On 10/11/24 11:25, chiel via NANOG wrote:
Hi,
I have an handful of Juniper devices (mx204 / QFX5100). I recently
bought a new QFX5110 switch I want to update to a newer software release.
My account on the Juniper website seems to be disabled and therefor I
send an email to customer care. They replied with a form that I have
to fill in. A couple of of the questions are "/$ Revenue Range/", "/#
of Sales Reps/", "/# of Office Locations/". "/Details of potential
opportunities in progress (also Provide)/".
I only filled in the form with my own details (name, email address,
etc..) and said I refused to give information about the other
questions. Juniper (customer care) replied with "/Please note we need
these details to reinstate the account. We can not proceed if the form
is incomplete/. "
I really really really find it disgusting that companies have no
problem asking for this kind of information!! Its not only Juniper but
also other major brands.
I just bought a single switch and I can't update it without sharing
all this information.
I'm I do only one that feels this strongly about this?
Look forward to seeing what happens when HP finally take over...
Mark.
