On Fri, Jul 01, 2011 at 02:41:22PM +0200, Fabian Unfried wrote: > Hmm, ok that's strange, if I'm logging in as an unprivileged user, I can't > see the tickets I > created with that user, only if I log in as an admin and assign it the > that user. That's why > I'm asking my questions here :s > Is there anything I could have changed in the configuration, or do I have > to set any special > rights to the requestors or unprivileged users that they can see their > created tickets and not > only when they are assigned to them? > > Hope that helps,
Make sure Requestors have ShowTicket, and make sure your Unprivileged user is a requestor. Don't make the unprivileged user the owner -kevin
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