On 2014-01-24 08:23, Jeff Johnson wrote:
Frank: How much is your retainer? Not $ amount but in relation to the entire project? My friend the CPA does that. If you pay the retainer you get preferred service. If you don't, you go last.
I've been using a annual software support contract that includes 24 hours (which averages out to 2 hrs/month) for $xxxx. Here's the appeal for the client: whatever hours they do NOT use get credited back to them towards DEVELOPMENT hours (not support hours) towards new product development or changes/enhancements to existing products.
It's a win/win, imo: we both get something out of it. _______________________________________________ Post Messages to: [email protected] Subscription Maintenance: http://mail.leafe.com/mailman/listinfo/profox OT-free version of this list: http://mail.leafe.com/mailman/listinfo/profoxtech Searchable Archive: http://leafe.com/archives/search/profox This message: http://leafe.com/archives/byMID/profox/[email protected] ** All postings, unless explicitly stated otherwise, are the opinions of the author, and do not constitute legal or medical advice. This statement is added to the messages for those lawyers who are too stupid to see the obvious.

