Going by the model Apple has devised, I assume the accessibility of an app 
falls on the shoulders of the developers. 
On May 6, 2010, at 11:26 PM, olivia norman wrote:

> Also, I wonder who's responsibility it is to intigrate access into apps? Is 
> it Apple's? The developers?
> John also makes great observations about defining accessibility and what 
> apple should do regarding this!
> Olivia
> On May 6, 2010, at 11:06 PM, John J Herzog wrote:
> 
>> I see a problem with this philosophy. Different people view accessibility in 
>> different ways. For instance, some people would not consider the workout 
>> application posted to this list accessible because of a few unlabeled 
>> buttons. Others would be fine with it. Similarly, I have a few games on the 
>> IPod, where the introductory screens work with voiceover, and then you turn 
>> it off to play the actual game. Action bowling comes to mind. 
>> What is apple to do? How should they define accessibility? Do they give all 
>> who complain refunds, even though some complaints are more genuine and 
>> reasonable than others? Do they say that, if a certain number of buttons 
>> aren't labeled, the app is inaccessible? Do they say that, if you cannot 
>> play a game with voiceover on, then all blind people should get their money 
>> back? 
>> I know that it sucks to pay for apps which are unusable by and large. But 
>> this accessibility criteria for refunds on apps is going to cause a lot of 
>> problems. And, more importantly, I worry that if we have people constantly 
>> holding apple to different standards of "accessibility", it might sideline 
>> any further efforts they put into improving the platform for blind users. 
>> Let's not shoot ourselves in the foot here. 
>> 
>> John 
>> 
>> On May 6, 2010, at 6:39 PM, Bryan Smart wrote:
>> 
>>> Absolutely.
>>> 
>>> Anyone on the list with an iPhone, iPad, or iPod Touch, please write to 
>>> complain. It isn't write for Apple to not give us info about an app's 
>>> accessibility, give us no way to evaluate that accessibility for ourselves, 
>>> force us to buy the app in order to find out, and then deny us a refund if 
>>> it isn't accessible. We should either be given a way to know how accessible 
>>> an app is in advance, or be given the option of a refund if we find that an 
>>> app isn't accessible after purchasing it.
>>> 
>>> Bryan
>>> 
>>> -----Original Message-----
>>> From: macvisionaries@googlegroups.com 
>>> [mailto:macvisionar...@googlegroups.com] On Behalf Of Cara Quinn
>>> Sent: Thursday, May 06, 2010 6:29 PM
>>> To: macvisionaries@googlegroups.com
>>> Subject: Re: Accessible iPhone/iPad apps and refunds
>>> 
>>> 
>>> Hi Bryan;
>>> 
>>> I for one, agree with you whole-heartedly. I've actually been in touch with 
>>> Apple about this in the past, and my contacts also felt it would be a good 
>>> idea, however, as yet nothing has seemingly happened with it. 
>>> 
>>> I'd encourage you and anyone else interested to email 
>>> accessibil...@apple.com with these concerns / suggestions. 
>>> 
>>> I know this sounds like a blow-off, but it really isn't! lol! I think more 
>>> of us just need to be nicely and politely making these points heard, that's 
>>> all, and that email addie is the best way I know, to do it. <smile> 
>>> 
>>> Anyway, I'd surely like this situation to improve as well. Thanks so much 
>>> for posting!!!...
>>> 
>>> SMiles,
>>> 
>>> Cara :)
>>> ---
>>> View my Online Portfolio at:
>>> 
>>> http://www.onemodelplace.com/CaraQuinn
>>> 
>>> Follow me on Twitter!
>>> 
>>> https://twitter.com/ModelCara
>>> 
>>> On May 6, 2010, at 1:29 PM, Bryan Smart wrote:
>>> 
>>> Hi.
>>> 
>>> There are so many apps available. As we know, some are completely 
>>> accessible, some are accessible with some workarounds, and some not at all.
>>> 
>>> With free apps, this isn't a problem. You install them, check them out, 
>>> and, if they aren't accessible, you can just delete them.
>>> 
>>> With paid apps, though, the situation is different. There are some 
>>> accessibility reviews of some apps, but only a fraction of what's 
>>> available. Since hardly any of the apps offer demos, we must buy the app, 
>>> and risk that the purchase will be wasted on an app that we can't even use. 
>>> When the app only costs $0.99, like some iPhone apps, that isn't so bad, 
>>> but iPad apps can cost $5, $10, and even more in some cases.
>>> 
>>> I think that Apple should take some small steps to accommodate us. Not only 
>>> is it a sorry situation when one of us purchases an app that we discover to 
>>> be inaccessible, but, for some people, having a few such experiences will 
>>> trim back on their willingness to push that buy button in the future. 
>>> Pressing the buy button should not feel like a roll of the dice.
>>> 
>>> I suggest:
>>> 
>>> 1. The App Store should provide some way for people to rate the 
>>> accessibility of an app. A 5 star system, similar to how apps are rated in 
>>> general might be nice.
>>> 
>>> 2. There should be some way that customers can optionally restrict the App 
>>> Store to showing only accessible applications. If people would like to 
>>> explore new apps, that's fine, but, if they just want to look at what is 
>>> known to be accessible, they should have that option.
>>> 
>>> 3. Customers should be able to receive refunds for apps that they can't 
>>> use. Since the app store provides no indication of how accessible a program 
>>> is, and there is usually no way to try the program first, we should be able 
>>> to get a refund if we can't use our purchase.
>>> 
>>> What do you all think? What can be done? I've purchased a few apps that are 
>>> completely inaccessible. For example, I purchased Korg Electribe, a beat 
>>> making program, for $10. Can't use it at all.
>>> 
>>> Bryan
>>> 
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>> 
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