On Tue, Jan 6, 2015 at 11:01 AM, Erik Grinaker <e...@bengler.no> wrote:
>
>> On 06 Jan 2015, at 18:33, Yuchung Cheng <ych...@google.com> wrote:
>>
>> On Tue, Jan 6, 2015 at 10:17 AM, Erik Grinaker <e...@bengler.no> wrote:
>>>
>>>> On 06 Jan 2015, at 17:20, Eric Dumazet <eric.duma...@gmail.com> wrote:
>>>> On Tue, 2015-01-06 at 16:11 +0000, Erik Grinaker wrote:
>>>>>> On 06 Jan 2015, at 16:04, Eric Dumazet <eric.duma...@gmail.com> wrote:
>>>>>> On Tue, 2015-01-06 at 15:14 +0000, Erik Grinaker wrote:
>>>>>>> (CCing Yuchung, as his name comes up in the relevant commits)
>>>>>>>
>>>>>>> After upgrading from Ubuntu 12.04.5 to 14.04.1 we have begun seeing
>>>>>>> intermittent TCP connection hangs for HTTP image requests against
>>>>>>> Amazon S3. 3-5% of requests will suddenly stall in the middle of the
>>>>>>> transfer before timing out. We see this problem across a range of
>>>>>>> servers, in several data centres and networks, all located in Norway.
>>>>>>>
>>>>>>> A packet dump [1] shows repeated ACK retransmits for some of the
>> TCP does not retransmit ACK ... do you mean DUPACKs sent by the receiver?
>
> Ah, sorry, they are indeed DUPACKs; I thought they were the same thing.
>
>> I am trying to understand the problem. Could you confirm that it's the
>> HTTP responses sent from Amazon S3 got stalled, or HTTP requests sent
>> from the receiver (your host)?
>
> Yes. We run HTTP GET requests against S3 for images (typically a few megs in 
> size). Once in a while, the response transfer stalls about halfway through, 
> until the client (Curl) times out. The packet dump shows loads of DUPACKs 
> early on, then TCP retransmissions until the connection is closed.

Without SACK, the sender uses NewReno fast recovery and recovers one
packet per RTT. In contrast, SACK-based fast recovery can potentially
recover all lost packets in one RTT.

I still can't explain the problem seen on newer kernel. But that got
to be some receiver related changes, not
0f7cc9a3c2bd89b15720dbf358e9b9e62af27126 b/c it's a sender side
change.

>
>> btw I suspect some middleboxes are stripping SACKOK options from your
>> SYNs (or Amazon SYN-ACKs) assuming Amazon supports SACK.
>
> That may be. I just tested this on a server in the Netherlands, and I can not 
> reproduce the problem there, while I can reproduce it from multiple locations 
> and ISPs in Norway. Would it be helpful to have a packet dump from the 
> functioning Netherlands server as well?



>
>
>>>>>>> requests. Using Ubuntu mainline kernels, we found the problem to have
>>>>>>> been introduced between 3.11.10 and 3.12.0, possibly in
>>>>>>> 0f7cc9a3c2bd89b15720dbf358e9b9e62af27126. The problem is also present
>>>>>>> in 3.18.1. Disabling tcp_window_scaling seems to solve it, but has
>>>>>>> obvious drawbacks for transfer speeds. Other sysctls do not seem to
>>>>>>> affect it.
>>>>>>>
>>>>>>> I am not sure if this is fundamentally a kernel bug or a network
>>>>>>> issue, but we did not see this problem with older kernels.
>>>>>>>
>>>>>>> [1] http://abstrakt.bengler.no/tcp-issues-s3.pcap.bz2
>>>>>>
>>>>>>
>>>>>> CC netdev
>>>>>>
>>>>>> This looks like the bug we fixed here :
>>>>>>
>>>>>> http://git.kernel.org/cgit/linux/kernel/git/torvalds/linux.git/commit/?id=39bb5e62867de82b269b07df900165029b928359
>>>>>
>>>>> Has that patch gone into a release? Because the problem persists with 
>>>>> 3.18.1.
>>>>
>>>> Patch is in 3.18.1 yes.
>>>>
>>>> So thats a separate issue.
>>>>
>>>> Can you confirm pcap was taken at receiver (195.159.221.106), not sender
>>>> (54.231.136.74) , and on which host is running the 'buggy kernel' ?
>>>
>>> Yes, pcap was taken on receiver (195.159.221.106).
>>>
>>>> If the sender is broken, changing the kernel on receiver wont help.
>>>>
>>>> BTW not using sack (on 54.231.132.98) is terrible for performance in
>>>> lossy environments.
>>>
>>> It may well be that the sender is broken; however, the sender is Amazon S3, 
>>> so I do not have any control over it. And in any case, the problem goes 
>>> away with 3.11.10 on receiver, but persists with 3.12.0 (or later) on 
>>> receiver, so there must be some change in 3.12.0 which has caused this to 
>>> trigger.
>>>
>>> If you are confident that the problem is with Amazon, I can get in touch 
>>> with their engineering department.
>
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