Speaking of OB tech support, I was on hold for two hours yesterday, then gave up. Has anyone gotten a live response lately?
Bruce Erickson Mendocino Solar Service 707-937-1701 PO Box 1252 Mendocino, CA 95460 "Serving the Solar System" > On Jul 18, 2024, at 2:34 PM, Jay via RE-wrenches > <re-wrenches@lists.re-wrenches.org> wrote: > > Hi jim. > > William > Might be right, but what equipment do you have on this system? > > Doing a cat 5 unplug,plug back might help > > Jay > > > >> On Jul 18, 2024, at 3:18 PM, William Miller via RE-wrenches >> <re-wrenches@lists.re-wrenches.org> wrote: >> >> >> Jim: >> >> You may be logged in as a limited access user. Try logging in as installer. >> >> William Miller >> Miller Solar.com >> 805-438-5600 >> www.millersolar.com <http://www.millersolar.com/> >> >> >> On Thu, Jul 18, 2024 at 2:12 PM Jim Gowdy via RE-wrenches >> <re-wrenches@lists.re-wrenches.org >> <mailto:re-wrenches@lists.re-wrenches.org>> wrote: >> I'm having issues trying to set this Mate 3 controller to default settings >> on a system I haven't worked on before. Things I'm noticing is under my >> MAIN MENU-SETTINGS-INVERTER my only choice is "SEARCH" and no other menu >> options. Also under MAIN MENU-SETTINGS-MATE3s my only choices are AGS, data >> logging, flextime schedule, and optics auto reboot interval. I've done some >> research online and it seems like user options have been limited. I've got >> a call into tech support, but no response yet. Does anyone have any advice? >> >> -- >> Jim with Gowdy Electric >> Cambria, Ca 93428 >> business 805 927 2630 >> cell 805 975 5279 >> _______________________________________________ >> List sponsored by Redwood Alliance >> >> Pay optional member dues here: http://re-wrenches.org >> <http://re-wrenches.org/> >> >> List Address: RE-wrenches@lists.re-wrenches.org >> <mailto:RE-wrenches@lists.re-wrenches.org> >> >> Change listserver email address & settings: >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> <http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org> >> >> There are two list archives for searching. When one doesn't work, try the >> other: >> https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ >> <https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/> >> http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org >> <http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org> >> >> List rules & etiquette: >> http://www.re-wrenches.org/etiquette.htm >> <http://www.re-wrenches.org/etiquette.htm> >> >> Check out or update participant bios: >> http://www.members.re-wrenches.org <http://www.members.re-wrenches.org/> >> >> _______________________________________________ >> List sponsored by Redwood Alliance >> >> Pay optional member dues here: http://re-wrenches.org >> >> List Address: RE-wrenches@lists.re-wrenches.org >> >> Change listserver email address & settings: >> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org >> >> There are two list archives for searching. When one doesn't work, try the >> other: >> https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ >> http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org >> >> List rules & etiquette: >> http://www.re-wrenches.org/etiquette.htm >> >> Check out or update participant bios: >> http://www.members.re-wrenches.org >> > _______________________________________________ > List sponsored by Redwood Alliance > > Pay optional member dues here: http://re-wrenches.org > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > http://www.members.re-wrenches.org >
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