I'd like to hear that story if you please...
-----Original Message----- From: macvisionaries@googlegroups.com [mailto:macvisionar...@googlegroups.com] On Behalf Of erik burggraaf Sent: Wednesday, November 04, 2009 6:24 PM To: macvisionaries@googlegroups.com Subject: Re: apple warranty That has been my personal experience. Although I have had both good and bad experiences of most companies, the good experience of apple has far outstripped anything I've gotten from any other company. I know I've told my deep frier oil story numerous times on the list. It never gets old for me, so if you're not sick of hearing it, let me know and I'll relate it again. I'd say that here in North america at least, apple is followed closely by asus. Dell, hp, and toshiba support are extremely hit and miss. Toshiba support used to be abominable. fortunately they have made some strides since I owned one, but I won't go back. Acer support should be a lot worse than it is considering the astonishing array of cheep laptops they put out, but my acer experience has been pretty good over all. Systemax had pretty good phone support, but they took my laptop for 6 weeks and sent it back still broken, so I'm disinclined to recomend them to anyone. Apple just blows most of these people out of the water on service though. You hear of the ocasional bad experience, but over all it's just amazingly good. Best, erik burggraaf A+ certified technician and user support consultant. Phone: 888-255-5194 Email: e...@erik-burggraaf.com On 2009-11-04, at 4:33 PM, Dan Eickmeier wrote: > > I think what you're paying for more in the cost of a mac is better > support. I'd heard some stats suggesting that the tech support that > companies like Del, HP, and other PC manufacturers provided was lower > in quality to that of Apple. > On Nov 4, 2009, at 3:49 AM, anouk radix wrote: > >> >> Hello, I know that there are some unattached braille display >> developers around, meaning that their braille displays are not linked >> to screenreader software to windows. Lately I have been thinking >> about >> how cool it would beif they could do a package deal on their braille >> display and a mac laptop. In the netherlands if you are a schoolgoing >> child or a student you get both a laptop, a screenreader and a >> braille >> display from the state (actually the uwv, a company run by the state) >> if you are a working person then your employer can ask the uwv for a >> screenreader and a braille display and if you need stuff for home use >> you need to ask your insurance company. So it owuld be really >> beneficial for the uwv to have an option like the mac that would be a >> lot cheaper then the options by optelec (bc640+hal) or freedom >> scientific (i think their braille display is called focus and they of >> course develop jaws) plus probbably a toshiba laptop. At least the >> free developers could spread the know how about the mac system and >> maybe translate stuff provide dutch support etc. I was planning to >> write some people about this when I suddenly realized something. 1. >> apple seems to be the sole distributor of macbooks etc and most >> importantly 2. the very meager standard warranty and very high price >> to buy more. If you get a laptop as a blind student in nl then you >> have to use it for at least 3 years before you ask for a new one, >> after 3 years you can ask for a new laptop and sometimes even a new >> braille display although that term used to be 5 ears. So it is common >> practice for companies to deliver the laptop with 3 years of warranty >> so that has to be included in the total price. >> I really hope that in the future apple iwll include more then 1 year >> of warranty because on a lot of proiducts in europe you have AT LEAST >> 2 years warranty as standard and at no extra cost. >> Greetings, Anouk >> >>> > > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to macvisionaries@googlegroups.com To unsubscribe from this group, send email to macvisionaries+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en -~----------~----~----~----~------~----~------~--~---
