level sub-MCC that is in the tree of the main MCC of your request henc

Re: Internal Error when validating AdGroup Performance report

2011-07-07 Thread Kevin
Hi Eric, It started working again yesterday. Here is the recent request ID that failed: d78bbae34313620c0f772208ab8bddfa. Thanks, -Kevin -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com

Re: Internal Error when validating AdGroup Performance report

2011-07-07 Thread Eric Koleda
Hi Kevin, I'm not able to locate that request ID in our logs. Can you provide a new request ID and perhaps include the sanitized SOAP XML request and response? Best, - Eric Koleda, AdWords API Team -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion gro

Re: Internal Error when validating AdGroup Performance report

2011-07-05 Thread Kevin
We can navigate to the client accounts using AdWords UI, and the accounts are receiving clicks. However, those accounts are not available under Reporting tools. We bypassed validation and tried to schedule the report using v13 reporting service. This time we received a different error messag

AdWords API Re: "Internal error has occured" when adding new campaign

2010-03-03 Thread AdWords API Advisor
Hi, Your request is not formatted correctly. Please see the following sample request: http://code.google.com/p/adwords-api-xml-samples/source/browse/trunk/src/v13/add_campaign.xml Best, - Eric Koleda, AdWords API Team On Mar 2, 5:45 am, mingycarat wrote: > I am new to adwords & am trying o

AdWords API Re: Internal Error when trying Account Structure Report

2009-02-12 Thread AdWords API Advisor
Hello, Cross-client Structure reports are unfortunately not supported. You could try running a cross-client Ad Group Performance Report (http://code.google.com/apis/adwords/docs/developer/ adwords_api_report_adgroup.html) or run multiple Structure reports one at a time, each from the context o

AdWords API Re: internal error when creating campaign on sandbox

2009-02-03 Thread AdWords API Advisor
Hello Derek, Yes, a member of the engineering team just restarted the Sandbox servers, and things do appear to be functional. This behavior does appear to be tightly coupled with the Sandbox DB refreshes. The issue, though, is that the refresh took place late last Friday (as previously announc

AdWords API Re: internal error when creating campaign on sandbox

2009-02-03 Thread xparrot
Looks like this is working now. Why do I get the idea that this group serves as google's QA/testing department? :) Jeff P: Maybe you guys at google should create a basic test script that adds some basic campaigns, adgroups, keywords, etc, and you can run it after every sandbox refresh. That w

AdWords API Re: internal error when creating campaign on sandbox

2009-02-03 Thread stel...@smecsells.com
I got the same error whole day when I try to create a new campaign. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsub

AdWords API Re: internal error when creating campaign on sandbox

2009-02-03 Thread AdWords API Advisor
Hello, Yes, this is unfortunately the same behavior we've seen in previous months following a Sandbox database refresh. The engineering team is actively looking into resolving this, and apologies again that it has recurred. Cheers, -Jeff Posnick, AdWords API Team On Feb 3, 8:52 am, xparrot w

AdWords API Re: internal error when creating campaign on sandbox

2009-02-03 Thread xparrot
I'm getting the same error. getAllAdWordsCampaigns is also failing by returning null. Both methods worked fine yesterday. Hopefully the adwords guys will take a look at this. On Feb 3, 4:58 am, "Marco T." wrote: > Hello to everybody. > I can't create new campaign into the sanbox after the cl

AdWords API Re: Internal error using Sandbox

2008-12-16 Thread AdWords API Advisor
Hello Rene, It's not maintenance, per se. It's related to the resolution of the ongoing issue. We do intend to start posting here in advance about planned database refreshes in the Sandbox environment, for what it's worth. Cheers, -Jeff Posnick, AdWords API Team On Dec 16, 12:09 pm, rk wro

AdWords API Re: Internal error using Sandbox

2008-12-16 Thread rk
Thanks for the update. I already considered adding my post there, but wasn't sure if the error was related. Still I have to say that it would've been nice to know in advance about maintenance. Is there any site where I could check for that? It would've saved me quite some time. Thanks On 16 Dez

AdWords API Re: Internal error using Sandbox

2008-12-16 Thread AdWords API Advisor
Hello, I'll be posting updates about the Sandbox issue at the existing thread: http://groups.google.com/group/adwords-api/browse_thread/thread/0d550e39cab88fe0# My understanding is that the Internal Errors currently being generated are due to one of the backend services being taken offline

AdWords API Re: Internal error using Sandbox

2008-12-16 Thread eelco.v987
same problem here (php/soap), still no official word on a permanent solution? On 16 dec, 11:46, rk wrote: > Starting this morning I have a Problem accessing the v12 SandBox. I > had no problems yesterday, > but today every call to the service returns with "An internal error > has occurred.  Plea

AdWords API Re: Internal error using Sandbox

2008-12-16 Thread Deepak
Even I am getting the same error. --~--~-~--~~~---~--~~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email

AdWords API Re: internal error has occured when trying to call the sandbox

2008-10-13 Thread NuConomy
Thanks!! Solve the problem. On Oct 13, 9:31 am, AdWords API Advisor <[EMAIL PROTECTED]> wrote: > Hello, > >  That SOAP trace still shows that you're setting a clientCustomerId > header, although now you're putting in the [EMAIL PROTECTED] > value. That's the right value to use, but the name of th

AdWords API Re: internal error has occured when trying to call the sandbox

2008-10-13 Thread AdWords API Advisor
Hello, That SOAP trace still shows that you're setting a clientCustomerId header, although now you're putting in the [EMAIL PROTECTED] value. That's the right value to use, but the name of the header you should be setting is clientEmail, not clientCustomerId. Cheers, -Jeff Posnick, AdWords API

AdWords API Re: internal error has occured when trying to call the sandbox

2008-10-11 Thread NuConomy
Thanks. Unfortunately that did not solve the problem... Here is the SOAP log: -SoapRequest at 10/11/2008 5:23:34 AM- POST /api/adwords/v12/InfoService HTTP/1.0 Host: sandbox.google.com User-agent: Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client Protocol 2.0.50727.1434) Content-t

AdWords API Re: internal error has occured when trying to call the sandbox

2008-10-11 Thread NuConomy
Thanks. Unfortunately it did not solve the error. Here is the SOAP log: -SoapRequest at 10/11/2008 5:23:34 AM- POST /api/adwords/v12/InfoService HTTP/1.0 Host: sandbox.google.com User-agent: Mozilla/4.0 (compatible; MSIE 6.0; MS Web Services Client Protocol 2.0.50727.1434) Content-type: t

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