Great, glad to hear that was it. Cheers, Andrew
Andrew D. Wingle Principal Delivery Strategist 717-627-4528 x318 717-625-7857 direct awin...@listrak.com<mailto:awin...@listrak.com> www.listrak.com<http://www.listrak.com/> From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Miles Fidelman Sent: Wednesday, June 29, 2016 4:47 PM To: mailop@mailop.org Subject: Re: [mailop] looking for contact at / info about comcast fbl - follow-up On 6/29/16 4:02 PM, Andrew Wingle wrote: Hi Miles, on the whim of asking a stupid question, do you have any filtering in place that might be stripping attachments for the inbound complaints? Not at all stupid - you just solved my problem. Every ARF complaint we receive from Comcast has the original message attached as well as the original headers. They do change some parts such as the Original To address but other than that everything I need remains. The original Message-ID header that I tagged on the message is available as well. Below is an example ARF that I received from Comcast. For obvious reasons I did not include the message data, which is the originally sent message, attached to the ARF. That's a critical piece of information. I'm no kicking myself - color me embarrassed. I didn't THINK I was doing any filtering - the last time I received an FBL report (from AOL), it had all the right information. But... just before going off to check my spamassassin config, I realized that I recently switched email clients. It turns out that Thunderbird's header-view settings apply to attachments - so it's been blithely filtering out all the header information. Changing to view>headers>all solves everything. Thank You!!! Miles -- In theory, there is no difference between theory and practice. In practice, there is. .... Yogi Berra
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