Hi Cait, This all sounds very strange. I have a late 2009 white Macbook and when I plug inan external keyboard I get the setup assistant here. Your keyboard may be the problem. Have you tried a different keyboard on your iMac ? What happens then?
Doug Sent from my iPhone > On May 3, 2014, at 4:08 PM, Caitlyn and Maggie <caitlyn.furn...@gmail.com> > wrote: > > Hi Doug, > My i mac is a 2010 imac, i7, 16 g of ram, if that makes any difference. I'm > running mavericks, 10.9.2 or whatever the latest incarnation is at the moment. > > I have tried everything I can think of to get this blasted keyboard to work! > > I read an an article yesterday teling how to go into the user library and get > rid of a particular plist file, which I did, but that only helped somewhat. > The file was com.apple.hitoolbox. After I got rid of that and rebooted, some > keys were recognized, but not as what they were supposed to do. For example, > command tab would move right, like the right arrow. > > Just as an aside, I did plug the keyboard into my new mac air that I just got > for Christmas and got the keyboard assistant. AFter it claimed that the > keyboard was recognized and said I could use the keyboard, again, the > keyboard wasn't working as expected. vo right arrow was acting like enter, > for example. > > Perhaps this microsoft keyboard is just wanky or something! > I sure wish it would work, because it's comfy to type on.. But it's not > worth the hassle unless I can figure out something relatively soon.. > Thanks for any help! > Cait > >> On May 3, 2014, at 3:52 PM, Doug Lawlor <doug.law...@gmail.com> wrote: >> >> What version of Mac OS are you running? How old is your iMac? >> >> Doug >> >> Sent from my iPhone >> >>> On May 2, 2014, at 2:48 PM, Caitlyn and Maggie <caitlyn.furn...@gmail.com> >>> wrote: >>> >>> At an office supply store near me. It's called Beatty's Basics. >>> Any ideas as to my question? >>> Cait >>> >>>> On May 2, 2014, at 2:14 PM, Isaac Hebert <isaac.heb...@gmail.com> wrote: >>>> >>>> Wheir did you get the keyboard from? >>>> >>>> Sent from my iPhone >>>> >>>>> On May 2, 2014, at 12:31 PM, Caitlyn and Maggie >>>>> <caitlyn.furn...@gmail.com> wrote: >>>>> >>>>> Hi, >>>>> I just bought an ergonomic keyboard that's supposed to work with my i >>>>> mac. the tech guy tried it out on his mac at the store and it worked. >>>>> >>>>> when I got it home and plugged it into my machine, my machine acted like >>>>> nothing was plugged into it at all. >>>>> >>>>> I restareted my mac and stil l nothing. >>>>> >>>>> I tried all the usb ports and still nothing. >>>>> >>>>> We tried plugging the keyboard into my husband's mac and got the keyboard >>>>> assistant, asking us to help identify the new keyboard. >>>>> >>>>> My mac has no problems with my mac keyboard. >>>>> >>>>> All my other usb devices work fine in all the ports and so does my mac >>>>> keyboard. >>>>> >>>>> what could be causing this, and more importantly, what can I do to fix >>>>> this? >>>>> >>>>> would a clean install fix this? >>>>> >>>>> thanks, >>>>> Caitlyn >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google Groups >>>>> "MacVisionaries" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send an >>>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>>> For more options, visit https://groups.google.com/d/optout. >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To unsubscribe from this group and stop receiving emails from it, send an >>>> email to macvisionaries+unsubscr...@googlegroups.com. >>>> To post to this group, send email to macvisionaries@googlegroups.com. >>>> Visit this group at http://groups.google.com/group/macvisionaries. >>>> For more options, visit https://groups.google.com/d/optout. >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to macvisionaries+unsubscr...@googlegroups.com. >>> To post to this group, send email to macvisionaries@googlegroups.com. >>> Visit this group at http://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to macvisionaries+unsubscr...@googlegroups.com. >> To post to this group, send email to macvisionaries@googlegroups.com. >> Visit this group at http://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com. > To post to this group, send email to macvisionaries@googlegroups.com. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. 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