Hello, 1.Look for another RT_SiteConfig.pm inside /etc/request-tracker/RT_SiteConfig.d/ for more config files 2.Look at Queue config inside RT web interface there is one field for "Reply Address".
Att. Diaulas Castro Consultor Linux / Microsoft InterSolution Informática Tel.: (55 11) 3443-1472 www.intersolution.inf.br Oracle Certified Partner 2011/6/24 Alberto Vazquez <[email protected]> > Good Morning Guys, > > RT is no longer sending auto replies on-create. Here is what we have > changed on the RT side: > > 1. I have disabled some queues which were are using anymore. > 2. The old queues which are not been used, in Exchange we have removed > the email addresses which were been used in RT. > 3. There is only one active queue left in RT, so far the tickets gets > created but responses (emails) are been sent from RT. > > My suspicion is that I need to updated some kind of config file, which is > using some old information from the queues which are not been used any > longer. I have updated the following files: *RT_SiteConfig.pm and > fetchmail.* > > What am I missing :( > > Your ideas will be greatly appreciated. > > Sincerely, > > -- > Walk in faith! > Alberto Vazquez-Dzul > Email: [email protected] > Mobile: (805) 444-0835 > GVoice: (805) 768-4798 > > > > -------- > 2011 Training: http://bestpractical.com/services/training.html >
-------- 2011 Training: http://bestpractical.com/services/training.html
