Hi, Thank you for getting back to us. I just want you to know that I am going to remove your recent post in this thread because it contains sensitive information which is not allowed to be posted in this forum for security purposes.
Moving forward to your concern, it seems that the changes came from another tool. Note that the tool that we can only support is "Google Ads API" and upon checking on the screenshot, the tool used is "OTHER", this means that the Google Ads API is not used in these changes and we cannot provide any support if the tool used is OTHER. However, if you are indeed using a Google Ads API, to further investigate, please provide us the complete request <https://developers.google.com/google-ads/api/docs/concepts/field-service#request> and response logs <https://developers.google.com/google-ads/api/docs/concepts/field-service#response> with request ID <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id> and request header <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers> generated on your end. You can provide it via Reply privately to the author option. If this option is not available, then send it instead on this email address googleadsa...@google.com <https://groups.google.com/>. Kind regards, Google Ads API On Wednesday, April 19, 2023 at 7:33:16 PM UTC+8 sam...@optmyzr.com wrote: > Hey team, > I am getting Internal Error when submitting batch job for > CustomerNegativeCriterion. > Also change history in GAds interface is showing same changes for that > operation 6 times. > > Scenario: > 1. We first submitted batch job for Removing some placement exclusions at > account level. Which worked fine. > 2. Then submitted batch job for Excluding other placements > (CustomerNegativeCriterion). But it failed with Error specified below > 3. Checked change history in gads interface, it shows operations executed > 6 times. > > Questions: > 1. what can cause internal error. > 2. If the operation failed, then why it shows multiple times in change > history > > Error: > > Status(StatusCode="Internal", Detail="Internal error encountered.") > Google.Ads.Gax > at > Google.Ads.Gax.Interceptors.UnaryRpcInterceptor.Intercept[T,TResponse](Task`1 > task, Action`1 callback) > at > Google.Api.Gax.Grpc.ApiCall.GrpcCallAdapter`2.<>c__DisplayClass4_0.<<CallAsync>g__WaitAndCallHandlers|0>d.MoveNext() > --- End of stack trace from previous location --- > at Google.Api.Gax.TaskExtensions.WaitWithUnwrappedExceptions(Task task) > at Google.Api.Gax.Grpc.ApiCall.GrpcCallAdapter`2.CallSync(TRequest > request, CallSettings callSettings) > at > Google.Api.Gax.Grpc.ApiCallRetryExtensions.<>c__DisplayClass1_0`2.<WithRetry>b__0(TRequest > > request, CallSettings callSettings) > at Google.Api.Gax.Grpc.GrpcPagedEnumerable`3.AsRawResponses()+MoveNext() > at System.Linq.Enumerable.SelectManySingleSelectorIterator`2.MoveNext() > at > AccountPlacementsProcessor.ApplyPlacementExclusions.GetBatchJobSuccessfulOperations(BatchJobHelper > > batchJobHelper, BatchJobResultSummary batchJobResultSummary, Action`1 > LogBatchJobStatusByOperationIndex) in > C:\server\code\optmyzr\code\backend\OptmyzrProcessorService\AccountPlacementsProcessor\Program.cs:line > > 1885 > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/15c6d349-b883-49ed-9f8a-fd4c96e77f23n%40googlegroups.com.