Buongiorno, Maurizio.

Grazie dell'analisi.


Prevedibilmente, è ben più vituperata Lina Khan.


Ne ha scritto ieri Cory Doctorow, con un appello finale a sostenerla, evitando 
il cinismo da quattro soldi:

Why they're smearing Lina Khan

My god, they sure hate Lina Khan. This once-in-a-generation, groundbreaking, 
brilliant legal scholar and fighter for the public interest, the slayer of 
Reaganomics, has attracted more vitriol, mockery, and dismissal than any of her 
predecessors in living memory.

She sure must be doing something right, huh?

A quick refresher. In 2017, Khan – then a law student – published Amazon's 
Antitrust Paradox in the Yale Law Journal. It was a brilliant, blistering 
analysis showing how the Reagan-era theory of antitrust (which celebrates 
monopolies as "efficient") had failed on its own terms, using Amazon as Exhibit 
A of the ways in which post-Reagan antitrust had left Americans vulnerable to 
corporate abuse:

https://www.yalelawjournal.org/note/amazons-antitrust-paradox

The paper sent seismic shocks through both legal and economic circles, and 
goosed the neo-Brandeisian movement (sneeringly dismissed as "hipster 
antitrust"). This movement is a rebuke to Reaganomics, with its celebration of 
monopolies, trickle-down, offshoring, corporate dark money, revolving-door 
regulatory capture, and companies that are simultaneously too big to fail and 
too big to jail.

This movement has many proponents, of course – not just Khan – but Khan's 
careful scholarship, combined with her encyclopedic knowledge of the 
long-dormant statutory powers that federal agencies had to make change, and a 
strategy for reviving those powers to protect Americans from corporate 
predators made her a powerful, inspirational figure.

When Joe Biden won the 2020 presidential election, he surprised everyone by 
appointing Khan to the FTC. It wasn't just that she had such a radical vision – 
it was also that she lacked the usual corporate law experience that such an 
appointee would normally require (experience that would ensure that the FTC was 
helmed by people whose default view of the world is that it should be 
structured and regulated by powerful, wealthy people in corporate boardrooms).

Even more surprising was that Khan was made chair of the FTC, something that 
was only possible because a few Republican Senators broke with their party to 
support her candidacy:

https://www.senate.gov/legislative/LIS/roll_call_votes/vote1171/vote_117_1_00233.htm

These Republicans saw in Khan an ally in their fight against "woke" Big Tech. 
For these senators, the problem wasn't that tech had got too big and powerful – 
it was that there were a few limited instances in which tech leaders failed to 
wield that power in the ways they preferred.

The Republican project is a matter of getting turkeys to vote for Christmas by 
doing a lot of culture war bullshit, cruelly abusing disfavored sexual and 
racial minorities. This wins support from low-information voters who'll vote 
against their class interests and support more monopolies, more tax cuts for 
the rich, and more cuts to the services they rely on.

But while tech leaders are 100% committed to the project of permanent 
oligarchic takeover of every sphere of American life, they are less 
full-throated in their support for hateful, cruel discrimination against 
disfavored minorities (in this regard, tech leaders resemble the corporate wing 
of the Democrats, which is where we get the "Silicon Valley is a Democratic 
Party stronghold" narrative).

This failure to unquestioningly and unstintingly back culture war bullshit put 
tech leaders in the GOP's crosshairs. Some GOP politicians actually believe in 
the culture war bullshit, and are grossly offended that tech is "woke." Others 
are smart enough not to get high on their own supply, but worry that any tech 
obstruction in the bullshit culture wars will make it harder to get sufficient 
turkey votes for a big fat Christmas surprise.

Biden's ceding of antitrust policy to the left wing of the party, combined with 
disaffected GOP senators viewing Khan as their enemy's enemy, led to Khan's 
historic appointment as FTC Chair. In that position, she was joined by a slate 
of Biden trustbusters, including Jonathan Kanter at the DoJ Antitrust Division, 
Tim Wu at the White House, and other important, skilled and principled fighters 
like Alvaro Bedoya (FTC), Rebecca Slaughter (FTC), Rohit Chopra (CFPB), and 
many others.

Crucially, these new appointees weren't just principled, they were good at 
their jobs. In 2021, Tim Wu wrote an executive order for Biden that laid out 72 
concrete ways in which the administration could act – with no further 
Congressional authorization – to blunt corporate power and insulate the 
American people from oligarchs' abusive and extractive practices:

https://pluralistic.net/2021/08/13/post-bork-era/#manne-down

Since then, the antitrust arm of the Biden administration have been fuckin' 
ninjas, Getting Shit Done in ways large and small, working – for the first time 
since Reagan – to protect Americans from predatory businesses:

https://pluralistic.net/2022/10/18/administrative-competence/#i-know-stuff

This is in marked contrast to the corporate Dems' champions in the 
administration. People like Pete Buttigieg are heralded as competent
technocrats, "realists" who are too principled to peddle hopium to the base, 
writing checks they can't cash. All this is cover for a King Log performance, 
in which Buttigieg's far-reaching regulatory authority sits unused on a shelf 
while a million Americans are stranded over Christmas and whole towns are 
endangered by greedy, reckless rail barons straight out of the Gilded Age:

https://pluralistic.net/2023/01/10/the-courage-to-govern/#whos-in-charge

The contrast between the Biden trustbusters and their counterparts from the 
corporate wing is stark. While the corporate wing insists that every pitch is 
outside of the zone, Khan and her allies are swinging for the stands. They're 
trying to make life better for you and me, by declaring commercial surveillance 
to be an unfair business practice and thus illegal:

https://pluralistic.net/2022/08/12/regulatory-uncapture/#conscious-uncoupling

And by declaring noncompete "agreements" that shackle good workers to shitty 
jobs to be illegal:

https://pluralistic.net/2022/02/02/its-the-economy-stupid/#neofeudal

And naturally, this has really pissed off all the right people: America's 
billionaires and their cheerleaders in the press, government, and the hive of 
scum and villainy that is the Big Law/thinktank industrial-complex.

Take the WSJ: since Khan took office, they have published 67 vicious editorials 
attacking her and her policies. Khan is living rent-free in Rupert Murdoch's 
head. Not only that, he's given her the presidential suite! You love to see it.

These attacks are worth reading, if only to see how flimsy and frivolous they 
are. One major subgenre is that Khan shouldn't be bringing any action against 
Amazon, because her groundbreaking scholarship about the company means she has 
a conflict of interest. Holy moly is this a stupid thing to say. The idea that 
the chair of an expert agency should recuse herself because she is an expert is 
what the physicists call not even wrong.

But these attacks are even more laughable due to who they're coming from: 
people who have the most outrageous conflicts of interest imaginable, and who 
were conspicuously silent for years as the FTC's revolving door admitted the a 
bestiary of swamp-creatures so conflicted it's a wonder they managed to dress 
themselves in the morning.

Writing in The American Prospect, David Dayen runs the numbers:

Since the late 1990s, 31 out of 41 top FTC officials worked directly for a 
company that has business before the agency, with 26 of them related to the 
technology industry.

https://prospect.org/economy/2023-06-23-attacks-lina-khans-ethics-reveal-projection/

Take Christine Wilson, a GOP-appointed FTC Commissioner who quit the agency in 
a huff because Khan wanted to do things for the American people, and not their 
self-appointed oligarchic princelings. Wilson wrote an angry break-up letter to 
Khan that the WSJ published, presaging their concierge service for Samuel Alito:

https://www.wsj.com/articles/why-im-resigning-from-the-ftc-commissioner-ftc-lina-khan-regulation-rule-violation-antitrust-339f115d

For Wilson to question Khan's ethics took galactic-scale chutzpah. Wilson, 
after all, is a commissioner who took cash money from Bristol-Myers Squibb, 
then voted to approve their merger with Celgene:

https://www.documentcloud.org/documents/4365601-Wilson-Christine-Smith-final278.html

Or take Wilson's GOP FTC predecessor Josh Wright, whose incestuous relationship 
with the companies he oversaw at the Commission are so intimate he's 
practically got a Habsburg jaw. Wright went from Google to the US government 
and back again four times. He also lobbied the FTC on behalf of Qualcomm (a 
major donor to Wright's employer, George Mason’s Antonin Scalia Law School) 
after working "personally and substantially" while serving at the FTC.

George Mason's Scalia center practically owns the revolving door, counting 
fourteen FTC officials among its affliates:

https://campaignforaccountability.org/ttp-investigation-big-techs-backdoor-to-the-ftc/

Since the 1990s, 31 out of 41 top FTC officials – both GOP appointed and 
appointees backed by corporate Dems – "worked directly for a company that has 
business before the agency":

https://www.citizen.org/article/ftc-big-tech-revolving-door-problem-report/

The majority of FTC and DoJ antitrust lawyers who served between 2014-21 left 
government service and went straight to work for a Big Law firm, serving the 
companies they'd regulated just a few months before:

https://therevolvingdoorproject.org/wp-content/uploads/2022/06/The-Revolving-Door-In-Federal-Antitrust-Enforcement.pdf

Take Deborah Feinstein, formerly the head of the FTC's Bureau of Competition, 
now a partner at Arnold & Porter, where she's represented General Electric, 
NBCUniversal, Unilever, and Pepsi and a whole medicine chest's worth of pharma 
giants before her former subordinates at the FTC. Michael Moiseyev who was 
assistant manager of FTC Competition is now in charge of mergers at Weil 
Gotshal & Manges, working for Microsoft, Meta, and Eli Lilly.

There's a whole bunch more, but Dayen reserves special notice for Andrew Smith, 
Trump's FTC Consumer Protection boss. Before he was put on the public payroll, 
Smith represented 120 clients that had business before the Commission, 
including "nearly every major bank in America, drug industry lobbyist PhRMA, 
Uber, Equifax, Amazon, Facebook, Verizon, and a variety of payday lenders":

https://www.citizen.org/sites/default/files/andrew_smith_foia_appeal_response_11_30.pdf

Before Khan, in other words, the FTC was a "conflict-of-interest assembly line, 
moving through corporate lawyers and industry hangers-on without resistance for 
decades."

Khan is the first FTC head with no conflicts. This leaves her opponents in the 
sweaty, desperate position of inventing conflicts out of thin air.

For these corporate lickspittles, Khan's "conflict" is that she has a point of 
view. Specifically, she thinks that the FTC should do its job.

This makes grifters like Jim Jordan furious. Yesterday, Jordan grilled Khan in 
a hearing where he accused her of violating an ethics official's advice that 
she should recuse herself from Big Tech cases. This is a talking point that was 
created and promoted by Bloomberg:

https://www.bloomberg.com/news/articles/2023-06-16/ftc-rejected-ethics-advice-for-khan-recusal-on-meta-case

That ethics official, Lorielle Pankey, did not, in fact, make this 
recommendation. It's simply untrue (she did say that Khan presiding over cases 
that she has made public statements about could be used as ammo against her, 
but did not say that it violated any ethical standard).

But there's more to this story. Pankey herself has a gigantic conflict of 
interest in this case, including a stock portfolio with $15,001 and $50,000 in 
Meta stock (Meta is another company that has whined in print and in its briefs 
that it is a poor defenseless lamb being picked on by big, mean ole Lina Khan):

https://www.wsj.com/articles/ethics-official-owned-meta-stock-while-recommending-ftc-chair-recuse-herself-from-meta-case-8582a83b

Jordan called his hearing on the back of this fake scandal, and then proceeded 
to show his whole damned ass, even as his GOP colleagues got into a substantive 
and even informative dialog with Khan:

https://prospect.org/power/2023-07-14-jim-jordan-misfires-attacks-lina-khan/

Mostly what came out of that hearing was news about how Khan is doing her job, 
working on behalf of the American people. For example, she confirmed that she's 
investigating OpenAI for nonconsensually harvesting a mountain of Americans' 
personal information:

https://www.ft.com/content/8ce04d67-069b-4c9d-91bf-11649f5adc74

Other Republicans, including confirmed swamp creatures like Matt Gaetz, ended 
up agreeing with Khan that Amazon Ring is a privacy dumpster-fire. Nobodies 
like Rep TomM assie gave Khan an opening to discuss how her agency is 
protecting mom-and-pop grocers from giant, price-gouging, greedflation-drunk 
national chains. Jeff Van Drew gave her a chance to talk about the FTC's war on 
robocalls. Lance Gooden let her talk about her fight against horse doping.

But Khan's opponents did manage to repeat a lot of the smears against her, and 
not just the bogus conflict-of-interest story. They also accused her of being 
0-4 in her actions to block mergers, ignoring the huge number of mergers that 
have been called off or not initiated because M&A professionals now understand 
they can no longer expect these mergers to be waved through. Indeed, just last 
night I spoke with a friend who owns a medium-sized tech company that Meta 
tried to buy out, only to withdraw from the deal because their lawyers told 
them it would get challenged at the FTC, with an uncertain outcome.

These talking points got picked up by people commenting on Judge Jacqueline 
Scott Corley's ruling against the FTC in the Microsoft-Activision merger. The 
FTC was seeking an injunction against the merger, and Corley turned them down 
flat. The ruling was objectively very bad. Start with the fact that Corley's 
son is a Microsoft employee who stands reap massive gains in his stock options 
if the merger goes through.

But beyond this (real, non-imaginary, not manufactured conflict of interest), 
Corley's judgment and her remarks in court were inexcusably bad, as Matt 
Stoller writes:

https://www.thebignewsletter.com/p/judge-rules-for-microsoft-mergers

In her ruling, Corley explained that she didn't think Microsoft would abuse the 
market dominance they'd gain by merging their giant videogame platform and 
studio with one of its largest competitors. Why not? Because Microsoft's execs 
pinky-swore that they wouldn't abuse that power.

Corely's deference to Microsoft's corporate priorities goes deeper than 
trusting its execs, though. In denying the FTC's motion, she stated that it 
would be unfair to put the merger on hold in order to have a full investigation 
into its competition implications because Microsoft and Activision had set a 
deadline of July 18 to conclude things, and Microsoft would have to pay a 
penalty if that deadline passed.

This is surreal: a judge ruled that a corporation's radical, massive merger 
shouldn't be subject to full investigation because that corporation itself set 
an arbitrary deadline to conclude the deal before such an investigation could 
be concluded. That's pretty convenient for future mega-mergers – just set a 
short deadline and Judge Corely will tell regulators that the merger can't be 
investigated because the deadline is looming.

And this is all about the future. As Stoller writes, Microsoft isn't exactly 
subtle about why it wants this merger. Its own execs said that the reason they 
were spending "dump trucks" of money buying games studios was to "spend Sony 
out of business."

Now, maybe you hate Sony. Maybe you hate Activision. There's plenty of good 
reason to hate both – they're run by creeps who do shitty things to gamers and 
to their employees. But if you think that Microsoft will be better once it 
eliminates its competition, then you have the attention span of a goldfish on 
Adderall.

Microsoft made exactly the same promises it made on Activision when it bought 
out another games studio, Zenimax – and it broke every one of those promises.

Microsoft has a long, long, long history of being a brutal, abusive monopolist. 
It is a convicted monopolist. And its bad conduct didn't end with the browser 
wars. You remember how the lockdown turned all our homes into rent-free branch 
offices for our employers? Microsoft seized on that moment to offer our bosses 
keystroke-and-click level surveillance of our use of our own computers in our 
own homes, via its Office365 bossware product:

https://pluralistic.net/2020/11/25/the-peoples-amazon/#clippys-revenge

If you think a company that gave your boss a tool to spy on their employees and 
rank them by "productivity" as a prelude to firing them or cutting their pay is 
going to treat gamers or game makers well once they have "spent the competition 
out of business," you're a credulous sucker and you are gonna be so 
disappointed.

The enshittification play is obvious: use investor cash to make things 
temporarily nice for customers and suppliers, lock both of them in – in this 
case, it's with a subscription-based service similar to Netflix's – and then 
claw all that value back until all that's left is a big pile of shit.

The Microsoft case is about the future. Judge Corely doesn't take the future 
seriously: as she said during the trial, "All of this is for a shooter 
videogame." The reason Corely greenlit this merger isn't because it won't be 
harmful – it's because she doesn't think those harms matter.

But it does, and not just because games are an art form that generate billions 
of dollars, employ a vast workforce, and bring pleasure to millions. It also 
matters because this is yet another one of the Reaganomic precedents that 
tacitly endorses monopolies as efficient forces for good. As Stoller writes, 
Corley's ruling means that "deal bankers are sharpening pencils and saying 
‘Great, the government lost! We can get mergers through everywhere else.’ 
Basically, if you like your high medical prices, you should be cheering on 
Microsoft’s win today."

Ronald Reagan's antitrust has colonized our brains so thoroughly that 
commentators were surprised when, immediately after the ruling, the FTC filed 
an appeal. Don't they know they've lost? the commentators said:

https://gizmodo.com/ftc-files-appeal-of-microsoft-activision-deal-ruling-1850640159

They echoed the smug words of insufferable Activision boss Mike Ybarra: "Your 
tax dollars at work."

https://twitter.com/Qwik/status/1679277251337277440

But of course Khan is appealing. The only reason that's surprising is that Khan 
is working for us, the American people, not the giant corporations the FTC is 
supposed to be defending us from. Sure, I get that this is a major change! But 
she needs our backing, not our cheap cynicism.

The business lobby and their pathetic Renfields have hoarded all the nice 
things and they don't want us to have any. Khan and her trustbuster colleagues 
want the opposite. There is no measure so small that the corporate world won't 
have a conniption over it. Take click to cancel, the FTC's perfectly reasonable 
proposal that if you sign up for a recurring payment subscription with a single 
click, you should be able to cancel it with a single click.

The tooth-gnashing and garment-rending and scenery-chewing over this is wild. 
America's biggest companies have wheeled out their biggest guns, claiming that 
if they make it too easy to unsubscribe, they will lose money. In other words, 
they are currently making money not because people want their products, but 
because it's too hard to stop paying for them!

https://www.theregister.com/2023/07/12/ftc_cancel_subscriptions/

We shouldn't have to tolerate this sleaze. And if we back Khan and her team, 
they'll protect us from these scams. Don't let them convince you to give up 
hope. This is the start of the fight, not the end. We're trying to reverse 40 
years' worth of Reagonmics here. It won't happen overnight. There will be 
setbacks. But keep your eyes on the prize – this is the most exciting moment 
for countering corporate power and giving it back to the people in my lifetime. 
We owe it to ourselves, our kids and our planet to fight one.



https://pluralistic.net/2023/07/14/making-good-trouble/#the-peoples-champion


Buon fine settimana,

Daniela

________________________________
Da: Maurizio Borghi <maurizio.bor...@unito.it>
Inviato: sabato 15 luglio 2023 12:37
A: Daniela Tafani
Cc: nexa@server-nexa.polito.it
Oggetto: Re: [nexa] The FTC is investigating whether ChatGPT harms consumers

Si può leggere qui il documento della FTC:

https://www.washingtonpost.com/documents/67a7081c-c770-4f05-a39e-9d02117e50e8.pdf?itid=lk_inline_manual_4

L'indagine ha per oggetto la possibilità che i prodotti che incorporano Large 
Language Models configurino pratiche sleali o ingannevoli in relazione a 1) 
privacy e data security e 2) danni ai consumatori, inclusi danni reputazionali 
(diffamazione, ecc.). Si compone di 49 "interrogazioni" e 17 richieste di 
documentazione, inclusa ad esempio la richiesta di documenti interni come linee 
guida o “dizionari” (sic) che spieghino che cosa intende OpenAI per: a) "freely 
and openly available data", b) "reinforcement learning from human feedback" e 
c) "hallucination" o "hallucinate".

Tra i molti aspetti interessanti dell'indagine, c'è il fatto che la FTC sembri 
considerare OpenAI direttamente responsabile per i danni eventualmente 
provocati da un prodotto (significativamente chiamato "product" e non 
"service") che permette a terze parti, cioè agli utilizzatori, di generare 
affermazioni false o diffamatorie a loro insaputa. E ciò a dispetto degli 
"avvertimenti" riguardo alle c.d. allucinazioni ecc.

Nella sua impostazione generale, l'investigazione mi sembra inoltre sgomberare 
il campo dalla distinzione tra "input" e "output" su cui si basa molta della 
narrativa AI-innocentista, ovvero l'argomento secondo cui l’utilizzo di 
training data è comunque lecito, indipendentemente dal tipo di dato e dalle 
modalità di utilizzo, mentre è solo a livello dell’output che può sorgere 
qualche responsabilità – eventualmente da “condividere” con l’utilizzatore di 
turno. Nell’impostazione della FTC, invece, la pratica commerciale che presiede 
al prodotto in questione va considerata nel suo insieme,e in relazione agli 
effetti complessivamente provocati sul consumatore.

Infine, alcune alcune delle interrogazioni (ad es. la n. 22) riguardano in 
maniera dettagliata la raccolta e il trattamento di dati personali, con la 
richiesta di specificare le modalità impiegate da Open AI per escludere 
l’impiego di informazioni personali come training data. Qui la FTC da’ 
chiaramente per acquisito che il trattamento di dati personali come training 
data senza consenso sia illegale. Forse una riprova del fatto che i tanto 
vituperati rilievi del Garante italiano non erano così infondati?

Un saluto cordiale,

_______________
Maurizio Borghi
Università di Torino
https://www.dg.unito.it/persone/maurizio.borghi
Co-Director Nexa Center for Internet & Society<https://nexa.polito.it/>


Il giorno gio 13 lug 2023 alle ore 17:40 Daniela Tafani 
<daniela.taf...@unipi.it<mailto:daniela.taf...@unipi.it>> ha scritto:

The FTC is investigating whether ChatGPT harms consumers
The agency’s demand for OpenAI’s documents about AI risks mark the company’s 
greatest U.S. regulatory threat to date
By Cat 
Zakrzewski<https://www.washingtonpost.com/people/cat-zakrzewski/?itid=ai_top_zakrzewskic>
 Updated July 13, 2023 at 10:44 a.m. EDT|Published July 13, 2023 at 6:00 a.m. 
EDT
The Federal Trade Commission has opened an expansive investigation into OpenAI, 
probing whether the maker of the popular ChatGPT bot has run afoul of consumer 
protection laws by putting personal reputations and data at risk.


The agency this week sent the San Francisco company a 20-page demand for 
records about how it addresses risks related to its AI models, according to a 
document reviewed by The Washington 
Post<https://www.washingtonpost.com/documents/67a7081c-c770-4f05-a39e-9d02117e50e8.pdf?itid=lk_inline_manual_4>.
 The salvo represents the most potent regulatory threat to date to OpenAI’s 
business in the United States, as the company goes on a global charm 
offensive<https://www.washingtonpost.com/technology/2023/04/09/sam-altman-openai-chatgpt/?itid=lk_inline_manual_4>
 to shape the future of artificial intelligence policy.

Analysts have called OpenAI’s ChatGPT the fastest-growing consumer app in 
history, and its early success set off an arms race among Silicon Valley 
companies<https://www.washingtonpost.com/podcasts/post-reports/the-ai-arms-race-is-on/?itid=lk_inline_manual_5>
 to roll out competing chatbots. The company’s chief executive, Sam Altman, has 
emerged as an influential figure in the debate over AI regulation, testifying 
on Capitol 
Hill<https://www.washingtonpost.com/technology/2023/05/16/sam-altman-open-ai-congress-hearing/?itid=ap_catzakrzewski&itid=lk_inline_manual_5>,
 dining with lawmakers and meeting with President 
Biden<https://www.washingtonpost.com/technology/2023/05/04/white-house-ai-ceos-meeting/?itid=ap_catzakrzewski&itid=lk_inline_manual_5>
 and Vice President Harris.

Big Tech was moving cautiously on AI. Then came 
ChatGPT.<https://www.washingtonpost.com/technology/2023/01/27/chatgpt-google-meta/?itid=lk_interstitial_manual_6>

But now the company faces a new test in Washington, where the FTC has issued 
multiple 
warnings<https://www.washingtonpost.com/technology/2023/04/25/artificial-intelligence-bias-eeoc/?itid=ap_catzakrzewski&itid=lk_inline_manual_7>
 that existing consumer protection laws apply to AI, even as the administration 
and Congress struggle to outline new 
regulations.<https://www.washingtonpost.com/technology/2023/06/17/congress-regulating-ai-schumer/?itid=ap_catzakrzewski&itid=lk_inline_manual_7>
 Senate Majority Leader Charles E. Schumer (D-N.Y.) has 
predicted<https://www.washingtonpost.com/technology/2023/06/21/ai-regulation-us-senate-chuck-schumer/?itid=lk_inline_manual_7>
 that new AI legislation is months away.

The FTC’s demands of OpenAI are the first indication of how it intends to 
enforce those warnings. If the FTC finds that a company violates consumer 
protection laws, it can levy fines or put a business under a consent 
decree<https://www.washingtonpost.com/technology/2022/09/12/mudge-twitter-ftc-consent-decrees/?itid=lk_inline_manual_10>,
 which can dictate how the company handles data. The FTC has emerged as the 
federal government’s top Silicon Valley cop, bringing large fines against 
Meta<https://www.washingtonpost.com/technology/2019/07/12/ftc-votes-approve-billion-settlement-with-facebook-privacy-probe/?itid=lk_inline_manual_10>,
 Amazon 
<https://www.washingtonpost.com/technology/2023/05/31/amazon-alexa-ring-ftc-lawsuit-settlement/?itid=lk_inline_manual_10>
 and Twitter 
<https://www.washingtonpost.com/technology/2022/05/25/twitter-fine-ftc/?itid=lk_inline_manual_10>
 for alleged violations of consumer protection laws.

The FTC called on OpenAI to provide detailed descriptions of all complaints it 
had received of its products making “false, misleading, disparaging or harmful” 
statements about people. The FTC is investigating whether the company engaged 
in unfair or deceptive practices that resulted in “reputational harm” to 
consumers, according to the document.

The FTC also asked the company to provide records related to a security 
incident that the company disclosed in March when a bug in its systems allowed 
some users to see payment-related information, as well as some data from other 
users’ chat history. The FTC is probing whether the company’s data security 
practices violate consumer protection laws. OpenAI said in a blog post 
<https://openai.com/blog/march-20-chatgpt-outage> that the number of users 
whose data was revealed to someone else was “extremely low.”

OpenAI and the FTC did not immediately respond to requests for comment sent on 
Thursday morning.

News of the probe comes as FTC Chair Lina Khan is likely to face a combative 
hearing<https://www.washingtonpost.com/politics/2023/07/12/tech-giants-racking-up-wins-antitrust-battles/?itid=ap_cristianolima&itid=lk_inline_manual_16>
 Thursday before the House Judiciary Committee, where Republican lawmakers are 
expected to analyze her enforcement record and accuse her of mismanaging 
<https://www.washingtonpost.com/technology/2023/03/09/musk-ftc-house-republicans-twitter/?itid=lk_inline_manual_16>
 the agency. Khan’s ambitious plans to rein in Silicon Valley have suffered key 
losses in court. On Tuesday, a federal judge rejected the FTC’s attempt 
<https://www.washingtonpost.com/technology/2023/07/11/microsoft-activision-ftc-decision/?itid=ap_catzakrzewski&itid=lk_inline_manual_16>
 to block Microsoft’s $69 billion deal to buy the video game company Activision.

The agency has repeatedly warned that action is coming on AI, in speeches, blog 
posts<https://www.ftc.gov/business-guidance/blog/2023/02/keep-your-ai-claims-check>,
 op-eds and news conferences. In a speech at Harvard Law 
School<https://www.ftc.gov/system/files/ftc_gov/pdf/Remarks-to-JOLT-4-1-2023.pdf>
 in April, Samuel Levine, the director of the agency’s Bureau of Consumer 
Protection, said the agency was prepared to be “nimble” in getting ahead of 
emerging threats.

“The FTC welcomes innovation, but being innovative is not a license to be 
reckless,” Levine said. “We are prepared to use all our tools, including 
enforcement, to challenge harmful practices in this area.”

The FTC also has issued several colorful blog posts about its approach to 
regulating AI, at times invoking popular science fiction movies to warn the 
industry against running afoul of the law. The agency has 
warned<https://www.washingtonpost.com/technology/2023/04/25/artificial-intelligence-bias-eeoc/?itid=lk_inline_manual_22>
 against AI scams, using generative AI to manipulate potential customers and 
falsely exaggerating the capabilities of AI products. Khan also participated in 
a news conference with Biden administration officials in April about the risk 
of AI discrimination.

“There is no AI exemption to the laws on the books,” Khan said at that event.

The FTC’s push faced swift pushback from the tech industry. Adam Kovacevich, 
the founder and CEO of the industry coalition Chamber of Commerce, said it’s 
clear that the FTC has oversight of data security and misrepresentation. But he 
said it’s unclear if the agency has the authority to “police defamation or the 
contents of ChatGPT’s results.”

"AI is making headlines right now, and the FTC is continuing to put flashy 
cases over securing results,” he said.

Among the information the FTC is seeking from Open AI is any research, testing 
or surveys that assess how well consumers understand “the accuracy or 
reliability of outputs” generated by its AI tools. The agency made extensive 
demands about records related to ways OpenAI’s products could generate 
disparaging statements, asking the company to provide records of the complaints 
people send about its chatbot making false statements.


The agency’s focus on such fabrications comes after numerous high-profile 
reports of the chatbot producing incorrect information that could damage 
people’s reputations. Mark Walters, a radio talk show host in Georgia sued 
OpenAI for defamation, alleging the chabot made up legal claims against him. 
The lawsuit 
<https://www.courthousenews.com/wp-content/uploads/2023/06/walters-openai-complaint-gwinnett-county.pdf>
 alleges that ChatGPT falsely claimed that Walters, the host of “Armed American 
Radio,” was accused of defrauding and embezzling funds from the Second 
Amendment Foundation. The response was provided in response to a question about 
a lawsuit about the foundation that Walters is not a party to, according to the 
complaint.

ChatGPT also said that a lawyer had made sexually suggestive comments and 
attempted to touch a student on a class trip to Alaska, citing an article that 
it said had appeared in The Washington Post. But no such article existed, the 
class trip never happened and the lawyer said he was never accused of harassing 
a student, The Post reported 
previously<https://www.washingtonpost.com/technology/2023/04/05/chatgpt-lies/?itid=lk_inline_manual_33>.

The FTC in its request also asked the company to provide extensive details 
about its products and the way it advertises them. It also demanded details 
about the policies and procedures that OpenAI takes before it releases any new 
product to the public, including a list of times that OpenAI held back a large 
language model because of safety risks.


The agency also demanded a detailed description of the data that OpenAI uses to 
train its products, which mimic humanlike speech by ingesting text, mostly 
scraped from Wikipedia, Scribd and other sites across the open web. The agency 
also asked OpenAI to describe how it refines its models to address their 
tendency to “hallucinate,” making up answers 
<https://www.washingtonpost.com/technology/2023/05/30/ai-chatbots-chatgpt-bard-trustworthy/?itid=lk_inline_manual_36>
 when the models don’t know the answer to a question.

OpenAI also has to turn over details about how many people were affected by the 
March security incident and information about all the steps it took to respond.

The FTC’s records request, which is called a Civil Investigative Demand, 
primarily focuses on potential consumer protection abuses, but it also asks 
OpenAI to provide some details about how it licenses its models to other 
companies.

Europe moves ahead on AI regulation, challenging tech giants’ 
power<https://www.washingtonpost.com/technology/2023/06/14/eu-parliament-approves-ai-act/?itid=ap_catzakrzewski&itid=lk_interstitial_manual_41>

The United States has trailed other governments in drafting AI legislation and 
regulating the privacy risks associated with the technology. Countries within 
the European Union have taken steps to limit U.S. companies’ chatbots under the 
bloc’s privacy law, the General Data Protection Regulation. Italy temporarily 
blocked<https://www.washingtonpost.com/world/2023/03/31/italy-ban-chatgpt-artificial-intelligence-privacy/?itid=lk_inline_manual_42>
 ChatGPT from operating there due to data privacy concerns, and Google had to 
postpone the launch of its chatbot Bard after receiving requests for privacy 
assessments from the Irish Data Protection Commission. The European Union is 
also expected to pass AI legislation by the end of the year.

There is a flurry of activity in Washington to catch up. On Tuesday, Schumer 
hosted an all-senator briefing with officials from the Pentagon and 
intelligence community to discuss the national security risks of artificial 
intelligence, as he works with a bipartisan group of senators to craft new AI 
legislation. Schumer told reporters after the session that it’s going to be 
“very hard” to regulate AI, as lawmakers try to balance the need for innovation 
with ensuring there are proper safeguards on the technology.

On Wednesday, Vice President Harris hosted a group of consumer protection 
advocates and civil liberties leaders at the White House for a discussion on 
the safety and security risks of AI.

“It is a false choice to suggest that we either can advance innovation or we 
protect consumers,” Harris said. “We can do both.”


https://www.washingtonpost.com/technology/2023/07/13/ftc-openai-chatgpt-sam-altman-lina-khan/

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Maurizio Borghi
Università di Torino
https://www.dg.unito.it/persone/maurizio.borghi
Co-Director Nexa Center for Internet & Society<https://nexa.polito.it/>

My Webex room: https://unito.webex.com/meet/maurizio.borghi
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