Hi list,
I have a customer I send mail to. They want the mail. It's not marketing
or bulk mail. As soon as I received an abuse/antispam report, I stopped
sending mail to the customer.
I told the customer I removed her from email as I interpreted the abuse
report as a request to stop mailing her. She said, "no, I want to keep
receiving these emails and I didn't mark any of them as spam".
But it happened again. The Yahoo anti-spam feedback system is saying an
email we sent her is abuse.
Does anyone have any tips on handling abuse complaints on legit email?
Best,
Douglas
_______________________________________________
mailop mailing list
mailop@mailop.org
https://list.mailop.org/listinfo/mailop
