Hi Team,
I tried debugging this and found that if passing these Youtube channel Id's
in request (customer negative criterion)
then I get the upper error. (Not partial failure)
Also if I try adding these channels through Google ads interface, I get
error message popup saying: Targeting item limit exceeded.
Some of the Channel Id's (Not sure if there are more channels which cause
these problems):
"UCW-UGbKYgl15AcRzNBVJYeA",
"UCx790E5ndVIGI-q0bAYG_oQ",
"UCt2MuFmGBgGOB3yPBRekSCg"
If we go to youtube.com/channel/{any upper channel id}
these channels does not exist there. but they exist in Google ads interface
when searching by channel id while adding placement exclusions.
but there are some other channels which show in google ads interface but
does not exist if we go to link (Example: UCD95txYlo5jMQnj18MMNuDQ,
UC5wd7YeKwnYp24D5_Lj71Yg)
If we add them through api or interface, we don't get error but they still
not get added to exclusion list.
So if the problem is because channel does not exist, then why don't we get
partial failure and if it is not the issue can you please guide me what am
i doing wrong?
Thanks
On Thursday, April 20, 2023 at 7:16:48 PM UTC+5:30 Google Ads API and
AdWords API Forum wrote:
> Hi,
>
> Thank you for getting back to us. I just want you to know that I am going
> to remove your recent post in this thread because it contains sensitive
> information which is not allowed to be posted in this forum for security
> purposes.
>
> Moving forward to your concern, it seems that the changes came from
> another tool. Note that the tool that we can only support is "Google Ads
> API" and upon checking on the screenshot, the tool used is "OTHER", this
> means that the Google Ads API is not used in these changes and we cannot
> provide any support if the tool used is OTHER. However, if you are indeed
> using a Google Ads API, to further investigate, please provide us the
> complete request
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request>
> and response logs
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
> with request ID
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>
> and request header
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>
> generated
> on your end.
>
> You can provide it via Reply privately to the author option. If this
> option is not available, then send it instead on this email address
> googleadsa...@google.com <https://groups.google.com/>.
>
> Kind regards,
> Google Ads API
>
> On Wednesday, April 19, 2023 at 7:33:16 PM UTC+8 sam...@optmyzr.com wrote:
>
>> Hey team,
>> I am getting Internal Error when submitting batch job for
>> CustomerNegativeCriterion.
>> Also change history in GAds interface is showing same changes for that
>> operation 6 times.
>>
>> Scenario:
>> 1. We first submitted batch job for Removing some placement exclusions at
>> account level. Which worked fine.
>> 2. Then submitted batch job for Excluding other placements
>> (CustomerNegativeCriterion). But it failed with Error specified below
>> 3. Checked change history in gads interface, it shows operations executed
>> 6 times.
>>
>> Questions:
>> 1. what can cause internal error.
>> 2. If the operation failed, then why it shows multiple times in change
>> history
>>
>> Error:
>>
>> Status(StatusCode="Internal", Detail="Internal error encountered.")
>> Google.Ads.Gax
>> at
>> Google.Ads.Gax.Interceptors.UnaryRpcInterceptor.Intercept[T,TResponse](Task`1
>>
>> task, Action`1 callback)
>> at
>> Google.Api.Gax.Grpc.ApiCall.GrpcCallAdapter`2.<>c__DisplayClass4_0.<<CallAsync>g__WaitAndCallHandlers|0>d.MoveNext()
>> --- End of stack trace from previous location ---
>> at Google.Api.Gax.TaskExtensions.WaitWithUnwrappedExceptions(Task task)
>> at Google.Api.Gax.Grpc.ApiCall.GrpcCallAdapter`2.CallSync(TRequest
>> request, CallSettings callSettings)
>> at
>> Google.Api.Gax.Grpc.ApiCallRetryExtensions.<>c__DisplayClass1_0`2.<WithRetry>b__0(TRequest
>>
>> request, CallSettings callSettings)
>> at
>> Google.Api.Gax.Grpc.GrpcPagedEnumerable`3.AsRawResponses()+MoveNext()
>> at System.Linq.Enumerable.SelectManySingleSelectorIterator`2.MoveNext()
>> at
>> AccountPlacementsProcessor.ApplyPlacementExclusions.GetBatchJobSuccessfulOperations(BatchJobHelper
>>
>> batchJobHelper, BatchJobResultSummary batchJobResultSummary, Action`1
>> LogBatchJobStatusByOperationIndex) in
>> C:\server\code\optmyzr\code\backend\OptmyzrProcessorService\AccountPlacementsProcessor\Program.cs:line
>>
>> 1885
>>
>
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