I think the fact that the cyclist came back with the supplies to make such a clever repair is fantastic! And it's great that you were able to ride the bike home.
I posted to the list when my Quickbeam frame broke over a year ago (like Grant said, once in a great while, a frame breaks). The folks at RBW went above and beyond in handling the situation IMHO. Jim at Hiawatha Cyclery shipped the frame back to RBW for me and I had a new frame quicker than they predicted they'd be able to get one to me. I can't imagine any other bicycle company handling the exchange as professionally or with as much personal attention as RBW did. Like Mike, a had another Rivendell (Atlantis) that I could ride in the meantime. It was actually kind of a cool because I almost always ride the QB on my commute, which accounts for a lot of my mileage. So I sort of "got to know" my Atlantis better while I was waiting for the new QB frame to arrive. Anyway, now I'm riding the Quickbeam pretty much every day again (it's orange instead of green) and I couldn't be happier. It's like nothing ever happened. And I kind of like the orange better. Anyway, I'm sure you'll be satisfied with how the folks at RBW handle your situation. In the meantime, enjoy riding your AHH! Shaun Meehan --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "RBW Owners Bunch" group. To post to this group, send email to rbw-owners-bunch@googlegroups.com To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/rbw-owners-bunch?hl=en -~----------~----~----~----~------~----~------~--~---
