Wheir did you get the keyboard from?

Sent from my iPhone

> On May 2, 2014, at 12:31 PM, Caitlyn and Maggie <caitlyn.furn...@gmail.com> 
> wrote:
> 
> Hi,
> I just bought an ergonomic keyboard that's supposed to work with my i mac.  
> the tech guy tried it out on his mac at the store and it worked.
> 
> when I got it home and plugged it into my machine, my machine acted like 
> nothing was plugged into it at all.
> 
> I restareted my mac and stil l nothing.
> 
> I tried all the usb ports and still nothing.
> 
> We tried plugging the keyboard into my husband's mac and got the keyboard 
> assistant, asking us to help identify the new keyboard.
> 
> My mac has no problems with my mac keyboard.
> 
> All my other usb devices work fine in all the ports and so does my mac 
> keyboard.
> 
> what could be causing this, and more importantly, what can I do to fix this?
> 
> would a clean install fix this?
> 
> thanks,
> Caitlyn
> 
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