It says in both places it’s canadian english.  

That is the correct region for me.
Cait

On May 8, 2014, at 10:27 AM, 'Chris Blouch' via MacVisionaries 
<macvisionaries@googlegroups.com> wrote:

> I wonder if OSX thinks your keyboard is some kind of international one and is 
> rearranging the keys. Can you verify in the Language & Region System 
> Preference that your Preferred language is English and in Keyboard 
> Preferences under Input Sources you have a U.S. keyboard selected? Just 
> something else to try.
> 
> CB
> 
> On 5/7/14, 5:44 PM, Caitlyn and Maggie wrote:
>> Hey there!
>> 
>> Well, i’ve done a coupleof things.
>> 
>> I reset the pram on my imac.
>> When I plugged the new kb into it, I didn:t immediately get the set up 
>> assistant, but it did in fact, know that a kb was connected.  The option and 
>> command keys were switched, as you guessed.  I fixed that in system prefs in 
>> the keyboard section.
>> 
>> So, it’s sorta working, but some of the keys are changed around.  My 
>> apostrophe is now a shifted 7, for example and the at sign is  to the right 
>> of the p.
>> 
>> i’m not sure what technical layout this kb might be, but I suppose I can get 
>> used to it.  The only real bugger right now is that it doesn:t seem to 
>> recognize either the right option key or the right control.  This is a full 
>> sized keyboard, so it would be nice to use those keys.
>> 
>> Any suggestions on accessable key remapping apps?
>> 
>> One was suggested to me by a guy at the office store called usb overdrive, 
>> but I don’t know if it’s accessible and it’s $23, so I don’t want to spend 
>> the cash if it’s not.
>> 
>> Thanks!
>> Cait, typing from the new beast
>> 
>> On May 7, 2014, at 4:17 PM, 'Chris Blouch' via MacVisionaries 
>> <macvisionaries@googlegroups.com> wrote:
>> 
>>> You could do VO-k to have voiceover tell you which key it thinks you 
>>> pressed. Might give a clue as to what's getting messed up.
>>> 
>>> CB
>>> 
>>> On 5/7/14, 4:12 PM, Caitlyn and Maggie wrote:
>>>> Chris,
>>>> I did try using alt tab to go between the finder and mail, which were the 
>>>> two open apps.  It didn’t work.  So, I am assuming that the keys just 
>>>> don’t work, rather then them being switched.
>>>> I am aware that with non mac keyboards, the command and option keys can 
>>>> get switched around. If this does happen, is there a way to remap them to 
>>>> the  mac ones?  This is, of course, assuming I can get the stupid keyboard 
>>>> working on my desk top machine?
>>>> Thanks!
>>>> Cait
>>>> 
>>>> On May 7, 2014, at 3:50 PM, 'Chris Blouch' via MacVisionaries 
>>>> <macvisionaries@googlegroups.com> wrote:
>>>> 
>>>>> I haven't been following all of this thread but a common issue with 
>>>>> non-Apple keyboards is the command and option keys get swapped. So when 
>>>>> you say the VO keys didn't work, you might want to try control+command 
>>>>> instead of control+option to test if those keys have shifted around.
>>>>> 
>>>>> CB
>>>>> 
>>>>> On 5/7/14, 3:42 PM, Caitlyn and Maggie wrote:
>>>>>> Hi,
>>>>>> Yes, I've tried other keyboards and they get recognized.
>>>>>> 
>>>>>> I did try this particular one with my mac air as well and got the 
>>>>>> keyboard assistant.  I went through the assistant and after I followed 
>>>>>> all the prompts, it said that the keyboard was ready to use. However, 
>>>>>> when I tried to use it, not all of the keys were recognized.  For 
>>>>>> example, I was unable to use the vo keys.
>>>>>> 
>>>>>> I haven't tried resetting the pram on my imac yet, so I might try that.
>>>>>> 
>>>>>> At this point, I am beginning to think that wanting an ergonomic 
>>>>>> keyboard might just be too much trouble.
>>>>>> boo.
>>>>>> Cait
>>>>>> 
>>>>>> On May 6, 2014, at 8:17 PM, Doug Lawlor <doug.law...@gmail.com> wrote:
>>>>>> 
>>>>>>> Hi Cait,
>>>>>>> This all sounds very strange. I have a late 2009 white Macbook and when 
>>>>>>> I plug inan external keyboard I get the setup assistant here. Your 
>>>>>>> keyboard may be the problem. Have you tried a different keyboard on 
>>>>>>> your iMac ? What happens then?
>>>>>>> 
>>>>>>> Doug
>>>>>>> 
>>>>>>> 
>>>>>>> Sent from my iPhone
>>>>>>> 
>>>>>>>> On May 3, 2014, at 4:08 PM, Caitlyn and Maggie 
>>>>>>>> <caitlyn.furn...@gmail.com> wrote:
>>>>>>>> 
>>>>>>>> Hi Doug,
>>>>>>>> My i mac is a 2010 imac, i7, 16 g of ram, if that makes any 
>>>>>>>> difference.  I'm running mavericks, 10.9.2 or whatever the latest 
>>>>>>>> incarnation is at the moment.
>>>>>>>> 
>>>>>>>> I have tried everything I can think of to get this blasted keyboard to 
>>>>>>>> work!
>>>>>>>> 
>>>>>>>> I read an an article yesterday teling how to go into the user library 
>>>>>>>> and get rid of a particular plist file, which I did, but that only 
>>>>>>>> helped somewhat.  The file was com.apple.hitoolbox.  After I got rid 
>>>>>>>> of that and rebooted, some keys were recognized, but not as what they 
>>>>>>>> were supposed to do.  For example, command tab would move right, like 
>>>>>>>> the right arrow.
>>>>>>>> 
>>>>>>>> Just as an aside, I did plug the keyboard into my new mac air that I 
>>>>>>>> just got for Christmas and got the keyboard assistant.  AFter it 
>>>>>>>> claimed that the keyboard was recognized and said I could use the 
>>>>>>>> keyboard, again, the keyboard wasn't working as expected.  vo right 
>>>>>>>> arrow was acting like enter, for example.
>>>>>>>> 
>>>>>>>> Perhaps this microsoft keyboard is just wanky or something!
>>>>>>>> I sure wish it would work, because it's comfy to type on..  But it's 
>>>>>>>> not worth the hassle  unless I can figure out something relatively 
>>>>>>>> soon..
>>>>>>>> Thanks for any help!
>>>>>>>> Cait
>>>>>>>> 
>>>>>>>>> On May 3, 2014, at 3:52 PM, Doug Lawlor <doug.law...@gmail.com> wrote:
>>>>>>>>> 
>>>>>>>>> What version of Mac OS are you running? How old is your iMac?
>>>>>>>>> 
>>>>>>>>> Doug
>>>>>>>>> 
>>>>>>>>> Sent from my iPhone
>>>>>>>>> 
>>>>>>>>>> On May 2, 2014, at 2:48 PM, Caitlyn and Maggie 
>>>>>>>>>> <caitlyn.furn...@gmail.com> wrote:
>>>>>>>>>> 
>>>>>>>>>> At  an office supply store near me.  It's called Beatty's Basics.
>>>>>>>>>> Any ideas as to my question?
>>>>>>>>>> Cait
>>>>>>>>>> 
>>>>>>>>>>> On May 2, 2014, at 2:14 PM, Isaac Hebert <isaac.heb...@gmail.com> 
>>>>>>>>>>> wrote:
>>>>>>>>>>> 
>>>>>>>>>>> Wheir did you get the keyboard from?
>>>>>>>>>>> 
>>>>>>>>>>> Sent from my iPhone
>>>>>>>>>>> 
>>>>>>>>>>>> On May 2, 2014, at 12:31 PM, Caitlyn and Maggie 
>>>>>>>>>>>> <caitlyn.furn...@gmail.com> wrote:
>>>>>>>>>>>> 
>>>>>>>>>>>> Hi,
>>>>>>>>>>>> I just bought an ergonomic keyboard that's supposed to work with 
>>>>>>>>>>>> my i mac.  the tech guy tried it out on his mac at the store and 
>>>>>>>>>>>> it worked.
>>>>>>>>>>>> 
>>>>>>>>>>>> when I got it home and plugged it into my machine, my machine 
>>>>>>>>>>>> acted like nothing was plugged into it at all.
>>>>>>>>>>>> 
>>>>>>>>>>>> I restareted my mac and stil l nothing.
>>>>>>>>>>>> 
>>>>>>>>>>>> I tried all the usb ports and still nothing.
>>>>>>>>>>>> 
>>>>>>>>>>>> We tried plugging the keyboard into my husband's mac and got the 
>>>>>>>>>>>> keyboard assistant, asking us to help identify the new keyboard.
>>>>>>>>>>>> 
>>>>>>>>>>>> My mac has no problems with my mac keyboard.
>>>>>>>>>>>> 
>>>>>>>>>>>> All my other usb devices work fine in all the ports and so does my 
>>>>>>>>>>>> mac keyboard.
>>>>>>>>>>>> 
>>>>>>>>>>>> what could be causing this, and more importantly, what can I do to 
>>>>>>>>>>>> fix this?
>>>>>>>>>>>> 
>>>>>>>>>>>> would a clean install fix this?
>>>>>>>>>>>> 
>>>>>>>>>>>> thanks,
>>>>>>>>>>>> Caitlyn
>>>>>>>>>>>> 
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