Hi Team,
Today we hit lots of the same issues in our system, please refer to
below logs
date:*2022-12-01T19:26:33.122+09:00*
- Google Account: *1154526700*
com.google.ads.googleads.v10.errors.GoogleAdsException: errors {
error_code {
internal_error: INTERNAL_ERROR
}
message: "An internal error has occurred."
}
request_id: "*--e13xxiS1-WN3nl4mJE4w*"
@@@@
date:*2022-12-01T18:56:57.653+09:00*
- ex_account_id: *5156847529*
com.google.ads.googleads.v10.errors.GoogleAdsException: errors {
error_code {
internal_error: INTERNAL_ERROR
}
message: "An internal error has occurred."
}
request_id: "*d10d4wNAsF30asj7wAWimw*"
@@@@
date:*2022-12-01T18:56:56.680+09:00*
- ex_account_id: *9832760617*
com.google.ads.googleads.v10.errors.GoogleAdsException: errors {
error_code {
internal_error: INTERNAL_ERROR
}
message: "An internal error has occurred."
}
request_id: "*JLxlA6Y5tT4qzOL51hitPw*"
@@@@@
date:*2022-12-01T18:56:44.679+09:00*
- ex_account_id: *4598968391*
com.google.ads.googleads.v10.errors.GoogleAdsException: errors {
error_code {
internal_error: INTERNAL_ERROR
}
message: "An internal error has occurred."
}
request_id: "*2XwxcB4W5TX5PmWPVgBffg*"
@@@@@@@
date:*2022-12-01T18:35:00.100+09:00*
- ex_account_id: *3258900403*
com.google.ads.googleads.v10.errors.GoogleAdsException: errors {
error_code {
internal_error: INTERNAL_ERROR
}
message: "An internal error has occurred."
}
request_id: "*eEWxI-JcG5NBgZvXPSe0pg*"
Kindly please check this, thank you very much.
Regards,
Aaron.
On Friday, November 18, 2022 at 11:31:04 PM UTC+8 adsapi wrote:
> Hi,
>
> You have reached the Google Ads API Forum.
>
> It appears that you have encountered an internal error
> <https://developers.google.com/google-ads/api/reference/rpc/v12/InternalErrorEnum.InternalError?hl=en>.
>
> This error occurs when something unexpected happened while processing the
> request and the API isn't functioning correctly due to a bug. However, this
> is transient in nature and the API request will work again when retying it
> after 30 seconds or some time. That said, please retry your request again
> to see if this error will still occur.
>
> For more information before raising this to the rest of my team, could you
> please tell us how frequently you encounter this internal error ? Also, it
> would be helpful if you can provide the complete and updated request
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request>
> and response
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
> logs with requestID
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>
> and request header
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>
> that
> generated on your end after retrying on your end. This information will
> help our team to further check the said error. If you haven't
> yet, logging can be enabled by navigating to the *Client libraries > Your
> client library (ex. Java) > Logging* documentation, which you can access
> from this link
> <https://developers.google.com/google-ads/api/docs/client-libs?hl=en>.
>
> For privacy purposes, you can provide it via the Reply
> * privately to author* option. If this option is not available, then send
> it instead on this email address googleadsapi-supp...@google.com.
>
> Best regards,
> [image: Google Logo]
> Jinky
> Google Ads API Team
>
>
> ref:_00D1U1174p._5004Q2gQH50:ref
>
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