KX-T: New KXTDA Systems...ARGGG----GROWLLLLLLL!!!!
Ok, you TD500 dealers, and those with an office (in a commercial zone) and two techs, and $4K for all the backup equipment needed. Are there any certified KXTDA dealers in the San Diego area willing to take a referral for a customer of mine who is ready to write the check for the latest and greatest Panasonic system?? Email me off list. Thank You, SloopJohnB multipart/alternative text/plain (text body -- kept) text/html _ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
KX-T: TVS50 & KXT123211D a
~Reply part 1 (full message was too long for the list to process)~ Day/Night with the Analog 123211D well, some general concepts might help to understand this... Since the TVS and the 123211 cannot integrate their clocks, they both have two separate day/night setups. The KSU day/night affects the way the phones ring, and how quickly the vm answers. The TVS day/night will change the greeting, only according to its preprogrammed schedule (or no change if it is not programmed) So, If you want the TVS to answer immediately during night mode, set the voicemail ports to either immediate ring for night, OR set the lines to DIL (direct in line) into the tvs during night. prog 52 "CO MODE NIGHT" does this Now you can turn the night mode on or off either with a code or night button, OR by the programmed schedule in the KSU (or by both). At lunch or during employee meetings, etc, you can turn on night mode (782# or whatever- I think that is right) and turn it off when done. And you can have it come on at 5pm and go off the next morning via the schedule. In the TVS, it will answer according to the menus you program to answer for each port. EACH PORT has day and night settings. It will only use the day setting unless you program a schedule in to do automatic switching. Program a schedule, and a different night menu, then that will change according to the schedule. The menu/greeting will NOT change just because you put the KSU into night mode- the vm will ONLY change according to its schedule. So if you put the KSU in to night mode for lunch, then the TVS will answer immediately, but still play the day time greeting. Caveat- you will now have to keep both the KSU and the TVS clock set properly to make sure they run right More below: V V V V > > > > 1. During DAY mode I want it to ring the auto attendant and that is > > working fine. At night I want it to play a voicemail saying the office > > is closed and to leave a message. How would I handle this? Is there a > > way to switch modes from DAY to NIGHT manually from the operator > > console? We close every night at a different time. > > Goody, at least one question I can answer. Mode shifting I believe is > 781# and 782# enables day and night mode respectively on the 123211D. I'm > not at my business right now to verify though. > > > It's been awhile since I programmed the TVS50 and the 123211D but on night > mode the 123211D forwards the call to the TVS50 port after two rings > (couldn't figure out how to make it shorter). On day mode it forwards > after 5 rings ( couldn't figure out how to make it longer). > > > > 2. We have two operator's so we have two operator phones (101 & > > 102) . I have set up 101 to be the operator 1 and 102 to be operator 2. > > I want them both to ring at the same time when someone presses 0 or when > > someone presses say 3 for the operator? Is this possible? > On the digitals you can set them to ring at the same time, I don't think you can do that on the 123211. The A624 maybe. Other option is to put them into a ring group (can the 123211 do that? check under hunting type) and set the menu to ring that number. _ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
KX-T: TVS50 & KXT123211D b
~Reply part 2 ~ > > > 3. With Each Voicemail box say for ext 105. I don't want to record > > a no answer message, busy message etc. I just want one message for them > > all. How would I do this? > > Could not figure this out, either. > The NO ANSWER message covers all the others. Just don't record a busy message. > > > 4. You can't have a VTR with the KXT123211D & TVS50 with APITs can > > you? > > > Sorry, VTR? What is a VTR? Video Tape Recorder??? No it's "Voicemail TRansfer" Very valuable in the newer systems. Press VTR plus the ext# to send a call direct to a voicemail box. The 624-3 has it. On the 123211 I think you need to transfer, dial the vm ext#, then enter the #6 and box number then hang up quick so the caller hears the box message... > > I purchased the TVS50 about two years ago from Ablecomm. Essentially > taught myself to "program" (and I use that term loosely) from the online > documentation on Ablecomm's website and the TVS50 docs on cd and the > 123211D printed manual. Trouble is I didn't learn this from somebody else > or a work environment that did/does telecom things. There is a a mindset > and environment specific to phone switch/voice mail integration that I > don't know about and if one were to take a look at what I've set up so far > on our system (same as yours) it would be plainly evident at how > inexperienced I am. It would be neat to have a coordinated resource to > refer to when working with this equipment. Doing it yourself can be quite a challenge and sometimes even fun. Since phone systems are not designed to be consumer friendly (heck, they're not even pro-installer friendly) it will be hard to find any coordinated resource other than what individuals might put together out of the kindness of their hearts. Every manufacturer does things differently and every customer wants their system set up differently. I suppose if Microsoft and Apple made phones systems, there might a bit more commonality. As it is, throw a question out to this list from time to time and you can pick up some good tips. Charles _ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
Re: KX-T: RE: Dial 9 Behind Centrex...
May I suggest a Viking Hot Line Dialer - Tone Model K-1900-5 for $82.77? See http://www.vikingtelecomsolutions.com/Catalog/Model_K-1900-5.htm If you place it on the Centrex line with correct programming it will dial 9 every time the switch seizes the line (You will need one for each CO Line with requiring automatic 9). Programing sequence is 984#00 Bob Kelley Management Communications Services - Guam -- - Original Message - DATE: Tue, 16 Sep 2003 17:21:53 From: "SloopJohnB" <[EMAIL PROTECTED]> To: "'Charles Patterson'" <[EMAIL PROTECTED]>,<[EMAIL PROTECTED]>,<[EMAIL PROTECTED]> Cc: >Thanx for the info. Since they will have to press at least one 9 anyways, >either through ARS or by Idle-Line Pref (and then hitting 9 for Centrex) I >think I will just use two nines for the everything (speed dials and VPS). By >the way, off topic. > >Thank You, > >SloopJohnB > >-Original Message- >From: Charles Patterson [mailto:[EMAIL PROTECTED] >Sent: Tuesday, September 16, 2003 3:53 PM >To: [EMAIL PROTECTED]; [EMAIL PROTECTED] >Subject: Re: Dial 9 Behind Centrex... > >The 9 in the PBX code does not dial anything. That just tells toll >restriction to ignore that digit when it is looking at all the digits >dialed. >Ther is no way I know of that can pre-dial the 9, other than pickup dialing >(which we know is not good enough). >You need two 9's in all speed dial strings too. > >Charles > >- Original Message - >From: "SloopJohnB" <[EMAIL PROTECTED]> >To: <[EMAIL PROTECTED]> >Sent: Tuesday, September 16, 2003 2:11 AM >Subject: KX-T: Dial 9 Behind Centrex... > > >I have tried to set the PBX code for all trunk groups to 9, but it doesn't >work with VPS that dials out for pager notification. I sill have to use two >9's in the dial string. Does the PBX code only work for calls placed from an >extension?? > > > >SloopJohnB > > > > > >multipart/alternative > text/plain (text body -- kept) > text/html >_ >KX-T Mailing list --- http://kxthelp.com/ >Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > > > > > > > >_ >KX-T Mailing list --- http://kxthelp.com/ >Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > Need a new email address that people can remember Check out the new EudoraMail at http://www.eudoramail.com _ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
KX-T: Re: Re: Re: Re: Dial 9 Behind Centrex...
I just found out recently that with Centrex off of a Siemens switch, at least in my area, can be configured assume 9, but that you can hit # to get the Centrex group. So to dial another centrex extension I might dial #1001. I didn't believe it when they first told me. It works, I tried it myself just to prove it. - Original Message - From: "Charles Patterson" <[EMAIL PROTECTED]> To: "Michael N. Marcus" <[EMAIL PROTECTED]> Cc: <[EMAIL PROTECTED]> Sent: Tuesday, September 16, 2003 6:58 PM Subject: KX-T: Re: Re: Re: Dial 9 Behind Centrex... | Yes, "assumed 9" is a good alternative if you can get it... but I had one | customer who was told that to switch from his regular Centrex to the | "assumed 9" he would be breaking his contract and still liable for the | penalty charges!!! | | With assumed 9 you do loose some features, I think, such as the ability to | dial direct to another of your own centrex lines with just 4 digits. Not too | many people use that though. | | cp | | | | - Original Message - | From: "Michael N. Marcus" <[EMAIL PROTECTED]> | To: "Charles Patterson" <[EMAIL PROTECTED]> | Cc: <[EMAIL PROTECTED]> | Sent: Tuesday, September 16, 2003 7:18 PM | Subject: KX-T: Re: Re: Dial 9 Behind Centrex... | | | > Hi, Charles... | > | > Years ago, NY Telephone (pre-NYNEX, pre-BellAtlantic, pre-Verizon, | > pre-Disney or whatever it will be next) could provide "assumed dial 9" | with | > Centrex service, which made it much easier to live with. | > | > NY Tel wanted to lower the price of Centrex below POTS, and they | negotiated | > a deal with the NY Public Utility Commission to eliminate "assumed dial 9" | > so the less expensive service would be a PITA to use. | > | > Michael N. Marcus | > AbleComm, Inc. | > www.ablecomm.com etc. | > | > - | > For telecom newbies don't understand the acronyms: | > POTS is Plain Old Telephone Service | > PITA is Pain In The Ass | > | > | > | > | > - Original Message - | > From: "Charles Patterson" <[EMAIL PROTECTED]> | > To: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]> | > Sent: Tuesday, September 16, 2003 6:52 PM | > Subject: KX-T: Re: Dial 9 Behind Centrex... | > | > | > > The 9 in the PBX code does not dial anything. That just tells toll | > > restriction to ignore that digit when it is looking at all the digits | > > dialed. | > > Ther is no way I know of that can pre-dial the 9, other than pickup | > dialing | > > (which we know is not good enough). | > > You need two 9's in all speed dial strings too. | > > | > > Charles | > > | > | > | > | > _ | > KX-T Mailing list --- http://kxthelp.com/ | > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt | > | > | | | | _ | KX-T Mailing list --- http://kxthelp.com/ | Subscription changes: http://kxthelp.com/mailman/listinfo/kxt | _ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
Re: KX-T: FW: TVS50 & KXT123211D
At 11:52 AM 9/16/2003 -0600, Clay Archer wrote: > >This is related to a question I was about to post so I will include it here >(it may help to answer your question). > >I have a customer with the same issue (manually switch to night mode at >random times and wants custom message) except they have a TVS50 on an TA624. >We were working with another company to help with programming and their >solution was to set the TVS50 to analog intergration, "split the ports" with >one with the day message and the other with the after-hours message and >program a button to switch day / night. I have not yet gotten into the >systems to look at the details of the programming but it seems to me there >must be a better way to do this. The customer only has 3 CO lines so using >one VM port at a time may not be an issue (yet), and the loss of the extra >features available with APTS integration may be a problem. > APITS integration in a TA is the easiest thing in the world to do. It makes it worth changing out the phone system just to have the VTR and automatic switching...now just get the 123211D customer on the same page. In the TA issue, you set up a custom greeting for DAY, NIGHT, and LUNCH. I use 30,60,and 50 for D0,N0 and L0. Set your TVS to use PBX ingeration for clock schedule and you're almost done :-). Now go into the TA programming and set the automatic clock and you are done. Even better is if you manually switch the TA to nights, it stays in nights until the next schedule change. Charles pretty much nailed the 123211 explanation, with the exception of VTR. I have a couple of notes from my 123211 integration cheat sheet and I offer them without comment, because I can't remember what they're about :-) We record all 3 greetings (na,by and after hrs) and "your name". After that we dial 7192#,7311#,7321# and FWD 2 ext #. 7192# turns on the call progress forward tones, 73x1 the CW on ICM and CO, and FWD 2 is NA/BSY forward to VM. There's a timing issue, but we send the VM transfer call to the phone and let the CF/NA handle the housekeeping. Hey, not bad for a nearly 20 year old phone system Carl Navarro _ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
Re: KX-T: FW: TVS50 & KXT123211D
At 10:27 AM 9/16/2003 -0400, you wrote: > > >I've been working for the last day getting this TVS50 to work with the >KXT123211D. I have a couple questions any help would be apperiated. > > Charles P. pretty much nailed the answers to your questions, but I have a couple of different suggestions > >1. During DAY mode I want it to ring the auto attendant and that is >working fine. At night I want it to play a voicemail saying the office >is closed and to leave a message. How would I handle this? Is there a >way to switch modes from DAY to NIGHT manually from the operator >console? We close every night at a different time. You can switch the VM into nights from anywhere in the world, but not by pressing a single button. It's by using the 999 administrator's box to manually switch to night mode. >2. We have two operator's so we have two operator phones (101 & >102) . I have set up 101 to be the operator 1 and 102 to be operator 2. >I want them both to ring at the same time when someone presses 0 or when >someone presses say 3 for the operator? Is this possible? Yes and NO. Takes an extra port and the key is to ring a 3rd station and program a button with directed call pickup. >3. With Each Voicemail box say for ext 105. I don't want to record >a no answer message, busy message etc. I just want one message for them >all. How would I do this? Answered. >4. You can't have a VTR with the KXT123211D & TVS50 with APITs can >you? Like we used to say BWAHH HAAA H I have a new client who wanted to buy a system for the future, but he's larger than a 308 and smaller than a 624 today ie 2x9 plus fax and VM. I talked him into the TA-624 for 6 months and we will look to see what the 848 is all about. He has time to ramp up, and if he absolutely needs to ramp up quickly, we can add the 70 card, 77 card, or change out the system. I just "lent" him my maintenance spare. Carl _ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
