On 21/01/2021 14:38, Gregory Heytings via mailop wrote:
That's orthogonal to the point at hand. The point is that honest
customers can have their WordPress website hacked. This might indeed
happen because of apathy on the part of that customer, but a server
provider cannot do anything to detect customers that do not upgrade
their website regularly enough. The product they sell is a bare
machine in a datacenter.
Indeed. But when we've had abuse reports against our data centre IP
addresses, we've immediately had an email from our hosting provider
demanding to know why. If they don't get a quick response to that,
they're on the phone to us.
I suspect some hosting providers aren't as diligent (possibly because
they charge so little that they can't afford staff to handle it,
possibly because they don't care as long as they are paid)
Either option is valid for the hosting provider, but the apathetic
hosting providers shouldn't be surprised when their reputation is
tarnished, and the customers should possibly be more careful about which
hosting providers they choose to use if they care about their server's
reputation (as they need to if trying to send email)
--
Paul
Paul Smith Computer Services
supp...@pscs.co.uk - 01484 855800
--
Paul Smith Computer Services
Tel: 01484 855800
Vat No: GB 685 6987 53
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