Bumping an old thread: Apparently Google switched to requiring TLS?
You can use TLS with OTRS although it's a bit broken in < 3.0.5 (which is not out yet). Instructions on updating are here: http://bugs.otrs.org/show_bug.cgi?id=6354 for users who prefer to use old software (i.e. OTRS 2.4.x) you can install this package: http://users.otrs.com/~mb/SMTPTLS-1.0.2.opm<http://users.otrs.com/%7Emb/SMTPTLS-1.0.2.opm> Then simply go to Admin > SysConfig > Framework > Core::Sendmail select SMTPTLS as 'SendmailModule' host: smtp.gmail.com port: 587 authuser: [email protected] authpassword: yoursecret and it works for me... I've updated the FAQ page accordingly. -- Mike On Mon, Apr 12, 2010 at 1:45 PM, Rodney McDuff <[email protected]> wrote: > >From > <http://mail.google.com/support/bin/answer.py?answer=78799><http://mail.google.com/support/bin/answer.py?answer=78799> > > *Incoming Mail (IMAP) Server - requires SSL:* imap.gmail.com > *Use SSL*: Yes > *Port*: 993 *Outgoing Mail (SMTP) Server - requires TLS:* smtp.gmail.com(use > authentication) > *Use Authentication*: Yes > *Use STARTTLS*: Yes (some clients call this SSL) > *Port*: 465 or 587 *Account Name: * your full email address (including @ > gmail.com) Google Apps users, please enter usern...@your_domain.com *Email > Address: * your full Gmail email address ([email protected]) Google Apps > users, please enter usern...@your_domain.com *Password: * your Gmail > password > > > May be you need to use Net::SMTP::TLS > <http://search.cpan.org/~awestholm/Net-SMTP-TLS-0.12/><http://search.cpan.org/%7Eawestholm/Net-SMTP-TLS-0.12/>so > you can do a STARTTLS. Ie start with a clear text protocol and then > upgrade to a TLS encrypted protocol. > > > Kenneth Thorman wrote: > > Hi Renée > > I changed the script to the following (this is my small test script not the > actual OTRS installation) > > > print "$...@\n"; > if (not $smtp = Net::SMTP::SSL->new('smtp.gmail.com', > Port => 465, > Debug => 1)) { > print "$...@\n"; > die "Could not connect to mail server\n"; > } > > > > The output is > > r...@xxxxxxxxxx ~ #./perl_test_email_gmail.pl > > Net::SMTP::SSL: Bad service '' > Could not connect to mail server > > Regards > Kenneth Thorman > > On Mon, Apr 12, 2010 at 12:32 PM, Renée Bäcker < > [email protected]> wrote: > >> Kenneth Thorman schrieb: >> >> my $smtp; >>> if (not $smtp = Net::SMTP::SSL->new('smtp.gmail.com', >>> Port => 465, >>> Debug => 1)) { >>> die "Could not connect to mail server\n"; >>> } >>> >>> >> >> Can you print the value of $...@? >> >> >> my $smtp; >> if (not $smtp = Net::SMTP::SSL->new('smtp.gmail.com', >> Port => 465, >> Debug => 1)) { >> die "Could not connect to mail server -> $...@\n"; >> } >> >> >> - Renée >> >> -- >> Perl-Magazin: http://perl-magazin.de >> Perl-Nachrichten: http://perl-nachrichten.de >> >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! >> http://www.otrs.com/en/support/enterprise-subscription/ >> > > ------------------------------ > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information > NOW!http://www.otrs.com/en/support/enterprise-subscription/ > > > > -- > Dr. Rodney G. McDuff |Ex ignorantia ad sapientiam > Manager, Strategic Technologies Group| Ex luce ad tenebras > Information Technology Services | > The University of Queensland | > EMAIL: [email protected] | > TELEPHONE: +61 7 3365 8220 | > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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