Hello,

We're currently having some major issues with our IPs being blacklisted
by Microsoft. I'm signed up for the SNDS and a huge amount of our IPs
are "blocked due to user complaints or other evidence of spamming".

It's fairly easy to have the IPs delisted by filling out the "Sender
Information for Outlook.com Delivery" form that Microsoft provides.
However, that only allows up to a /24 to be delisted at a time, which
means it is going to take a very long time to delist all of our ranges.

Also, that doesn't actually address the underlying issue. Obviously spam
isn't being sent from all of those IPs, but there has to be some reason
Microsoft is listing them all.

Is this something anybody here has experienced? Better yet, is there
somebody from Microsoft who could have a quick look at this and give me
some insight into the underlying issue? I've been attempting to contact
Microsoft for a while now and only ever get canned responses (if at all).

Any tips or help would be greatly appreciated, thanks.

Kind regards

Bastiaan van den Berg

Hetzner Online GmbH

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