Good Morning Guys, RT is no longer sending auto replies on-create. Here is what we have changed on the RT side:
1. I have disabled some queues which were are using anymore. 2. The old queues which are not been used, in Exchange we have removed the email addresses which were been used in RT. 3. There is only one active queue left in RT, so far the tickets gets created but responses (emails) are been sent from RT. My suspicion is that I need to updated some kind of config file, which is using some old information from the queues which are not been used any longer. I have updated the following files: *RT_SiteConfig.pm and fetchmail.* What am I missing :( Your ideas will be greatly appreciated. Sincerely, -- Walk in faith! Alberto Vazquez-Dzul Email: [email protected] Mobile: (805) 444-0835 GVoice: (805) 768-4798
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