Hi Kevin Frustrating isn’t it. Try calling the tech support line and then enter the number 8. You should get a real person.
> On Apr 5, 2019, at 12:34 PM, Kevin Pegg <kp...@energyalternatives.ca> wrote: > > Hi Wrenches, > > Curious if anyone has had any response from Schneider renewable energy tech > support of late? I have submitted 4 cases over the last 3 weeks, couple > warranty claims, couple tech questions - and have had absolutely zero > response. > > My clients are starting to get irritated, and it is wasting much time. > > Kevin > > _______________________________________________ > List sponsored by Redwood Alliance > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > List-Archive: > http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist.html > > List rules & etiquette: > www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > www.members.re-wrenches.org >
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