On 17.10.2024 at 19:43 L. Mark Stone via mailop <mailop@mailop.org> wrote:

> Back in May at the InboxExpo conference in Atlanta, I was told by a 
> consultant to very large senders that they advise customers to set their 
> DMARC to "p=quarantine" because they had been observing that Microsoft's 
> processing of some emails was causing DKIM failures - in as much as 30% of 
> their customers' email campaigns traffic.
> We didn't discuss the technical details (other than Microsoft's processing 
> altered the emails in such a way as to cause the DKIM fails), but thought 
> that might be helpful to share (possibly related?) as regards the OP's issue 
> with Mimecast, with whom we had numerous difficulties, and whose Partnership 
> we elected not to renew a while back.

I cannot confirm 30%, but when I grep Microsoft DMARC reports for temperror, 
there are hundreds of hits. Nevertheless I don't see why you should change your 
policy because one recipients is unable to reliably operate a DNS client.

Two records from the same DMARC report from the same day:
  <record>
    <row>
      <source_ip>194.127.216.50</source_ip>
      <count>34</count>
      <policy_evaluated>
        <disposition>none</disposition>
        <dkim>pass</dkim>
        <spf>pass</spf>
      </policy_evaluated>
    </row>
    <identifiers>
      <envelope_to>hotmail.com</envelope_to>
      <envelope_from>dm-jobs.com</envelope_from>
      <header_from>dm-jobs.com</header_from>
    </identifiers>
    <auth_results>
      <dkim>
        <domain>dm-jobs.com</domain>
        <selector>dmglobal4</selector>
        <result>pass</result>
      </dkim>
      <spf>
        <domain>dm-jobs.com</domain>
        <scope>mfrom</scope>
        <result>pass</result>
      </spf>
    </auth_results>
  </record>
  <record>
    <row>
      <source_ip>194.127.216.50</source_ip>
      <count>5</count>
      <policy_evaluated>
        <disposition>none</disposition>
        <dkim>fail</dkim>
        <spf>pass</spf>
      </policy_evaluated>
    </row>
    <identifiers>
      <envelope_to>hotmail.com</envelope_to>
      <envelope_from>dm-jobs.com</envelope_from>
      <header_from>dm-jobs.com</header_from>
    </identifiers>
    <auth_results>
      <dkim>
        <domain>dm-jobs.com</domain>
        <selector>dmglobal4</selector>
        <result>temperror</result>
      </dkim>
      <spf>
        <domain>dm-jobs.com</domain>
        <scope>mfrom</scope>
        <result>pass</result>
      </spf>
    </auth_results>
  </record>

--
BR Oliver
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