Am 14.10.24 um 19:00 schrieb Jaroslaw Rafa via mailop:
If you don't want to use the name "spam" for the folder (which, in fact, may
be also misleading for the user - as I have written several times
previously, many users don't look at spam folder at all, as it clearly says
"spam", so they think, why should they look at spam?), then probably the
most adequate name would be "suspicious" - exactly that. Thus the user knows
that it is NOT a trash folder, and it is also NOT a definite spam - there
may be messages there that are wrongly classified and maybe he/she should
look at them.
Yes, but...
Have you ever tried to educate users? Seriously, tuning a spam detection engine to 6-figures accuracy is a breeze in
comparison.
Cheers,
Hans-Martin
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