Imagine my surprise to see this today since we just reported the IST job issue
yesterday. Fortunately, our response from Meditech was:
Duffy,Bill (MEDITECH) - Jun 19, 2007 - 1754 EDT:
The IST is aborting on a PHA transaction, we're trying to kill a data node but
the "/" prefix is not open. I'll ask PHA apps to take a look.
IST Abort Information for Segment A
Last transaction read from segment C Index number 203905
Seg A Date 07/06/19 Time 16:50:42
OSRN P81OSAL_8KS.05/19/06.16:01:01 Pgm Blk 2586852 Err Blk 2586852
First Line PHA.DRUG.price.update,AD,P5.5.MIS,5.5,05.12.02.1709,"COLOR",
Error Line K(/TF[tf]VV),""^tfVQ,"Def buf V",
Error Location (Decimal) 4238425 (Hex) 40AC59 (Octal) 20126131
Prefixes
# = Closed
$ = A RAD 638R
% = A RAD 481997R
& = Closed
* = C RAF 3N1271R
? = A RAF 1220R
\ = A RAF 46876R
/ = Closed
: = C RAD 3N667R
! = Closed
Moran,Jennifer (MEDITECH) - Jun 19, 2007 - 1803 EDT: Hi Steve - can you
investigate? Tahnk you!
Gehm,Stephen (MEDITECH) - Jun 19, 2007 - 1922 EDT: The IST job on the A machine
is crashing due to a problem transaction from PHA.
PHA DTS 7315 addresses this issue. We need permission to add this change.
Since the IST job is already dead, the only way to correct this, is to add the
change to TEST and LIVE, and restart the IST job.
There really isn't any way for this DTS to be tested by users on site. I will
add this change INHOUSE. Let me know when we have Change Control to add to TEST
and LIVE.
I hope this may be of some help,
Paul
Paul Goedicke
IT Analyst III
Jackson County Memorial Hospital
1200 E.Pecan, Altus, OK 73521
Phone: (580) 477-7485
Fax: (580) 477-7366
Email: [EMAIL PROTECTED]
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Haynes, Dan
Sent: Wednesday, June 20, 2007 8:28 AM
To: MEDITECH-L@MTUsers.com
Subject: Re: [MEDITECH-L] Medical Necessity Requirements Dictionary
We are having this problem also with no help from Meditech.
Dan Haynes
Applications Coordinator
Magnolia Regional Health Center
611 Alcorn Dr
Corinth, MS 38834
662-293-1127
_____
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Carol Higley
Sent: Wednesday, June 20, 2007 7:54 AM
To: Jay Gilmore; MEDITECH-L
Subject: Re: [MEDITECH-L] Medical Necessity Requirements Dictionary
CONTACT MEDITECH!!!!
We have been having this issue for a year or more and have been dealing with
Meditech constantly. They have recently put a group on this because apparently
more of you are contacting them and they realize they are having a problem.
At first they kept blaming our network but finally they are looking at this in
a broader picture.
They will dial in and shadow the jobs but have not come up with much yet. We
either see high CPU or the IST problem when this is happening. Also, have
found many schedule reports running but nothing positive yet.
Good luck.
Carol
Carol L. Higley
Data Systems Analyst
Howard Regional Health System
765-453-8140
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>>> "Jay Gilmore" <[EMAIL PROTECTED]> 6/19/2007 10:05 AM >>>
I am curious if anyone else has problems when during and after the filing of
the MIS Medical Necessity Requirements dictionary.
Our Patient Accounting manager is the one in charge of this dictionary. She
usually updates this dictionary in the middle of the night from home, because
it appears to have such an impact on system functionality. There used to be a
major decrease in response time throughout the system when this dictionary was
filed. This does not appear to be an issue anymore, as the Patient Accounting
manager accidentally filed this dictionary one day last week.
However, it seems that the other MIS dictionaries when the Medical Necessity
Requirements dictionary is filed. I was setting up a user, and then went to
Copy Access Dictionaries, and the new user I set up was not available in the
lookup. I also went to the Nurse Dictionary in NUR to initialize this user
there, and the user was not available in that lookup either. The Patient
Accounting manager also noticed that she had entered a new insurance into the
MIS Insurance dictionary, but was unable to see it in the lookup in one of her
BAR dictionaries.
Not only did these things happen, but the filing of the Medical Necessity
Requirements dictionary generated errors on the caretaker:
BACKGROUND JOB A * IST NOT FUNCTIONING PROPERLY
There were also messages for Job B and D as well. MEDITECH said that
everything was fine. “The CPT dictionary is being updated causing the IST's to
run a bit slower but they are moving. Once this completed the IST's will go
back to idling.”
Does anyone else have problems with this besides us? Has anyone found a
solution to this problem, or does anyone know of a DTS that could possibly
correct this issue? Any responses are greatly appreciated.
Thanks,
Jay Gilmore
Systems Analyst
Crisp Regional Hospital
(229) 276-3173
[EMAIL PROTECTED]
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