What version of Mac OS are you running? How old is your iMac? 

Doug

Sent from my iPhone

> On May 2, 2014, at 2:48 PM, Caitlyn and Maggie <caitlyn.furn...@gmail.com> 
> wrote:
> 
> At  an office supply store near me.  It's called Beatty's Basics.
> Any ideas as to my question?
> Cait
> 
>> On May 2, 2014, at 2:14 PM, Isaac Hebert <isaac.heb...@gmail.com> wrote:
>> 
>> Wheir did you get the keyboard from?
>> 
>> Sent from my iPhone
>> 
>>> On May 2, 2014, at 12:31 PM, Caitlyn and Maggie <caitlyn.furn...@gmail.com> 
>>> wrote:
>>> 
>>> Hi,
>>> I just bought an ergonomic keyboard that's supposed to work with my i mac.  
>>> the tech guy tried it out on his mac at the store and it worked.
>>> 
>>> when I got it home and plugged it into my machine, my machine acted like 
>>> nothing was plugged into it at all.
>>> 
>>> I restareted my mac and stil l nothing.
>>> 
>>> I tried all the usb ports and still nothing.
>>> 
>>> We tried plugging the keyboard into my husband's mac and got the keyboard 
>>> assistant, asking us to help identify the new keyboard.
>>> 
>>> My mac has no problems with my mac keyboard.
>>> 
>>> All my other usb devices work fine in all the ports and so does my mac 
>>> keyboard.
>>> 
>>> what could be causing this, and more importantly, what can I do to fix this?
>>> 
>>> would a clean install fix this?
>>> 
>>> thanks,
>>> Caitlyn
>>> 
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