On 2022-01-10 15:27, Marcel Becker via mailop wrote:
On Mon, Jan 10, 2022 at 2:01 PM Matt Vernhout via mailop
<mailop@mailop.org <mailto:mailop@mailop.org>> wrote:
Also check which email client they are using. For example
Thunderbird, or another plugin, may move mail from the inbox to the
junk folder without the user taking action.
That will not (or rather *should* not) not trigger an ARF report. I'll
double check that.
How would it know the difference if it was Thunderbird, or the user? Or
conversely, what steps should an IMAP user take to report spam properly?
I don't know that there is a good solution here though. Whenever I do a
fresh install or fresh account in Thunderbird and add several accounts I
invariably forget to turn off Thunderbird's miserable internal
filtering, and so it nearly always picks a few legitimate messages to
report as spam.
I'm not sure about the defaults today, but there is at least one
combination of settings that result in the messages being routed to the
Junk folder.
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