Hello Steve,
Below, the snapshot of the email I will fetch via OTRS, with some HTML special
formatting.
http://imageshack.us/photo/my-images/853/vvre.jpg/
And below, the result, when OTRS fetch the email (via POP3) and convert it in
ticket :
http://imageshack.us/photo/my-images/833/rpuo.jpg/
Even if the option is set as you advised, the ticket display a text message
instead of a HTML content...
Regards,
James G.
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