Hi,

That is why I suggested a rating system with categories.  For example, labeled 
buttons would be one of the criteria for the rating system.  Let the users 
define accessibility by essentially voting on a few general components that 
make up over all accessibility for an iPhone app. 
On May 6, 2010, at 11:06 PM, John J Herzog wrote:

> I see a problem with this philosophy. Different people view accessibility in 
> different ways. For instance, some people would not consider the workout 
> application posted to this list accessible because of a few unlabeled 
> buttons. Others would be fine with it. Similarly, I have a few games on the 
> IPod, where the introductory screens work with voiceover, and then you turn 
> it off to play the actual game. Action bowling comes to mind. 
> What is apple to do? How should they define accessibility? Do they give all 
> who complain refunds, even though some complaints are more genuine and 
> reasonable than others? Do they say that, if a certain number of buttons 
> aren't labeled, the app is inaccessible? Do they say that, if you cannot play 
> a game with voiceover on, then all blind people should get their money back? 
> I know that it sucks to pay for apps which are unusable by and large. But 
> this accessibility criteria for refunds on apps is going to cause a lot of 
> problems. And, more importantly, I worry that if we have people constantly 
> holding apple to different standards of "accessibility", it might sideline 
> any further efforts they put into improving the platform for blind users. 
> Let's not shoot ourselves in the foot here. 
> 
> John 
> 
> On May 6, 2010, at 6:39 PM, Bryan Smart wrote:
> 
>> Absolutely.
>> 
>> Anyone on the list with an iPhone, iPad, or iPod Touch, please write to 
>> complain. It isn't write for Apple to not give us info about an app's 
>> accessibility, give us no way to evaluate that accessibility for ourselves, 
>> force us to buy the app in order to find out, and then deny us a refund if 
>> it isn't accessible. We should either be given a way to know how accessible 
>> an app is in advance, or be given the option of a refund if we find that an 
>> app isn't accessible after purchasing it.
>> 
>> Bryan
>> 
>> -----Original Message-----
>> From: macvisionaries@googlegroups.com 
>> [mailto:macvisionar...@googlegroups.com] On Behalf Of Cara Quinn
>> Sent: Thursday, May 06, 2010 6:29 PM
>> To: macvisionaries@googlegroups.com
>> Subject: Re: Accessible iPhone/iPad apps and refunds
>> 
>> 
>> Hi Bryan;
>> 
>> I for one, agree with you whole-heartedly. I've actually been in touch with 
>> Apple about this in the past, and my contacts also felt it would be a good 
>> idea, however, as yet nothing has seemingly happened with it. 
>> 
>> I'd encourage you and anyone else interested to email 
>> accessibil...@apple.com with these concerns / suggestions. 
>> 
>> I know this sounds like a blow-off, but it really isn't! lol! I think more 
>> of us just need to be nicely and politely making these points heard, that's 
>> all, and that email addie is the best way I know, to do it. <smile> 
>> 
>> Anyway, I'd surely like this situation to improve as well. Thanks so much 
>> for posting!!!...
>> 
>> SMiles,
>> 
>> Cara :)
>> ---
>> View my Online Portfolio at:
>> 
>> http://www.onemodelplace.com/CaraQuinn
>> 
>> Follow me on Twitter!
>> 
>> https://twitter.com/ModelCara
>> 
>> On May 6, 2010, at 1:29 PM, Bryan Smart wrote:
>> 
>> Hi.
>> 
>> There are so many apps available. As we know, some are completely 
>> accessible, some are accessible with some workarounds, and some not at all.
>> 
>> With free apps, this isn't a problem. You install them, check them out, and, 
>> if they aren't accessible, you can just delete them.
>> 
>> With paid apps, though, the situation is different. There are some 
>> accessibility reviews of some apps, but only a fraction of what's available. 
>> Since hardly any of the apps offer demos, we must buy the app, and risk that 
>> the purchase will be wasted on an app that we can't even use. When the app 
>> only costs $0.99, like some iPhone apps, that isn't so bad, but iPad apps 
>> can cost $5, $10, and even more in some cases.
>> 
>> I think that Apple should take some small steps to accommodate us. Not only 
>> is it a sorry situation when one of us purchases an app that we discover to 
>> be inaccessible, but, for some people, having a few such experiences will 
>> trim back on their willingness to push that buy button in the future. 
>> Pressing the buy button should not feel like a roll of the dice.
>> 
>> I suggest:
>> 
>> 1. The App Store should provide some way for people to rate the 
>> accessibility of an app. A 5 star system, similar to how apps are rated in 
>> general might be nice.
>> 
>> 2. There should be some way that customers can optionally restrict the App 
>> Store to showing only accessible applications. If people would like to 
>> explore new apps, that's fine, but, if they just want to look at what is 
>> known to be accessible, they should have that option.
>> 
>> 3. Customers should be able to receive refunds for apps that they can't use. 
>> Since the app store provides no indication of how accessible a program is, 
>> and there is usually no way to try the program first, we should be able to 
>> get a refund if we can't use our purchase.
>> 
>> What do you all think? What can be done? I've purchased a few apps that are 
>> completely inaccessible. For example, I purchased Korg Electribe, a beat 
>> making program, for $10. Can't use it at all.
>> 
>> Bryan
>> 
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