On 2/5/21 1:44 PM, Jay Hennigan via mailop wrote:
I blame the big webmail providers for this. The "Delete" and "Junk" buttons are too similar in the UI. Simply changing "Junk" to "Report as spam" would help a lot.
I don't think the label will make much difference.Changing the effort involved /might/ make a difference. E.g. have delete be a one click action and report be a two click action vi a confirmation (blocking modal) dialog box.
Aside: The confirmation dialog box might also provide an opportunity to provide other options like "This message appears to be from a mailing list, would you like to unsubscribe? [Yes, unsubscribe] / [No, report...]".
Incentivize the more proper operation, delete. De-incentivize the less proper operation, report.
-- Grant. . . . unix || die
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