Thank you, and this is what I have under mail.log. I am not sure where www-data is coming from or how is been used.
*l.proiris.com[10.1.128.117] said: 550 5.7.1 Client does not have permissions to send as this sender (in reply to MAIL FROM command)) Jun 26 23:00:02 usch-apps-p056 postfix/cleanup[31240]: 71F38C04FB: message-id=<**[email protected]*<[email protected]> *> Jun 26 23:00:02 usch-apps-p056 postfix/qmgr[1270]: 71F38C04FB: from=<>, size=3486, nrcpt=1 (queue active) Jun 26 23:00:02 usch-apps-p056 postfix/bounce[31243]: 5E3C0C0460: sender non-delivery notification: 71F38C04FB Jun 26 23:00:02 usch-apps-p056 postfix/qmgr[1270]: 5E3C0C0460: removed Jun 26 23:00:02 usch-apps-p056 postfix/smtp[31244]: 71F38C04FB: to=<** [email protected]* <[email protected]>*>, relay=mail.proiris.com[10.1.128.117]:25, delay=0.04, delays=0.02/0.01/0.01/0.01, dsn=5.7.1, status=bounced (host mail.proiris.com[10.1.128.117] said: 550 5.7.1 Client does not have permissions to send as this sender (in reply to end of DATA command)) Jun 26 23:00:02 usch-apps-p056 postfix/qmgr[1270]: 71F38C04FB: removed Jun 26 23:45:02 usch-apps-p056 postfix/pickup[31625]: 8EC8BC0460: uid=33 from=<www-data> Jun 26 23:45:02 usch-apps-p056 postfix/cleanup[31626]: 8EC8BC0460: message-id=<**[email protected]*<[email protected]> *> Jun 26 23:45:02 usch-apps-p056 postfix/qmgr[1270]: 8EC8BC0460: from=<** [email protected]* <[email protected]>*>, size=1467, nrcpt=1 (queue active) Jun 26 23:45:02 usch-apps-p056 postfix/smtp[31628]: 8EC8BC0460: to=<** [email protected]* <[email protected]>*>, relay= mail.proiris.com[10.1.128.117]:25, delay=0.07, delays=0.04/0.01/0.01/0, dsn=5.7.1, status=bounced (host mail.proiris.com[10.1.128.117] said: 550 5.7.1 Client does not have permissions to send as this sender (in reply to MAIL FROM command)) Jun 26 23:45:02 usch-apps-p056 postfix/cleanup[31626]: A06D4C04FB: message-id=<**[email protected]*<[email protected]> *> Jun 26 23:45:02 usch-apps-p056 postfix/qmgr[1270]: A06D4C04FB: from=<>, size=3562, nrcpt=1 (queue active) Jun 26 23:45:02 usch-apps-p056 postfix/bounce[31629]: 8EC8BC0460: sender non-delivery notification: A06D4C04FB Jun 26 23:45:02 usch-apps-p056 postfix/qmgr[1270]: 8EC8BC0460: removed Jun 26 23:45:02 usch-apps-p056 postfix/smtp[31630]: A06D4C04FB: to=<** [email protected]* <[email protected]>*>, relay=mail.proiris.com[10.1.128.117]:25, delay=0.03, delays=0.01/0/0.01/0.01, dsn=5.7.1, status=bounced (host mail.proiris.com[10.1.128.117] said: 550 5.7.1 Client does not have permissions to send as this sender (in reply to end of DATA command)) Jun 26 23:45:02 usch-apps-p056 postfix/qmgr[1270]: A06D4C04FB: removed Jun 27 07:40:02 usch-apps-p056 postfix/pickup[2604]: 4370BC0460: uid=33 from=<www-data>* On Mon, Jun 27, 2011 at 10:40 AM, Diaulas Castro < [email protected]> wrote: > Try this command and send output: > date | mail -v -s `date` [email protected] > > And send the last lines from /var/maillog or /var/mail.info > > Att. > > Diaulas Castro > Consultor Linux / Microsoft > InterSolution Informática > Tel.: (55 11) 3443-1472 > www.intersolution.inf.br > Oracle Certified Partner > > > > 2011/6/27 Alberto Vazquez <[email protected]> > >> Thanks for your reply. >> >> *#order_entry: "|/opt/rt3/bin/rt-mailgate --queue "Order Entry" --action >> correspond --url >> **http://solutioncenter.proiris.com*<http://solutioncenter.proiris.com/> >> *" //This is what it was originally* >> >> *#rga_sc: "|/opt/rt3/bin/rt-mailgate --queue "RGARequests" --action >> correspond --url >> **http://solutioncenter.proiris.com*<http://solutioncenter.proiris.com/> >> *" //Changed to this before getting your email.* >> *rga_sc: "|/usr/local/rt/bin/rt-mailgate --queue "RGARequests" --action >> correspond --url >> **http://solutioncenter.proiris.com*<http://solutioncenter.proiris.com/> >> *" //Changed to this, since I could not locate this path* * >> /opt/rt3/bin/rt-mailgate >> * >> Still not sending emails. Any other ideas. >> >> Thanks, >> >> Alberto >> >> >> >> On Mon, Jun 27, 2011 at 4:35 AM, Diaulas Castro < >> [email protected]> wrote: >> >>> Good Morning Alberto, >>> Look at your alias file (/etc/aliases) and execute the command >>> "newaliases". >>> >>> Att. >>> >>> Diaulas Castro >>> Consultor Linux / Microsoft >>> InterSolution Informática >>> Tel.: (55 11) 3443-1472 >>> www.intersolution.inf.br >>> Oracle Certified Partner >>> >>> >>> >>> 2011/6/24 Alberto Vazquez <[email protected]> >>> >>>> Forgot the attachement. >>>> >>>> Thanks, >>>> >>>> Alberto >>>> >>>> On Fri, Jun 24, 2011 at 2:15 PM, Alberto Vazquez >>>> <[email protected]>wrote: >>>> >>>>> Thanks for your reply. Please see below and the attachement. Any >>>>> other ideas? >>>>> >>>>> Thanks again. >>>>> >>>>> Alberto >>>>> >>>>> On Fri, Jun 24, 2011 at 11:15 AM, Diaulas Castro < >>>>> [email protected]> wrote: >>>>> >>>>>> >>>>>> Hello, >>>>>> 1.Look for another RT_SiteConfig.pm >>>>>> inside /etc/request-tracker/RT_SiteConfig.d/ for more config files >>>>>> >>>>> Unable to locate this folder. This is what I found and modified >>>>> to reflect the correct email address. >>>>> >>>>> >>>>> /home/linuxadmin/.cpan/build/RT-Authen-ExternalAuth-0.08-VLp3xw/etc/RT_SiteConfig.pm >>>>> >>>>> /home/linuxadmin/.cpan/build/RT-Authen-ExternalAuth-0.08-l9de9R/etc/RT_SiteConfig.pm >>>>> /home/linuxadmin/RT-Authen-ExternalAuth-0.08/etc/RT_SiteConfig.pm >>>>> /home/linuxadmin/rt-3.8.8/etc/RT_SiteConfig.pm >>>>> /root/.kde/share/apps/RecentDocuments/RT_SiteConfig.pm.desktop >>>>> /root/.kde/share/apps/RecentDocuments/RT_SiteConfig.pm~.desktop >>>>> /use/local/rt/etc/RT_SiteConfig.pm >>>>> /use/local/rt/etc/RT_SiteConfig.pm~ >>>>> /usr/local/rt/etc/RT_SiteConfig.pm >>>>> /usr/local/rt/etc/RT_SiteConfig.pm_bak03232011 >>>>> /usr/local/rt/etc/RT_SiteConfig.pm_bak062311 >>>>> /usr/local/rt/etc/RT_SiteConfig.pm~ >>>>> /usr/local/rt/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.p >>>>> >>>>> 2.Look at Queue config inside RT web interface there is one field for >>>>> "Reply Address". >>>>> >>>>>> See attachment. >>>>>> >>>>>> >>>>>> >>>>>>> Att. >>>>>>> >>>>>> >>>>>> Diaulas Castro >>>>>> Consultor Linux / Microsoft >>>>>> InterSolution Informática >>>>>> Tel.: (55 11) 3443-1472 >>>>>> www.intersolution.inf.br >>>>>> Oracle Certified Partner >>>>>> >>>>>> >>>>>> 2011/6/24 Alberto Vazquez <[email protected]> >>>>>> >>>>>>> Good Morning Guys, >>>>>>> >>>>>>> RT is no longer sending auto replies on-create. Here is what we have >>>>>>> changed on the RT side: >>>>>>> >>>>>>> 1. I have disabled some queues which were are using anymore. >>>>>>> 2. The old queues which are not been used, in Exchange we have >>>>>>> removed the email addresses which were been used in RT. >>>>>>> 3. There is only one active queue left in RT, so far the tickets >>>>>>> gets created but responses (emails) are been sent from RT. >>>>>>> >>>>>>> My suspicion is that I need to updated some kind of config file, >>>>>>> which is using some old information from the queues which are not been >>>>>>> used >>>>>>> any longer. I have updated the following files: *RT_SiteConfig.pm >>>>>>> and fetchmail.* >>>>>>> >>>>>>> What am I missing :( >>>>>>> >>>>>>> Your ideas will be greatly appreciated. >>>>>>> >>>>>>> Sincerely, >>>>>>> >>>>>>> -- >>>>>>> Walk in faith! >>>>>>> Alberto Vazquez-Dzul >>>>>>> Email: [email protected] >>>>>>> Mobile: (805) 444-0835 >>>>>>> GVoice: (805) 768-4798 >>>>>>> >>>>>>> >>>>>>> >>>>>>> -------- >>>>>>> 2011 Training: http://bestpractical.com/services/training.html >>>>>>> >>>>>> >>>>>> >>>>> >>>>> >>>>> -- >>>>> Walk in faith! >>>>> Alberto Vazquez-Dzul >>>>> Email: [email protected] >>>>> Mobile: (805) 444-0835 >>>>> GVoice: (805) 768-4798 >>>>> >>>>> >>>> >>>> >>>> -- >>>> Walk in faith! >>>> Alberto Vazquez-Dzul >>>> Email: [email protected] >>>> Mobile: (805) 444-0835 >>>> GVoice: (805) 768-4798 >>>> >>>> >>> >> >> >> -- >> Walk in faith! >> Alberto Vazquez-Dzul >> Email: [email protected] >> Mobile: (805) 444-0835 >> GVoice: (805) 768-4798 >> >> > -- Walk in faith! Alberto Vazquez-Dzul Email: [email protected] Mobile: (805) 444-0835 GVoice: (805) 768-4798
-------- 2011 Training: http://bestpractical.com/services/training.html
