I saw the NA and was?  This has been a problem since I took over the system.  I was hired to maintain as the owner is a retired ship mechanic and is very risk adverse. So, in any case, this was how it looked at least two years ago, when I started working for him.

There is an active light on the Hub

I did replace the cable to no avail.

I am pretty sure this is the original CC, so it could be as was mentioned earlier; a problem that cannot be fixed due to the processor difference.


Thank you to everyone, I will continue going through the responses.  Chris


On 7/19/2024 12:30 PM, jay wrote:
HI Chris,

Can you give us more data?

Like is this a new problem, or it only started after X?

Since its not seeing the port ( NA) it could be the CC or the HUB, or the cable. the hub will show an active LED light if its connecting to anything on that port.

You can try plugging into the CC directly to see if it reads it, probably easier with another mate.

It just sucks to not have tech support or anyone on wrenches from some OEMS

Jay



On Jul 19, 2024, at 10:13 AM, Christopher Warfel via RE-wrenches <re-wrenches@lists.re-wrenches.org> wrote:

This is grid tied system with all firmware updates that the Mate 3s recognizes. I cannot figure this blank data menu out.  I have to program the battery ABS, FLOAT settings from the FM60 CC.  System is 12 years old so no Tech support available even if they answer the phone....

Has anyone have advice for if this is normal, or if there seems to be an issue? Used a spare Mate 3s with no difference.  Thank you, Chris




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