I did talk to an individual some years back – yes, at a bar, believe it or not – who sincerely believed that the “junk” folder was a place where he could archive all his email that he wanted to keep but didn’t want to clutter his inbox.
From: mailop <mailop-boun...@mailop.org> on behalf of Zack Aab via mailop <mailop@mailop.org> Date: Saturday, 6 February 2021 at 4:58 AM To: mailop@mailop.org <mailop@mailop.org> Subject: Re: [mailop] [E] Re: Some Days I think that Gmail isn't even trying to stop outbound spam.. Although I'm not terribly qualified to comment on Gmail's policies or design decisions, I thought I'd throw in an anecdote about the "Report Spam" user experience: A random guy I talked to in a bar (it was a work trip, he asked why I was in town, etc) told me that he used the "Report Phishing" function in Gmail as a (his words) "Super Spam Report" for when he was particularly annoyed at a marketing email or sender. I think he is an example that even with clear and simple labels like "Report Phishing" vs "Report Spam," if the user can't _see_ what happens when they click a button, they're going to decide for themselves what that button does...or something like that... :-) Zack Aab On Fri, Feb 5, 2021 at 5:24 PM Marcel Becker via mailop <mailop@mailop.org<mailto:mailop@mailop.org>> wrote: On Fri, Feb 5, 2021 at 12:58 Jay Hennigan via mailop <mailop@mailop.org<mailto:mailop@mailop.org>> wrote: Simply changing "Junk" to "Report as spam" would help a lot. Unfortunately no, it would not. - Marcel _______________________________________________ mailop mailing list mailop@mailop.org<mailto:mailop@mailop.org> https://list.mailop.org/listinfo/mailop
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