Chris,
I did try using alt tab to go between the finder and mail, which were the two 
open apps.  It didn’t work.  So, I am assuming that the keys just don’t work, 
rather then them being switched.
I am aware that with non mac keyboards, the command and option keys can get 
switched around. If this does happen, is there a way to remap them to the  mac 
ones?  This is, of course, assuming I can get the stupid keyboard working on my 
desk top machine?
Thanks!
Cait

On May 7, 2014, at 3:50 PM, 'Chris Blouch' via MacVisionaries 
<macvisionaries@googlegroups.com> wrote:

> I haven't been following all of this thread but a common issue with non-Apple 
> keyboards is the command and option keys get swapped. So when you say the VO 
> keys didn't work, you might want to try control+command instead of 
> control+option to test if those keys have shifted around.
> 
> CB
> 
> On 5/7/14, 3:42 PM, Caitlyn and Maggie wrote:
>> Hi,
>> Yes, I've tried other keyboards and they get recognized.
>> 
>> I did try this particular one with my mac air as well and got the keyboard 
>> assistant.  I went through the assistant and after I followed all the 
>> prompts, it said that the keyboard was ready to use. However, when I tried 
>> to use it, not all of the keys were recognized.  For example, I was unable 
>> to use the vo keys.
>> 
>> I haven't tried resetting the pram on my imac yet, so I might try that.
>> 
>> At this point, I am beginning to think that wanting an ergonomic keyboard 
>> might just be too much trouble.
>> boo.
>> Cait
>> 
>> On May 6, 2014, at 8:17 PM, Doug Lawlor <doug.law...@gmail.com> wrote:
>> 
>>> Hi Cait,
>>> This all sounds very strange. I have a late 2009 white Macbook and when I 
>>> plug inan external keyboard I get the setup assistant here. Your keyboard 
>>> may be the problem. Have you tried a different keyboard on your iMac ? What 
>>> happens then?
>>> 
>>> Doug
>>> 
>>> 
>>> Sent from my iPhone
>>> 
>>>> On May 3, 2014, at 4:08 PM, Caitlyn and Maggie <caitlyn.furn...@gmail.com> 
>>>> wrote:
>>>> 
>>>> Hi Doug,
>>>> My i mac is a 2010 imac, i7, 16 g of ram, if that makes any difference.  
>>>> I'm running mavericks, 10.9.2 or whatever the latest incarnation is at the 
>>>> moment.
>>>> 
>>>> I have tried everything I can think of to get this blasted keyboard to 
>>>> work!
>>>> 
>>>> I read an an article yesterday teling how to go into the user library and 
>>>> get rid of a particular plist file, which I did, but that only helped 
>>>> somewhat.  The file was com.apple.hitoolbox.  After I got rid of that and 
>>>> rebooted, some keys were recognized, but not as what they were supposed to 
>>>> do.  For example, command tab would move right, like the right arrow.
>>>> 
>>>> Just as an aside, I did plug the keyboard into my new mac air that I just 
>>>> got for Christmas and got the keyboard assistant.  AFter it claimed that 
>>>> the keyboard was recognized and said I could use the keyboard, again, the 
>>>> keyboard wasn't working as expected.  vo right arrow was acting like 
>>>> enter, for example.
>>>> 
>>>> Perhaps this microsoft keyboard is just wanky or something!
>>>> I sure wish it would work, because it's comfy to type on..  But it's not 
>>>> worth the hassle  unless I can figure out something relatively soon..
>>>> Thanks for any help!
>>>> Cait
>>>> 
>>>>> On May 3, 2014, at 3:52 PM, Doug Lawlor <doug.law...@gmail.com> wrote:
>>>>> 
>>>>> What version of Mac OS are you running? How old is your iMac?
>>>>> 
>>>>> Doug
>>>>> 
>>>>> Sent from my iPhone
>>>>> 
>>>>>> On May 2, 2014, at 2:48 PM, Caitlyn and Maggie 
>>>>>> <caitlyn.furn...@gmail.com> wrote:
>>>>>> 
>>>>>> At  an office supply store near me.  It's called Beatty's Basics.
>>>>>> Any ideas as to my question?
>>>>>> Cait
>>>>>> 
>>>>>>> On May 2, 2014, at 2:14 PM, Isaac Hebert <isaac.heb...@gmail.com> wrote:
>>>>>>> 
>>>>>>> Wheir did you get the keyboard from?
>>>>>>> 
>>>>>>> Sent from my iPhone
>>>>>>> 
>>>>>>>> On May 2, 2014, at 12:31 PM, Caitlyn and Maggie 
>>>>>>>> <caitlyn.furn...@gmail.com> wrote:
>>>>>>>> 
>>>>>>>> Hi,
>>>>>>>> I just bought an ergonomic keyboard that's supposed to work with my i 
>>>>>>>> mac.  the tech guy tried it out on his mac at the store and it worked.
>>>>>>>> 
>>>>>>>> when I got it home and plugged it into my machine, my machine acted 
>>>>>>>> like nothing was plugged into it at all.
>>>>>>>> 
>>>>>>>> I restareted my mac and stil l nothing.
>>>>>>>> 
>>>>>>>> I tried all the usb ports and still nothing.
>>>>>>>> 
>>>>>>>> We tried plugging the keyboard into my husband's mac and got the 
>>>>>>>> keyboard assistant, asking us to help identify the new keyboard.
>>>>>>>> 
>>>>>>>> My mac has no problems with my mac keyboard.
>>>>>>>> 
>>>>>>>> All my other usb devices work fine in all the ports and so does my mac 
>>>>>>>> keyboard.
>>>>>>>> 
>>>>>>>> what could be causing this, and more importantly, what can I do to fix 
>>>>>>>> this?
>>>>>>>> 
>>>>>>>> would a clean install fix this?
>>>>>>>> 
>>>>>>>> thanks,
>>>>>>>> Caitlyn
>>>>>>>> 
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