Hi anouk,

We have some of these similar problems here with our equipment  
funding.  Unfortunately the nature of the computer market is this.   
The average consumer wants to spend as little as possible on a  
computer, even if that means they will be buying a new computer once a  
year.  Consumers who want a high end computer that will last them 3  
years are a niche market.  This is especially when you consider that  
businesses who buy in bulk take the mass market approach.  Those guys  
are even worse.  Sure, They may buy 1000 computers every year or two,   
But they want to get a $600 computer for $400, and they still want fat  
warrantees on them.  When you build things cheep to undercut the other  
guys so you can sell more units and kater to the market, you get  
oodles of breakdowns and have to spend a bundle on service if you cant  
convince the buyer to just go out and get a new one.

People like us who want well built systems to last us absorb the cost  
of servicing the cheep laptops.  This is much the same principal as  
voiceover.  Every one who buys a mac contributes to the development of  
voiceover, even though %95 of mac users have no infernal use for it  
what-so-ever.

There is not a company here in north america who has a standard laptop  
warrantee longer than one year, for all the reasons stated above.   
Even Asus, which puts 3 years standard on it's desktop componants and  
builds superb quality laptops here, only provides one year on their  
laptop systems.  So our funding has to last for 5 years.  The best  
warrantee we can do is 3 years.  And we will be lucky if we still have  
a nice computer at the end of the day because they are just built  
cheep.  It's a real tough situation for resellers and funding  
authorizers, and it's terribly frustrating for clients.

Here in North America, Apple is pretty competative with products lit  
dell studio and some of the mid range asus stuff.  The real money  
saver of an apple is the bsiness of not having to provide a screen  
reader.  Unfortunately we're duel booting windows on these products  
and providing jaws or window-eyes any way because many of our people  
already have so much money invested that they don't want to just ditch  
their abominably high priced windows kit.  So that kind'a defeats the  
purpose a bit but it will get there.

Best,
erik burggraaf
A+ certified technician and user support consultant.
Phone: 888-255-5194
Email: e...@erik-burggraaf.com

On 2009-11-04, at 3:49 AM, anouk radix wrote:

>
> Hello, I know that there are some unattached braille display
> developers around, meaning that their braille displays are not linked
> to screenreader software to windows. Lately I have been thinking about
> how cool it would beif they could do a package deal on their braille
> display and a mac laptop. In the netherlands if you are a schoolgoing
> child or a student you get both a laptop, a screenreader and a braille
> display from the state (actually the uwv, a company run by the state)
> if you are a working person then your employer can ask the uwv for a
> screenreader and a braille display and if you need stuff for home use
> you need to ask your insurance company. So it owuld be really
> beneficial for the uwv to have an option like the mac that would be a
> lot cheaper then the options by optelec (bc640+hal) or freedom
> scientific (i think their braille display is called focus and they of
> course develop jaws) plus probbably a toshiba laptop. At least the
> free developers could spread the know how about the mac system and
> maybe translate stuff provide dutch support etc. I was planning to
> write some people about this when I suddenly realized something. 1.
> apple seems to be the sole distributor of macbooks etc and most
> importantly 2. the very meager standard warranty and very high price
> to buy more. If you get a laptop as a blind student in nl then you
> have to use it for at least 3 years before you ask for a new one,
> after 3 years you can ask for a new laptop and sometimes even a new
> braille display although that term used to be 5 ears. So it is common
> practice for companies to deliver the laptop with 3 years of warranty
> so that has to be included in the total price.
> I really hope that in the future apple iwll include more then 1 year
> of warranty because on a lot of proiducts in europe you have AT LEAST
> 2 years warranty as standard and at no extra cost.
> Greetings, Anouk
>
> >


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