On 24 January 2014 13:32, Frank Cazabon <[email protected]> wrote: > On 24/01/2014 09:23 AM, Jeff Johnson wrote: >> >> Frank: How much is your retainer? Not $ amount but in relation to the >> entire project? My friend the CPA does that. If you pay the retainer you >> get preferred service. If you don't, you go last. > > It varies between 10% to 20% of the original development cost. I make the > clients aware of this before development begins.
I guess my industry is a little different (hotels, which are a 24/7 business). We charge 10% of the total cost of the software per year to our dealers [1]. Our software is sold by dealers in different countries. Most of which are part of our company. We also have 3rd party dealerships. Our team only provides 2nd line support. In general we don't get many support issues out of hours. We have almost 1000 installations, the runtime fees do not quite pay for our dev staff, but it's close. BTW, none of this is FoxPro. I no longer develop in FP, but 95% of these installations are xbase++ (a Clipper varient) The other 5% are our C# new version. I believe we still have a few DOS sites... I still use VFP daily for some reason! [1] What they charge to the end customer I have no idea. -- Paul _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://mail.leafe.com/mailman/listinfo/profox OT-free version of this list: http://mail.leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/CADwx0+JYqTaYHiUMPwM73yPDXm=hyu808zd2-cjjyeqo0g6...@mail.gmail.com ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.
