Hi Folks,
I run a bunch of small, opt-in email lists for local community groups.
Lately, there seems to be someone on one of our lists who confuses their
"mark as spam" button for their delete key - generating a steady stream
of abuse notices from Comcast.
Unfortunately, it seems like Comcast's FBL does not include enough
information to track a report back to it's originator - notably, the
copy of a message, included with the abuse report, omits both the
recipient-id and the message-id.
Is there anybody here from Comcast mail operations who can provide some
guidance as to how to identify the originator of an abuse report, so I
can remove them from the list(s)?
Thanks,
Miles Fidelman
--
In theory, there is no difference between theory and practice.
In practice, there is. .... Yogi Berra
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