Hi I am posting my query here as I have not got any response in user discussion forum.My query is
*Is their any way to add some additional fields in ticket details at customer interface side. I want to add a filed Customer ID with the existing fields (i.e. Ticket ,Age,Subject,state,queue,**owner). With this I am trying to achieve that when any one access the company ticket he will know from which Customer Id the ticket is raised.** *Please suggest me how I can achieve this. Regards Sourabh Sarwate On Fri, Feb 26, 2010 at 9:12 AM, Sourabh Sarwate <[email protected]>wrote: > Hi All, > > Anyone have suggestion for my request. > > Regards > Sourabh Sarwate > > > > On Thu, Feb 25, 2010 at 11:24 AM, Sourabh Sarwate > <[email protected]>wrote: > >> Hi All, >> >> Is their any way to add some additional fields in ticket details at >> customer interface side. I want to add a filed Customer ID with the existing >> fields (i.e. Ticket ,Age,Subject,state,queue,owner). With this I am trying >> to achieve that when any one access the company ticket he will know from >> which Customer Id the ticket is raised. >> >> >> Regards, >> Sourabh Sarwate >> >> > > > >
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
