Hi all,

another question, I didn't set the "Watch" right neither globally nor in any of 
my queues for unprivileged user (also not for everyone, AdminCc, Cc, Owner or 
Requestor only for privileged users), but when an unprivileged user creates a 
ticket he can see and change the requestors and Cc field. Is this usual 
behavior? I don't want my user to be able to create tickets for other users or 
that they can remove themselves as requestor, did I miss another right which I 
have to revoke?

Regards,
Fabian

--
Fabian Unfried
Senior Software Engineer
Zebra Enterprise Solutions

Rossfelder Str. 65/5, 74564 Crailsheim, Germany
T+49 7951 96360 F+49 7951 963611
[email protected]<mailto:[email protected]>
www.zebra.com/zes<http://www.zebra.com/zes>
WhereNet * proveo * Multispectral Solutions

Managing Directors Zebra Enterprise Solutions GmbH:
Phil Gerskovich, Gilles Pelzer, Michael Smiley
Registered Office: Ulm, HRB 721672
VAT Number: DE225496806


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