Yes, I'm just hoping that Customer Service will let me exchange my Touch for the accessible model. No reason that they shouldn't. I'll pay the difference of course. When posting, I was just hoping to save others the inconvenience of a similar scenario, that's all.
Larry On 2010-08-08, at 5:06 PM, Christopher Chaltain wrote: > Following some pointers from Dane, I found the site > http://www.apple.com/accessibility/itunes/ipodtouch.html which is Apple's > accessibility site devoted to the iPod Touch. On this page it says: > > "The same VoiceOver screen reader made popular on the Mac and the iPhone is > now a standard feature on iPod touch 32GB and 64GB (3rd generation). It's > the > world's first gesture-based screen reader, enabling you to enjoy the fun and > simplicity of iPod touch even if you can't see the screen." > > Note that when I checked the specifications pages for the different models > of the iPod touch, I didn't see that they specifically noted whether the > model supported VoiceOver or not. The comparison table mentioned voiceOver > for the Nano and the Shuffle, but not the iPod Touch. > > As others have mentioned, I doubt they'll support VoiceOver on your model > but I would hope they would let you return or exchange it, especially since > it was a gift. > > Your warning about doing your homework before you purchase something is duly > noted. I've seen disappointed customers on both the Rockbox and Talks/Mobile > Speak lists. Unfortunately, finding some of this accessibility information > isn't easy. > > -- > Christopher > chalt...@gmail.com > > > -----Original Message----- > From: pc-audio-boun...@pc-audio.org [mailto:pc-audio-boun...@pc-audio.org] > On Behalf Of Larry Naessens > Sent: Sunday, August 08, 2010 2:56 PM > To: PC Audio Discussion List > Subject: Re: Before You Buy an iPod Touch > > When checking Apple's accessibility section on their Canadian site, we > weren't able to locate any information stating that the 8 gig model was > neither Generation 3 nor usable with a screen reader. Certainly there is the > possibility that we missed it when checking the Canadian site and if you > would like to share the link, we would be happy to take a look. > > My main reason for posting what I did was to try and help others to keep > from making the same mistake as we did. You, without a doubt are this > group's Apple expert, with information that many listers including myself > have found to be extremely valuable. I hope you'll keep your Mac advise > coming. > > Larry > On 2010-08-08, at 3:15 PM, Dane Trethowan wrote: > >> Sorry to have to tell you that Apple Support couldn't have done much for > you mate, if you looked on the web in Apple's accessibility section then you > would have sen it clearly laid out what you've just written thus you would > have saved yourself some considerable time. No, Apple will not be making > any previous Ipod Touch models Voiceover compatible just as they won't be > making the Iphone 3G or previous Ipod Nano models before the 4th generation > Voiceover compatible and part of the reason for that is that these devices > may not have the processing power to handle Voiceover. Yep, as I understand > it you can download the IOS4 update to an Iphone 3G for example but only > those features which the 3G can support will be activated. >> >> >> On 09/08/2010, at 4:47 AM, Larry Naessens wrote: >> >>> Before you, as a blind audio enthusiast, purchase an iPod Touch, > expecting to be able to use it with Voiceover, in order to listen to online > radio and so much more, you might want to keep my experience in mind. >>> >>> Not long ago, my wife bought me an iPod touch for my birthday. > Understandably unaware that the 8 gig version of the Touch was never > updated to Version 3, she bought one. After all, on Apple's Canadian > website, it was listed only as "current." Further, nothing on the box listed > the item as version 2, a version which many of us know to be unaccessible. >>> >>> Since yesterday was Saturday, I spoke to Apple Support concerning my > issue, as Customer Service was closed. When I spoke to the agent who took my > call, I was told that information concerning the fact that the 8 gig touch > had not been updated to version three was all over the website. I would like > to ask him where such info is listed on the Canadian site, but instead I'll > simply take my case to Customer Service on Monday. >>> >>> My advice to those who are interested in purchasing the touch? If you > need accessibility, purchase only version 3 of the Touch which comes in the > 32 and 64 gig models. Anything less will not talk to you. And, so far > anyway, it has been my experience that Apple sees such problems as Buyer > Beware. Hopefully I'll be pleasantly surprised to learn that my problem is > limited to one isolated agent. Meanwhile, when buying a touch, make sure to > get the right one. >>> >>> Larry >>> >>> >>> >>> >>> To unsubscribe from this list, send a blank email to: >>> pc-audio-unsubscr...@pc-audio.org >> >> Dane Trethowan >> grtd...@internode.on.net >> >> Mobile:/SMS +614571201 >> Twitter: Http://www.twitter.com/grtdane >> MSN: grtd...@dane-trethowan.net >> skype: grtdane12 >> >> >> >> >> To unsubscribe from this list, send a blank email to: >> pc-audio-unsubscr...@pc-audio.org >> > > > To unsubscribe from this list, send a blank email to: > pc-audio-unsubscr...@pc-audio.org > > > To unsubscribe from this list, send a blank email to: > pc-audio-unsubscr...@pc-audio.org > To unsubscribe from this list, send a blank email to: pc-audio-unsubscr...@pc-audio.org
