> On Mar 11, 2024, at 12:54, michael brooks - ESC <michael.bro...@adams12.org> > wrote: > >> It may be a pain in the butt to get Cisco equipment, but their TAC is >> sublime. If something is critical enough, and you push hard enough, Cisco >> will move heaven and earth to solve your issue. > > >This was an amazing laugh on a Monday morning. Thanks! > > O crap, did I miss the sarcasm? >
You did not. I think you have to know the magic incantation to get Cisco TAC to escalate to the magic level.
