Just some thoughts from someone who's actually in software development professionally. Even if you're convinced that the beta testers have found a bug and that Apple is squashing it, report it anyway. Occasionally, it helps set bug priority if developers know how many people are seeing the bug. Something that is only occasionally reproduceable and has been reported only once or twice is not going to get the same priority as something that's easily reproduceable and affects thousands. Bug reports do not need to contain effusive praise. Yes, Apple has included a free screen reader in-box. Odds are they already know this. Not heaping praise upon them for what they have done will not, as I've heard some speculate (though not on this list) cause them to, let's face it, waste months and months of developer hours, break contracts with third party providers, and delay their next release just to remove VoiceOver and give those blind ingrates a spanking. We're usually a thick-skinned bunch, and I can assure you that no bug I've encountered, even when reported by external customers, has contained a hymn of praise. What we do like is steps you went through to reproduce the bug. This includes "enable VoiceOver", possibly even including how to do so. If nothing else, it may save the developer who has never used VoiceOver in their lives a bit of time by looking up the key sequence in whatever internal knowledge base Apple uses. I've even gone so far when filing iOS bugs as to reproduce the bug on camera for them, attaching it as a QuickTime movie. Even with the company I work for and the people that contract us, bug reports occasionally contain screenshots. Again--if you can't provide screenshots or demos, detailed repro instructions will work just as well. Soapbox mode off. And no, I am not an Apple employee although, in the interest of full disclosure, I did previously work for the other guys over in Redmond. And no, our bug reports also didn't include how much our external customers ostensibly hated our products and wanted us destroyed, either.
-Chris- On Jul 31, 2012, at 5:49 AM, Chris Moore <apple.geek.ch...@gmail.com> wrote: > I have found a number of bugs, and they are all fairly minor, no show > stoppers. I am sure many of the bugs were identified by the beta testers, > but if Apple weighted for every single bug to be squashed then the thing > would never get out of the door. instead of bitching, report the issues to > Apple. > > Let's look at Blackberry for example, where is their Blackberry 10 operating > system? Oh right, yeah, they are waiting to release it once it is finally > feature rich and bug free. See you in 2014 RIM or will it be RIP? > > Let's remember that Apple will spend the next 12 months fixing any major > issues with Mountain Lion, is not just dumped in your lap to never be > updated. So if you have concerns or issues, then let Apple know about it > directly. > > Our energy would be best spent on making VoiceOver great, not tearing it > apart. > > Narrator for Windows anyone? > > Chris > > > On 31 Jul 2012, at 11:15, Christopher-Mark gilland <clgillan...@gmail.com> > wrote: > >> Hear ye, hear ye! >> >> I couldn't agree more. That mail had me constantly over and over again, >> saying? Drama, drama, drama! >> >> O, K, are there some bugs, yeah, granted I really haven't found any, but >> that isn't to say I won't eventually. The point is, give Apple a break for >> God sake, and before you accuse any beta tester saying, it's too buggy, why >> did you all let the bugs come through... OK, Mister or Misses Smarty-Pants? >> why don't we give you the source code to OSX and see what you! can do! In >> other words, in less blunt terms, the beta testers also are human. Just >> because someone is on the dev beta team does not make them infalible. They, >> like you and myself are human. So cut out the bashing please. I agree. >> It's ok to complain, but do so construtively. >> >> Chris. >> >> ----- Original Message ----- From: "Kawal Gucukoglu" <kawa...@me.com> >> To: <macvisionaries@googlegroups.com> >> Sent: Tuesday, July 31, 2012 4:42 AM >> Subject: Re: Very Disappointed with Mountain Lion >> >> >> Hello All. >> >> Now what I might say may be something that people may not like but I am one >> for plain speaking and will not mince my words. However, this is my opinion. >> >> People say that they may be disappointed with one thing or another and it is >> their right to do so of course. >> >> But when anything new is released, there is going to be bugs etc as I have >> been a beta tester and know how hard people work to get a product into shape. >> >> So rather than people complaining as people seem to do, why not just send >> your concerns to Apple Accessibility and rather than bashing a product work >> with them to improve a producct? It would be so positivve to do that and >> sit and be passive about things as everyone would make a difference. If >> everything was plain sailing, life would be dull. So chill and think to do >> something positive. >> >> Kawal. >> >> On 31 Jul 2012, at 04:41 AM, James Mannion <mannion...@gmail.com> wrote: >> >>> And when the accessible web browsing experience on the mac at least >>> matches windows, I'll buy it. busy busy busy, can't handel large >>> amounts of text, ignores this and that on the page, the entire web >>> thing was why I gave up on the mac thing and sold my mac mini. To do >>> the web on the mac you have to put on those rose colored glasses that >>> view everything from a pro Apple perspective and you can't require >>> that it gets the job done. >>> >>> Jim >>> >>> On 7/30/12, Brian Fischler <blindga...@gmail.com> wrote: >>>> Been reading all these posts the last few days about how amazed >>>> everyone is with Mountain Lion, and not sure what all the amazement >>>> iss about. >>>> >>>> It only took three days as I just had to use the Force Quit for >>>> Safari, and all it took was actually trying to login to my Yahoo >>>> Fantasy Baseball Page. I pulled it up and first the first time ever >>>> got a cookie message that said my safari cookie had expired, after I >>>> got out of that window safari did nothing but Busy Busy Busy for the >>>> better part of ten minutes before I went to force quit. >>>> >>>> I already had been very unimpressed with Mountain Lion between the VO >>>> space bar not properly selecting items I clicked on to the features >>>> being very blah Seriously dictation is useless for anyone who knows >>>> how to type. The notification center is useless especially if you keep >>>> Night Owl open like I do to Tweet, and Imessage, I'm sorry but I fail >>>> to see the point as most of us have our Iphone sitting right next to >>>> us. I hate to be so negative, but considering how many people were >>>> bashing Lion which didn't have that many problems, I fail to see where >>>> the significant upgrade is. >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>> To unsubscribe from this group, send email to >>>> macvisionaries+unsubscr...@googlegroups.com. >>>> For more options, visit this group at >>>> http://groups.google.com/group/macvisionaries?hl=en. >>>> >>>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> To unsubscribe from this group, send email to >>> macvisionaries+unsubscr...@googlegroups.com. >>> For more options, visit this group at >>> http://groups.google.com/group/macvisionaries?hl=en. >>> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To post to this group, send email to macvisionaries@googlegroups.com. >> To unsubscribe from this group, send email to >> macvisionaries+unsubscr...@googlegroups.com. >> For more options, visit this group at >> http://groups.google.com/group/macvisionaries?hl=en. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To post to this group, send email to macvisionaries@googlegroups.com. >> To unsubscribe from this group, send email to >> macvisionaries+unsubscr...@googlegroups.com. >> For more options, visit this group at >> http://groups.google.com/group/macvisionaries?hl=en. >> > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to macvisionaries@googlegroups.com. > To unsubscribe from this group, send email to > macvisionaries+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. 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